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Generative AI systems such as ChatGPT and Claude are built upon language models that are typically evaluated for accuracy on curated benchmark datasets. Such evaluation paradigms measure predictive and reasoning capabilities of language…

Human-Computer Interaction · Computer Science 2025-03-03 Shreya Rajagopal , Jae Ho Sohn , Hari Subramonyam , Shiwali Mohan

In collaboration with Postpartum Support International (PSI), a non-profit organization dedicated to supporting caregivers with postpartum mood and anxiety disorders, we developed three chatbots to provide context-specific empathetic…

Computation and Language · Computer Science 2023-08-16 Xuewen Yao , Miriam Mikhelson , S. Craig Watkins , Eunsol Choi , Edison Thomaz , Kaya de Barbaro

AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

Computation and Language · Computer Science 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Non-goal oriented dialog agents (i.e. chatbots) aim to produce varying and engaging conversations with a user; however, they typically exhibit either inconsistent personality across conversations or the average personality of all users.…

Computation and Language · Computer Science 2020-05-14 Alex Boyd , Raul Puri , Mohammad Shoeybi , Mostofa Patwary , Bryan Catanzaro

Developed by OpenAI, ChatGPT (Conditional Generative Pre-trained Transformer) is an artificial intelligence technology that is fine-tuned using supervised machine learning and reinforcement learning techniques, allowing a computer to…

Recent advances in large language models (LLMs) have led to the development of powerful AI chatbots capable of engaging in natural and human-like conversations. However, these chatbots can be potentially harmful, exhibiting manipulative,…

Artificial Intelligence · Computer Science 2023-04-04 Baihan Lin , Djallel Bouneffouf , Guillermo Cecchi , Kush R. Varshney

Aiming for a mixbiotic society that combines freedom and solidarity among people with diverse values, I focused on nonviolent communication (NVC) that enables compassionate giving in various situations of social division and conflict, and…

Artificial Intelligence · Computer Science 2023-08-08 Takeshi Kato

This research article explores the potential of Artificial Intelligence (AI) and Chat Generative Pre-trained Transformers (ChatGPT) in revolutionizing the landscape of parental support and child care. With the advancement of generative AI,…

Human-Computer Interaction · Computer Science 2024-07-16 Mohsena Ashraf

The advent of generative AI models holds tremendous potential for aiding teachers in the generation of pedagogical materials. However, numerous knowledge gaps concerning the behavior of these models obfuscate the generation of…

Computers and Society · Computer Science 2024-07-16 Alex Dornburg , Kristin Davin

Generative artificial intelligence (GAI) chatbots built for mental health could deliver safe, personalized, and scalable mental health support. We evaluate a foundation model designed for mental health. Adults completed mental health…

Computers and Society · Computer Science 2026-01-22 Thomas D. Hull , Lizhe Zhang , Patricia A. Arean , Matteo Malgaroli

Generative Artificial Intelligence (AI) models such as OpenAI's ChatGPT have the potential to revolutionize Statistical Process Control (SPC) practice, learning, and research. However, these tools are in the early stages of development and…

Machine Learning · Computer Science 2023-06-19 Fadel M. Megahed , Ying-Ju Chen , Joshua A. Ferris , Sven Knoth , L. Allison Jones-Farmer

Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…

Computation and Language · Computer Science 2023-05-25 Tiziano Labruna , Sofia Brenna , Andrea Zaninello , Bernardo Magnini

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

Computation and Language · Computer Science 2023-08-11 Sakib Shahriar , Kadhim Hayawi

We present a large, tunable neural conversational response generation model, DialoGPT (dialogue generative pre-trained transformer). Trained on 147M conversation-like exchanges extracted from Reddit comment chains over a period spanning…

Computation and Language · Computer Science 2020-05-05 Yizhe Zhang , Siqi Sun , Michel Galley , Yen-Chun Chen , Chris Brockett , Xiang Gao , Jianfeng Gao , Jingjing Liu , Bill Dolan

This paper explores the potential for utilizing generative AI models in group-focused co-creative frameworks to enhance problem solving and ideation in business innovation and co-creation contexts, and proposes a novel prompting technique…

Human-Computer Interaction · Computer Science 2023-05-09 Brandon Harwood

OpenAI has released the Chat Generative Pre-trained Transformer (ChatGPT) and revolutionized the approach in artificial intelligence to human-model interaction. Several publications on ChatGPT evaluation test its effectiveness on well-known…

Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…

Computers and Society · Computer Science 2025-06-06 Zhengbang Yang , Junyuan Hong , Yijiang Pang , Jiayu Zhou , Zhuangdi Zhu

ChatGPT is a large language model developed by OpenAI. Despite its impressive performance across various tasks, no prior work has investigated its capability in the biomedical domain yet. To this end, this paper aims to evaluate the…

Computation and Language · Computer Science 2023-08-25 Israt Jahan , Md Tahmid Rahman Laskar , Chun Peng , Jimmy Huang

This report presents a study on the emotional dialogue capability of ChatGPT, an advanced language model developed by OpenAI. The study evaluates the performance of ChatGPT on emotional dialogue understanding and generation through a series…

Computation and Language · Computer Science 2023-04-20 Weixiang Zhao , Yanyan Zhao , Xin Lu , Shilong Wang , Yanpeng Tong , Bing Qin
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