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Though great progress has been made for human-machine conversation, current dialogue system is still in its infancy: it usually converses passively and utters words more as a matter of response, rather than on its own initiatives. In this…

Computation and Language · Computer Science 2019-11-11 Wenquan Wu , Zhen Guo , Xiangyang Zhou , Hua Wu , Xiyuan Zhang , Rongzhong Lian , Haifeng Wang

In this paper, we introduce the first evaluation of Chinese human-computer dialogue technology. We detail the evaluation scheme, tasks, metrics and how to collect and annotate the data for training, developing and test. The evaluation…

Computation and Language · Computer Science 2019-12-03 Wei-Nan Zhang , Zhigang Chen , Wanxiang Che , Guoping Hu , Ting Liu

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

Recent advancements in reference-free learned metrics for open-domain dialogue evaluation have been driven by the progress in pre-trained language models and the availability of dialogue data with high-quality human annotations. However,…

Computation and Language · Computer Science 2023-10-16 Chen Zhang , Luis Fernando D'Haro , Chengguang Tang , Ke Shi , Guohua Tang , Haizhou Li

Building a reliable and automated evaluation metric is a necessary but challenging problem for open-domain dialogue systems. Recent studies proposed evaluation metrics that assess generated responses by considering their relevance to…

Computation and Language · Computer Science 2024-07-19 ChaeHun Park , Minseok Choi , Dohyun Lee , Jaegul Choo

When humans converse, what a speaker will say next significantly depends on what he sees. Unfortunately, existing dialogue models generate dialogue utterances only based on preceding textual contexts, and visual contexts are rarely…

Computation and Language · Computer Science 2021-06-01 Yuxian Meng , Shuhe Wang , Qinghong Han , Xiaofei Sun , Fei Wu , Rui Yan , Jiwei Li

Dialogue contradiction is a critical issue in open-domain dialogue systems. The contextualization nature of conversations makes dialogue contradiction detection rather challenging. In this work, we propose a benchmark for Contradiction…

Computation and Language · Computer Science 2022-10-18 Chujie Zheng , Jinfeng Zhou , Yinhe Zheng , Libiao Peng , Zhen Guo , Wenquan Wu , Zhengyu Niu , Hua Wu , Minlie Huang

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

We present a large, tunable neural conversational response generation model, DialoGPT (dialogue generative pre-trained transformer). Trained on 147M conversation-like exchanges extracted from Reddit comment chains over a period spanning…

Computation and Language · Computer Science 2020-05-05 Yizhe Zhang , Siqi Sun , Michel Galley , Yen-Chun Chen , Chris Brockett , Xiang Gao , Jianfeng Gao , Jingjing Liu , Bill Dolan

Learning a shared dialog structure from a set of task-oriented dialogs is an important challenge in computational linguistics. The learned dialog structure can shed light on how to analyze human dialogs, and more importantly contribute to…

Computation and Language · Computer Science 2019-06-26 Weiyan Shi , Tiancheng Zhao , Zhou Yu

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manually labeled dialogs which are not available in practical…

Computation and Language · Computer Science 2022-12-26 Weihao Zeng , Keqing He , Zechen Wang , Dayuan Fu , Guanting Dong , Ruotong Geng , Pei Wang , Jingang Wang , Chaobo Sun , Wei Wu , Weiran Xu

Using representations provided by a large pre-trained model has become the primary strategy for achieving state-of-the-art results in a wide range of tasks. A recently proposed large pre-trained model, wav2vec 2.0, was seminal for several…

Computation and Language · Computer Science 2025-12-01 Jonatas Grosman , Cassio Almeida , Guilherme Schardong , Hélio Lopes

Recently, significant public efforts have been directed towards developing low-cost models with capabilities akin to ChatGPT, thereby fostering the growth of open-source conversational models. However, there remains a scarcity of…

Computation and Language · Computer Science 2023-04-18 Yunjie Ji , Yan Gong , Yong Deng , Yiping Peng , Qiang Niu , Baochang Ma , Xiangang Li

Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…

The need for high-quality data has been a key issue hindering the research of dialogue tasks. Recent studies try to build datasets through manual, web crawling, and large pre-trained models. However, man-made data is expensive and data…

Computation and Language · Computer Science 2023-10-18 Hang Yin , Pinren Lu , Ziang Li , Bin Sun , Kan Li

Pre-trained Language Models (PLMs) have proven to be beneficial for various downstream NLP tasks. Recently, GPT-3, with 175 billion parameters and 570GB training data, drew a lot of attention due to the capacity of few-shot (even zero-shot)…

We present the first complete spoken dialogue system driven by a multi-dimensional statistical dialogue manager. This framework has been shown to substantially reduce data needs by leveraging domain-independent dimensions, such as social…

Computation and Language · Computer Science 2019-09-09 Simon Keizer , Ondřej Dušek , Xingkun Liu , Verena Rieser

Knowledge-based authentication is crucial for task-oriented spoken dialogue systems that offer personalised and privacy-focused services. Such systems should be able to enrol (E), verify (V), and identify (I) new and recurring users based…

Computation and Language · Computer Science 2022-04-29 Georgios P. Spithourakis , Ivan Vulić , Michał Lis , Iñigo Casanueva , Paweł Budzianowski

Large Language Models (LLMs) have gained significant attention in the field of natural language processing (NLP) due to their wide range of applications. However, training LLMs for languages other than English poses significant challenges,…

Computation and Language · Computer Science 2024-05-20 Yudong Li , Yuhao Feng , Wen Zhou , Zhe Zhao , Linlin Shen , Cheng Hou , Xianxu Hou
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