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We propose a unified approach to establishing diffusion approximations for queues with impatient customers within a general framework of scaling customer patience time. The approach consists of two steps. The first step is to show that the…

Probability · Mathematics 2015-10-06 Junfei Huang , Hanqin Zhang , Jiheng Zhang

In this paper we present a queueing network approach to the problem of routing and rebalancing a fleet of self-driving vehicles providing on-demand mobility within a capacitated road network. We refer to such systems as autonomous…

Systems and Control · Computer Science 2017-03-28 Ramon Iglesias , Federico Rossi , Rick Zhang , Marco Pavone

We present a broad literature survey of parameter and state estimation for queueing systems. Our approach is based on various inference activities, queueing models, observations schemes, and statistical methods. We categorize these into…

Methodology · Statistics 2021-01-01 Azam Asanjarani , Yoni Nazarathy , Peter Taylor

We introduce a QPLEX Decision Process (QDP) as a model for dynamic control of queueing systems with non-stationary arrivals, general service distributions, and service-level chance constraints. QDPs integrate QPLEX, a computational modeling…

Optimization and Control · Mathematics 2026-05-19 Antonius B. Dieker , Steven T. Hackman , Zitong Wang , Yunhao Yan

The paper studies approximations and control of a processor sharing (PS) server where the service rate depends on the number of jobs occupying the server. The control of such a system is implemented by imposing a limit on the number of jobs…

Systems and Control · Computer Science 2014-09-02 Varun Gupta , Jiheng Zhang

We study a dispatching and pricing problem in two-sided spatial queues with fixed supply, motivated by ride-hailing and robotaxi platforms. Idle drivers queue on one side, waiting to pick up riders, while riders queue on the other, waiting…

Optimization and Control · Mathematics 2026-03-17 Ang Xu , Chiwei Yan

As job redundancy has been recognized as an effective means to improve performance of large-scale computer systems, queueing systems with redundancy have been studied by various authors. Existing results include methods to compute the queue…

Performance · Computer Science 2024-01-17 Nicolas Gast , Benny van Houdt

In pervasive computing environment, Location Based Services (LBSs) are getting popularity among users because of their usefulness in day-to-day life. LBSs are information services that use geospatial data of mobile device and smart phone…

Cryptography and Security · Computer Science 2017-11-15 Pratima Biswas , Ashok Singh Sairam

The paper considers a queueing system with limited processor sharing. No more than n jobs may be served simultaneously. This system may be used for modeling bandwidth sharing in wireless communication systems and processes of service in…

Applications · Statistics 2022-02-24 M. S. Alencar , A. G. Tatashev , O. V. Seleznjev , M. V. Yashina

We present a queuing model of parking dynamics and a model-based prediction method to provide real-time probabilistic forecasts of future parking occupancy. The queuing model has a non-homogeneous arrival rate and time-varying service time…

Machine Learning · Computer Science 2019-09-02 Hamidreza Tavafoghi , Kameshwar Poolla , Pravin Varaiya

In this paper, we derive a simple drift condition for the stability of a class of two-dimensional Markov processes, for which one of the coordinates (also referred to as the {\em phase} for convenience) has a well understood behaviour…

Probability · Mathematics 2020-10-01 Stella Kapodistria , Seva Shneer

Vacation queueing systems are widely used as an extension of the classical queueing theory. We consider both working vacations and regular vacations in this paper, and compare systems with vacations to the regular $M/M/1$ system via mean…

Probability · Mathematics 2018-09-10 Nian Liu , Myron Hlynka

Performance analysis of queueing networks is one of the most challenging areas of queueing theory. Barring very specialized models such as product-form type queueing networks, there exist very few results which provide provable…

Optimization and Control · Mathematics 2010-09-22 Dimitris Bertsimas , David Gamarnik , Alexander Rikun

Gaitonde and Tardos recently studied a model of queueing networks where queues compete for servers and re-send returned packets in future rounds. They quantify the amount of additional processing power that guarantees a decentralized…

Computer Science and Game Theory · Computer Science 2022-10-18 Hu Fu , Qun Hu , Jia'nan Lin

Stochastic service systems describe situations in which customers compete for service from scarce resources. Think of check-in lines at airports, waiting rooms in hospitals or queues in supermarkets, where the scarce resource is human…

Probability · Mathematics 2017-06-30 Britt W. J. Mathijsen

Electric vehicle (EV) public charging infrastructure planning faces significant challenges in competitive markets, where multiple service providers affect congestion and user behavior. This work extends existing modeling frameworks by…

Systems and Control · Electrical Eng. & Systems 2025-10-16 The Minh Nguyen , Nagisa Sugishita , Margarida Carvalho , Amira Dems

We investigate the transient and stationary queue-length distributions of a class of service systems with correlated service times. The classical $M^X/G/1$ queue with semi-Markov service times is the most prominent example in this class and…

Probability · Mathematics 2018-01-19 Abhishek , Marko Boon , Onno Boxma , Rudesindo Núñez-Queija

In this paper, we present a queueing model for quantum communication networks, a rapidly growing field of research inspired by its technological promise and recent experimental successes. The model consists of a primary queue and a service…

Probability · Mathematics 2024-12-23 Karim S. Elsayed , Olga Izyumtseva , Wasiur R. KhudaBukhsh , Amr Rizk

We consider a load balancing system comprised of a fixed number of single server queues, operating under the well-known Join-the-Shortest Queue policy, and where jobs/customers are impatient and abandon if they do not receive service after…

Probability · Mathematics 2023-04-05 Prakirt Raj Jhunjhunwala , Martin Zubeldia , Siva Theja Maguluri

We study a two-stage tandem service queue attended by two servers. Each job-server pair must complete both service phases together, with the server unable to begin a new job until the current one is fully processed after two stages.…

Optimization and Control · Mathematics 2026-01-21 Shuwen Lu , Jamol Pender , Mark E. Lewis