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Recent work has shown the surprising ability of multi-lingual BERT to serve as a zero-shot cross-lingual transfer model for a number of language processing tasks. We combine this finding with a similarly-recently proposal on sentence-level…
Context: Mobile app reviews written by users on app stores or social media are significant resources for app developers.Analyzing app reviews have proved to be useful for many areas of software engineering (e.g., requirement engineering,…
It is challenging to control the quality of online information due to the lack of supervision over all the information posted online. Manual checking is almost impossible given the vast number of posts made on online media and how quickly…
Sentiment analysis (SA) has become an extensive research area in recent years impacting diverse fields including ecommerce, consumer business, and politics, driven by increasing adoption and usage of social media platforms. It is…
Text readability assessment has a wide range of applications for different target people, from language learners to people with disabilities. The fast pace of textual content production on the web makes it impossible to measure text…
With the evolution of the cloud and customer centric culture, we inherently accumulate huge repositories of textual reviews, feedback, and support data.This has driven enterprises to seek and research engagement patterns, user network…
Sentiment Analysis (SA) or opinion mining is analysis of emotions and opinions from any kind of text. SA helps in tracking peoples viewpoints and it is an important factor when it comes to social media monitoring product and brand…
This paper describes a machine learning algorithm for document (re)ranking, in which queries and documents are firstly encoded using BERT [1], and on top of that a learning-to-rank (LTR) model constructed with TF-Ranking (TFR) [2] is…
The content on the web is in a constant state of flux. New entities, issues, and ideas continuously emerge, while the semantics of the existing conversation topics gradually shift. In recent years, pre-trained language models like BERT…
Social media user profiling through content analysis is crucial for tasks like misinformation detection, engagement prediction, hate speech monitoring, and user behavior modeling. However, existing profiling techniques, including tweet…
The rapid production of data on the internet and the need to understand how users are feeling from a business and research perspective has prompted the creation of numerous automatic monolingual sentiment detection systems. More recently…
In machine learning, temporal shifts occur when there are differences between training and test splits in terms of time. For streaming data such as news or social media, models are commonly trained on a fixed corpus from a certain period of…
Language models are ubiquitous in current NLP, and their multilingual capacity has recently attracted considerable attention. However, current analyses have almost exclusively focused on (multilingual variants of) standard benchmarks, and…
We investigate different strategies for automatic offensive language classification on German Twitter data. For this, we employ a sequentially combined BiLSTM-CNN neural network. Based on this model, three transfer learning tasks to improve…
Social media like Twitter provide a common platform to share and communicate personal experiences with other people. People often post their life experiences, local news, and events on social media to inform others. Many rescue agencies…
Social media such as Twitter provide valuable information to crisis managers and affected people during natural disasters. Machine learning can help structure and extract information from the large volume of messages shared during a crisis;…
Multimodal target/aspect sentiment classification combines multimodal sentiment analysis and aspect/target sentiment classification. The goal of the task is to combine vision and language to understand the sentiment towards a target entity…
Student opinions for a course are important to educators and administrators, regardless of the type of the course or the institution. Reading and manually analyzing open-ended feedback becomes infeasible for massive volumes of comments at…
Service manual documents are crucial to the engineering company as they provide guidelines and knowledge to service engineers. However, it has become inconvenient and inefficient for service engineers to retrieve specific knowledge from…
In recent studies, it has been shown that Multilingual language models underperform their monolingual counterparts. It is also a well-known fact that training and maintaining monolingual models for each language is a costly and…