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In software development there is a constant pressure to produce code faster and faster without compromising on quality. New tools supporting developers are created in response to this demand. Currently a new generation of such solutions is…

Software Engineering · Computer Science 2023-01-13 Mateusz Jaworski , Dariusz Piotrkowski

With the rapid growth of the developer community, the amount of posts on online technical forums has been growing rapidly, which poses difficulties for users to filter useful posts and find important information. Tags provide a concise…

Software Engineering · Computer Science 2024-04-11 Xingfang Wu , Eric Laufer , Heng Li , Foutse Khomh , Santhosh Srinivasan , Jayden Luo

Software support ticket escalations can be an extremely costly burden for software organizations all over the world. Consequently, there exists an interest in researching how to better enable support analysts to handle such escalations. In…

Software Engineering · Computer Science 2020-10-27 Colin Werner , Lloyd Montgomery , Sanja Dodos , Gabriel Tapuc , Diksha Sharma , Daniela Damian

The exercise of detecting similar bug reports in bug tracking systems is known as duplicate bug report detection. Having prior knowledge of a bug report's existence reduces efforts put into debugging problems and identifying the root cause.…

Software Engineering · Computer Science 2023-11-15 Avinash Patil , Aryan Jadon

GitHub has become a popular social application platform, where a large number of users post their open source projects. In particular, an increasing number of researchers release repositories of source code related to their research papers…

Social and Information Networks · Computer Science 2020-04-14 Huajie Shao , Dachun Sun , Jiahao Wu , Zecheng Zhang , Aston Zhang , Shuochao Yao , Shengzhong Liu , Tianshi Wang , Chao Zhang , Tarek Abdelzaher

Large language models (LLMs) like ChatGPT have shown the potential to assist developers with coding and debugging tasks. However, their role in collaborative issue resolution is underexplored. In this study, we analyzed 1,152…

Software Engineering · Computer Science 2024-12-12 Joy Krishan Das , Saikat Mondal , Chanchal K. Roy

At present, code recommendation tools have gained greater importance to many software developers in various areas of expertise. Having code recommendation tools has enabled better productivity and performance in developing the code in…

As music has become more available especially on music streaming platforms, people have started to have distinct preferences to fit to their varying listening situations, also known as context. Hence, there has been a growing interest in…

Sound · Computer Science 2022-11-15 Karim M. Ibrahim , Elena V. Epure , Geoffroy Peeters , Gaël Richard

Modern software teams frequently encounter delays in resolving recurring or related issues due to fragmented knowledge scattered across JIRA tickets, developer discussions, and GitHub pull requests (PRs). To address this challenge, we…

Software Engineering · Computer Science 2026-02-06 Mohammad Baqar

Bug localisation, the study of developing methods to localise the files requiring changes to resolve bugs, has been researched for a long time to develop methods capable of saving developers' time. Recently, researchers are starting to…

Software Engineering · Computer Science 2025-07-25 Jesse Maarleveld , Jiapan Guo , Daniel Feitosa

Self-Admitted Technical Debt (SATD) is a special form of technical debt in which developers intentionally record their hacks in the code by adding comments for attention. Here, we focus on issue-related "On-hold SATD", where developers…

In the digital era, accidental exposure of sensitive information such as API keys, tokens, and credentials is a growing security threat. While most prior work focuses on detecting secrets in source code, leakage in software issue reports…

Software Engineering · Computer Science 2026-04-17 Sadif Ahmed , Md Nafiu Rahman , Zahin Wahab , Gias Uddin , Rifat Shahriyar

Blockchain-based software systems are increasingly deployed across diverse domains, yet a systematic understanding of their development challenges remains limited. This paper presents a large-scale empirical study of 497,742 issues mined…

Software Engineering · Computer Science 2025-09-26 Md Nahidul Islam Opu , Shahidul Islam , Sara Rouhani , Shaiful Chowdhury

On social media platforms like Twitter, users regularly share their opinions and comments with software vendors and service providers. Popular software products might get thousands of user comments per day. Research has shown that such…

Software Engineering · Computer Science 2021-08-20 Christoph Stanik , Tim Pietz , Walid Maalej

One of the primary mechanisms by which developers receive feedback about in-field failures of software from users is through bug reports. Unfortunately, the quality of manually written bug reports can vary widely due to the effort required…

Software Engineering · Computer Science 2022-03-24 Mattia Fazzini , Kevin Moran , Carlos Bernal Cardenas , Tyler Wendland , Alessandro Orso , Denys Poshyvanyk

Online programming courses are becoming more and more popular, but they still have significant drawbacks when compared to the traditional education system, e.g., the lack of feedback. In this study, we apply machine learning methods to…

Computers and Society · Computer Science 2021-07-22 Artyom Lobanov , Timofey Bryksin , Alexey Shpilman

Timely identification of issue reports reflecting software vulnerabilities is crucial, particularly for Internet-of-Things (IoT) where analysis is slower than non-IoT systems. While Machine Learning (ML) and Large Language Models (LLMs)…

Software Engineering · Computer Science 2025-11-05 Sogol Masoumzadeh

Static bug finders have been widely-adopted by developers to find bugs in real world software projects. They leverage predefined heuristic static analysis rules to scan source code or binary code of a software project, and report violations…

Software Engineering · Computer Science 2021-12-24 Junjie Wang , Yuchao Huang , Song Wang , Qing Wang

Code review is one of the best practices as a powerful safeguard for software quality. In practice, senior or highly skilled reviewers inspect source code and provide constructive comments, considering what authors may ignore, for example,…

Software Engineering · Computer Science 2022-09-01 Lingwei Li , Li Yang , Huaxi Jiang , Jun Yan , Tiejian Luo , Zihan Hua , Geng Liang , Chun Zuo

GitHub hosts millions of software repositories, facilitating developers to contribute to many projects in multiple ways. Most of the information about the repositories is text-based in the form of stars, forks, commits, and so on. However,…

Software Engineering · Computer Science 2022-05-03 Akhila Sri Manasa Venigalla , Kowndinya Boyalakunta , Sridhar Chimalakonda