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Recognizing the patient's emotions using deep learning techniques has attracted significant attention recently due to technological advancements. Automatically identifying the emotions can help build smart healthcare centers that can detect…

Machine Learning · Computer Science 2021-07-14 Marwan Dhuheir , Abdullatif Albaseer , Emna Baccour , Aiman Erbad , Mohamed Abdallah , Mounir Hamdi

When an AI assistant remembers that Sarah is a single mother working two jobs, does it interpret her stress differently than if she were a wealthy executive? As personalized AI systems increasingly incorporate long-term user memory,…

Artificial Intelligence · Computer Science 2025-10-14 Xi Fang , Weijie Xu , Yuchong Zhang , Stephanie Eckman , Scott Nickleach , Chandan K. Reddy

Emotions recognition is commonly employed for health assessment. However, the typical metric for evaluation in therapy is based on patient-doctor appraisal. This process can fall into the issue of subjectivity, while also requiring…

Human-Computer Interaction · Computer Science 2021-01-21 Jumana Almahmoud , Kruthika Kikkeri

The rapid growth of e-commerce has led to an overwhelming volume of customer feedback, from product reviews to service interactions. Extracting meaningful insights from this data is crucial for businesses aiming to improve customer…

Information Retrieval · Computer Science 2025-06-27 Qianye Wu , Chengxuan Xia , Sixuan Tian

Is explainability a false promise? This debate has emerged from the insufficient evidence that explanations help people in situations they are introduced for. More human-centered, application-grounded evaluations of explanations are needed…

Computation and Language · Computer Science 2024-11-06 Fateme Hashemi Chaleshtori , Atreya Ghosal , Alexander Gill , Purbid Bambroo , Ana Marasović

In conflict, people use emotional expressions to shape their counterparts' thoughts, feelings, and actions. This paper explores whether automatic text emotion recognition offers insight into this influence in the context of dispute…

Computation and Language · Computer Science 2025-09-08 Sushrita Rakshit , James Hale , Kushal Chawla , Jeanne M. Brett , Jonathan Gratch

The process of identifying human emotion and affective states from speech is known as speech emotion recognition (SER). This is based on the observation that tone and pitch in the voice frequently convey underlying emotion. Speech…

Sound · Computer Science 2024-06-18 Nishargo Nigar

To achieve the promoted benefits of an AI symptom checker, laypeople must trust and subsequently follow its instructions. In AI, explanations are seen as a tool to communicate the rationale behind black-box decisions to encourage trust and…

Human-Computer Interaction · Computer Science 2022-03-01 Claire Woodcock , Brent Mittelstadt , Dan Busbridge , Grant Blank

AI is increasingly used to scale collective decision-making, but far less attention has been paid to how such systems can support procedural legitimacy, particularly the conditions shaping losers' consent: whether participants who do not…

Human-Computer Interaction · Computer Science 2026-04-08 Suyash Fulay , Prerna Ravi , Emily Kubin , Shrestha Mohanty , Michiel Bakker , Deb Roy

Data analysis is challenging as it requires synthesizing domain knowledge, statistical expertise, and programming skills. Assistants powered by large language models (LLMs), such as ChatGPT, can assist analysts by translating natural…

Human-Computer Interaction · Computer Science 2024-03-05 Ken Gu , Ruoxi Shang , Tim Althoff , Chenglong Wang , Steven M. Drucker

This study investigates clinicians' perceptions and attitudes toward an assistive artificial intelligence (AI) system that employs a speech-based explainable ML algorithm for detecting depression. The AI system detects depression from…

Human-Computer Interaction · Computer Science 2024-10-25 Kexin Feng , Theodora Chaspari

Artificial Intelligence (AI) is a fast-growing area of study that stretching its presence to many business and research domains. Machine learning, deep learning, and natural language processing (NLP) are subsets of AI to tackle different…

Computation and Language · Computer Science 2023-01-24 Thanveer Shaik , Xiaohui Tao , Yan Li , Christopher Dann , Jacquie Mcdonald , Petrea Redmond , Linda Galligan

The use of Transfer Learning & Transformers has steadily improved accuracy and has significantly contributed in solving complex computation problems. However, this transformer led accuracy improvement in Applied AI Analytics specifically in…

Artificial Intelligence · Computer Science 2026-01-23 Prasanna Kumar

Machine learning systems have become popular in fields such as marketing, financing, or data mining. While they are highly accurate, complex machine learning systems pose challenges for engineers and users. Their inherent complexity makes…

Computers and Society · Computer Science 2019-07-31 Andrea Papenmeier , Gwenn Englebienne , Christin Seifert

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

Computation and Language · Computer Science 2023-07-03 Mohammad Belal , James She , Simon Wong

The development of emotion detection technology has emerged as a highly valuable possibility in the corporate sector due to the nearly limitless uses of this new discipline, particularly with the unceasing propagation of social data. In…

Computation and Language · Computer Science 2022-07-22 Bilal Abu-Salih , Mohammad Alhabashneh , Dengya Zhu , Albara Awajan , Yazan Alshamaileh , Bashar Al-Shboul , Mohammad Alshraideh

Emotions have been shown to play a role in argument convincingness, yet this aspect is underexplored in the natural language processing (NLP) community. Unlike prior studies that use static analyses, focus on a single text domain or…

Computation and Language · Computer Science 2025-07-22 Yanran Chen , Steffen Eger

AI chatbots have made vast strides in technology improvement in recent years and are already operational in many industries. Advanced Natural Language Processing techniques, based on deep networks, efficiently process user requests to carry…

Computation and Language · Computer Science 2021-05-17 Nathan Dolbir , Triyasha Dastidar , Kaushik Roy

When Artificial Intelligence (AI) is used to replace consumers (e.g., synthetic data), it is often assumed that AI emulates established consumers, and more generally human behaviors. Ten experiments with Large Language Models (LLMs)…

Human-Computer Interaction · Computer Science 2025-10-10 Antonios Stamatogiannakis , Arsham Ghodsinia , Sepehr Etminanrad , Dilney Gonçalves , David Santos

This work investigates the capabilities of large language models (LLMs) in detecting and understanding human emotions through text. Drawing upon emotion models from psychology, we adopt an interdisciplinary perspective that integrates…

Computation and Language · Computer Science 2025-03-10 Florian Lecourt , Madalina Croitoru , Konstantin Todorov