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Continuously measuring the engagement of users with a robot in a Human-Robot Interaction (HRI) setting paves the way towards in-situ reinforcement learning, improve metrics of interaction quality, and can guide interaction design and…

Robotics · Computer Science 2021-05-18 Francesco Del Duchetto , Paul Baxter , Marc Hanheide

Deep learning models for natural language processing (NLP) are increasingly adopted and deployed by analysts without formal training in NLP or machine learning (ML). However, the documentation intended to convey the model's details and…

Human-Computer Interaction · Computer Science 2022-05-09 Anamaria Crisan , Margaret Drouhard , Jesse Vig , Nazneen Rajani

Two key, but usually ignored, issues for the evaluation of methods of personalization for information retrieval are: that such evaluation must be of a search session as a whole; and, that people, during the course of an information search…

Information Retrieval · Computer Science 2018-09-10 Nicholas J. Belkin , Daniel Hienert , Philipp Mayr , Chirag Shah

Human feedback data is a critical component in developing language models. However, collecting this feedback is costly and ultimately not scalable. Inspired by the way human interlocutors provide spontaneous unsolicited feedback to each…

Computation and Language · Computer Science 2025-03-04 Shachar Don-Yehiya , Leshem Choshen , Omri Abend

During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems…

Computation and Language · Computer Science 2017-03-22 Iulian Vlad Serban , Ryan Lowe , Peter Henderson , Laurent Charlin , Joelle Pineau

Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…

Human-Computer Interaction · Computer Science 2020-02-06 Ziang Xiao , Michelle X. Zhou , Wenxi Chen , Huahai Yang , Changyan Chi

Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

Information Retrieval · Computer Science 2019-10-31 Johanne R. Trippas , Damiano Spina , Paul Thomas , Mark Sanderson , Hideo Joho , Lawrence Cavedon

Open data refers to data that is freely available for reuse. Although there has been rapid increase in availability of open data to public in the last decade, this has not translated into better decision-support tools for them. We propose…

Artificial Intelligence · Computer Science 2019-01-14 Biplav Srivastava

Personalized AI agents are becoming central to modern information retrieval, yet most evaluation methodologies remain static, relying on fixed benchmarks and one-off metrics that fail to reflect how users' needs evolve over time. These…

Information Retrieval · Computer Science 2025-10-07 Kirandeep Kaur , Preetam Prabhu Srikar Dammu , Hideo Joho , Chirag Shah

User profiling has long been an important problem that investigates user interests in many real applications. Some recent works regard users and their interacted objects as entities of a graph and turn the problem into a node classification…

Information Retrieval · Computer Science 2021-10-15 Qilong Yan , Yufeng Zhang , Qiang Liu , Shu Wu , Liang Wang

This study will investigate the user experience while interacting with highly photorealistic virtual job interviewer avatars in Virtual Reality (VR), Augmented Reality (AR), and on a 2D screen. Having a precise speech recognition mechanism,…

Personalization plays a critical role in numerous language tasks and applications, since users with the same requirements may prefer diverse outputs based on their individual interests. This has led to the development of various…

Computation and Language · Computer Science 2024-09-19 Jiongnan Liu , Yutao Zhu , Shuting Wang , Xiaochi Wei , Erxue Min , Yu Lu , Shuaiqiang Wang , Dawei Yin , Zhicheng Dou

Current dialogue systems are not very engaging for users, especially when trained end-to-end without relying on proactive reengaging scripted strategies. Zhang et al. (2018) showed that the engagement level of end-to-end dialogue models…

Computation and Language · Computer Science 2018-09-07 Pierre-Emmanuel Mazaré , Samuel Humeau , Martin Raison , Antoine Bordes

Research within sociotechnical domains, such as Software Engineering, fundamentally requires a thorough consideration of the human perspective. However, traditional qualitative data collection methods suffer from challenges related to…

Software Engineering · Computer Science 2023-11-21 Marco A. Gerosa , Bianca Trinkenreich , Igor Steinmacher , Anita Sarma

Over the last decades, the Internet and mobile technology have consolidated the digital as a public sphere of life. Designers are asked to create engaging digital experiences. However, in some cases engagement is seen as a psychological…

Computers and Society · Computer Science 2017-11-02 Marc Miquel-Ribe

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

Naturalistic recordings capture audio in real-world environments where participants behave naturally without interference from researchers or experimental protocols. Naturalistic long-form recordings extend this concept by capturing…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-24 Jialu Li , Marvin Lavechin , Xulin Fan , Nancy L. McElwain , Alejandrina Cristia , Paola Garcia-Perera , Mark Hasegawa-Johnson

Methods for query answering over incomplete knowledge graphs retrieve entities that are likely to be answers, which is particularly useful when such answers cannot be reached by direct graph traversal due to missing edges. However, existing…

Artificial Intelligence · Computer Science 2026-05-25 Daniel Daza , Alberto Bernardi , Luca Costabello , Christophe Gueret , Masoud Mansoury , Michael Cochez , Martijn Schut

Existing conversational datasets consist either of written proxies for dialog or small-scale transcriptions of natural speech. We introduce 'Interview': a large-scale (105K conversations) media dialog dataset collected from news interview…

Computation and Language · Computer Science 2020-04-08 Bodhisattwa Prasad Majumder , Shuyang Li , Jianmo Ni , Julian McAuley

Mobile devices and technologies have become increasingly popular, offering comparable storage and computational capabilities to desktop computers allowing users to store and interact with sensitive and private information. The security and…

Cryptography and Security · Computer Science 2020-05-12 Mohammed Abuhamad , Ahmed Abusnaina , DaeHun Nyang , David Mohaisen
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