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Software applications play an increasingly critical role in various aspects of our lives, from communication and entertainment to business and healthcare. As these applications become more pervasive, the importance of considering human…

Software Engineering · Computer Science 2023-09-13 Humphrey O. Obie , Juliet Ukwella , Kashumi Madampe , John Grundy , Mojtaba Shahin

Human values (e.g., pleasure, privacy, and social justice) are what a person or a society considers important. The inability to address them in software-intensive systems can result in numerous undesired consequences (e.g., financial…

Software Engineering · Computer Science 2022-07-27 Mojtaba Shahin , Waqar Hussain , Arif Nurwidyantoro , Harsha Perera , Rifat Shams , John Grundy , Jon Whittle

Software development, despite all the significant improvements it contributes to society, is a very expensive high-risk venture. Every software project commences with the intention to deliver a software product on time and within budget,…

Software Engineering · Computer Science 2020-07-24 Sergey Viktorovich Zykov , Joseph Afriyie Attakorah

Decision support tools enable improved decision-making for challenging decision problems by empowering stakeholders to process, analyze, visualize, and otherwise make sense of a variety of key factors. Their intentional design is a critical…

Computers and Society · Computer Science 2021-11-12 Narges Ahani , Andrew C. Trapp

Human values, or what people hold important in their life, such as freedom, fairness, and social responsibility, often remain unnoticed and unattended during software development. Ignoring values can lead to values violations in software…

Software Engineering · Computer Science 2021-12-01 Harsha Perera , Rashina Hoda , Rifat Ara Shams , Arif Nurwidyantoro , Mojtaba Shahin , Waqar Hussain , Jon Whittle

Ignoring human values in software development may disadvantage users by breaching their values and introducing biases in software. This can be mitigated by informing developers about the value implications of their choices and taking…

Software Engineering · Computer Science 2020-03-11 Davoud Mougouei

Interactive information dashboards can help both specialists and the general public understand complex datasets; but interacting with these dashboards often presents users with challenges such as understanding and verifying the presented…

Human-Computer Interaction · Computer Science 2022-09-15 Mohammed Alhamadi , Omar Alghamdi , Sarah Clinch , Markel Vigo

Agile methods are predominantly focused on delivering business values. But can Agile methods be adapted to effectively address and deliver human values such as social justice, privacy, and sustainability in the software they produce? Human…

Software Engineering · Computer Science 2021-11-16 Waqar Hussain , Mojtaba Shahin , Rashina Hoda , Jon Whittle , Harsha Perera , Arif Nurwidyantoro , Rifat Ara Shams , Gillian Oliver

Human values are principles that guide human actions and behaviour in personal and social life. Ignoring human values during requirements engineering introduces a negative impact on software uptake and continued use. Embedding human values…

Software Engineering · Computer Science 2023-05-29 Tahira Iqbal , Kuldar Taveter , Tarmo Strenze , Waqar Hussain , Omar Haggag , John Alphonsus Matthews , Anu Piirisild

Failure to account for human values in software (e.g., equality and fairness) can result in user dissatisfaction and negative socio-economic impact. Engineering these values in software, however, requires technical and methodological…

Software Engineering · Computer Science 2019-07-19 Harsha Perera , Arif Nurwidyantoro , Waqar Hussain , Davoud Mougouei , Jon Whittle , Rifat Ara Shams , Gillian Oliver

As part of our larger research effort to improve support for diverse end user human-centric aspects during software development, we wanted to better understand how developers currently go about addressing these challenging human-centric…

Software Engineering · Computer Science 2022-10-07 John Grundy , Tanjila Kanij , Jennifer McIntosh , Hourieh Khalajzadeh , Ingo Mueller

Dashboards are no longer mere static displays of metrics; through functionality such as interaction and storytelling, they have evolved to support analytic and communicative goals like monitoring and reporting. Existing dashboard design…

Human-Computer Interaction · Computer Science 2023-08-10 Vidya Setlur , Michael Correll , Arvind Satyanarayan , Melanie Tory

Context: Interest in diversity in software development has significantly increased in recent years. Reporting on diversity in software projects can enhance user trust and assist regulators in evaluating adoption. Recent AI directives…

Software Engineering · Computer Science 2025-10-29 Joan Giner-Miguelez , Sergio Morales , Sergio Cobos , Javier Luis Canovas Izquierdo , Robert Clariso , Jordi Cabot

Today, software industry has a rapid growth. In order to resist the competition increased by this growth, software projects need to be developed with higher quality and especially user friendly. Therefore, the importance of human-computer…

Human-Computer Interaction · Computer Science 2019-02-08 M. Hanefi Calp , M. Ali Akcayol

Background. Within the software industry, it is commonly estimated that software professionals invest a substantial portion of their work hours in the process of understanding existing systems. In this context, an ineffective technical…

Software Engineering · Computer Science 2024-01-19 Fernando Padoan , Ronnie de Souza Santos , Rodrigo Pessoa Medeiros

Context: Human-centric software design and development focuses on how users want to carry out their tasks rather than making users accommodate their software. Software users can have different genders, ages, cultures, languages,…

Software Engineering · Computer Science 2024-02-06 Vedant Chauhan , Chetan Arora , Hourieh Khalajzadeh , John Grundy

In todays rapidly evolving technological landscape, the success of tools and systems relies heavily on their ability to meet the needs and expectations of users. User-centered design approaches, with a focus on human factors, have gained…

Software Engineering · Computer Science 2023-11-02 Amna Pir Muhammad , Eric Knauss , Jonas Bärgman , Alessia Knauss

In the era of "information overload", effective information provision is essential for enabling rapid response and critical decision making. In making sense of diverse information sources, data dashboards have become an indispensable tool,…

Human-Computer Interaction · Computer Science 2022-03-01 Mengdie Zhuang , Dave Concannon , Ed Manley

Context: Successfully addressing stakeholder concerns that are related to software system development and operation is crucial to achieving development goals. The importance of using a systematic approach to addressing these concerns…

Software Engineering · Computer Science 2023-02-14 Sandun Dasanayake , Jouni Markkula , Markku Oivo

As AI systems become increasingly capable and autonomous, domain experts' roles are shifting from performing tasks themselves to overseeing AI-generated outputs. Such oversight is critical, as undetected errors can have serious consequences…

Human-Computer Interaction · Computer Science 2026-03-05 Cedric Faas , Sophie Kerstan , Richard Uth , Markus Langer , Anna Maria Feit
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