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Predictive business process monitoring increasingly leverages sophisticated prediction models. Although sophisticated models achieve consistently higher prediction accuracy than simple models, one major drawback is their lack of…

Artificial Intelligence · Computer Science 2022-02-25 Tsung-Hao Huang , Andreas Metzger , Klaus Pohl

With machine learning models being increasingly applied to various decision-making scenarios, people have spent growing efforts to make machine learning models more transparent and explainable. Among various explanation techniques,…

Machine Learning · Computer Science 2020-08-20 Furui Cheng , Yao Ming , Huamin Qu

Counterfactual explanation is one branch of interpretable machine learning that produces a perturbation sample to change the model's original decision. The generated samples can act as a recommendation for end-users to achieve their desired…

Machine Learning · Computer Science 2023-03-28 Tri Dung Duong , Qian Li , Guandong Xu

Modern predictive analytics underpinned by machine learning techniques has become a key enabler to the automation of data-driven decision making. In the context of business process management, predictive analytics has been applied to making…

Machine Learning · Computer Science 2020-06-09 Renuka Sindhgatta , Chun Ouyang , Catarina Moreira

In recent years, various machine and deep learning architectures have been successfully introduced to the field of predictive process analytics. Nevertheless, the inherent opacity of these algorithms poses a significant challenge for human…

Artificial Intelligence · Computer Science 2024-03-15 Alexander Stevens , Chun Ouyang , Johannes De Smedt , Catarina Moreira

Machine learning models are widely used in real-world applications. However, their complexity makes it often challenging to interpret the rationale behind their decisions. Counterfactual explanations (CEs) have emerged as a viable solution…

Machine Learning · Computer Science 2024-03-04 Muhammad Suffian , Jose M. Alonso-Moral , Alessandro Bogliolo

Process mining is widely used to diagnose processes and uncover performance and compliance problems. It is also possible to see relations between different behavioral aspects, e.g., cases that deviate more at the beginning of the process…

Artificial Intelligence · Computer Science 2021-12-23 Mahnaz Sadat Qafari , Wil van der Aalst

Explainable artificial intelligence (XAI) has become increasingly important in decision-critical domains such as healthcare, finance, and law. Counterfactual (CF) explanations, a key approach in XAI, provide users with actionable insights…

Artificial Intelligence · Computer Science 2025-07-22 Volkan Bakir , Polat Goktas , Sureyya Akyuz

Counterfactual explanations (CEs) are methods for generating an alternative scenario that produces a different desirable outcome. For example, if a student is predicted to fail a course, then counterfactual explanations can provide the…

Machine Learning · Statistics 2023-01-09 Bevan I. Smith

Counterfactual explanations (CE) explain model decisions by identifying input modifications that lead to different predictions. Most existing methods operate at the instance level. Distributional Counterfactual Explanations (DCE) extend…

Machine Learning · Computer Science 2026-03-18 Yikai Gu , Lele Cao , Bo Zhao , Lei Lei , Lei You

Counterfactual explanations (CEs) are a practical tool for demonstrating why machine learning classifiers make particular decisions. For CEs to be useful, it is important that they are easy for users to interpret. Existing methods for…

Machine Learning · Computer Science 2021-03-17 Lisa Schut , Oscar Key , Rory McGrath , Luca Costabello , Bogdan Sacaleanu , Medb Corcoran , Yarin Gal

Counterfactual explanations (CFEs) are a popular approach for interpreting machine learning predictions by identifying minimal feature changes that alter model outputs. However, in real-world settings, users often refine feasibility…

Machine Learning · Computer Science 2025-05-28 Christos Fragkathoulas , Evaggelia Pitoura

The continued improvements in the predictive accuracy of machine learning models have allowed for their widespread practical application. Yet, many decisions made with seemingly accurate models still require verification by domain experts.…

Human-Computer Interaction · Computer Science 2020-03-06 Oscar Gomez , Steffen Holter , Jun Yuan , Enrico Bertini

Process mining enables the reconstruction and evaluation of business processes based on digital traces in IT systems. An increasingly important technique in this context is process prediction. Given a sequence of events of an ongoing trace,…

Machine Learning · Computer Science 2021-06-09 Dominic A. Neu , Johannes Lahann , Peter Fettke

Counterfactual explanations (CE) are the de facto method for providing insights into black-box decision-making models by identifying alternative inputs that lead to different outcomes. However, existing CE approaches, including group and…

Artificial Intelligence · Computer Science 2025-03-13 Lei You , Lele Cao , Mattias Nilsson , Bo Zhao , Lei Lei

Counterfactual explanations, and their associated algorithmic recourse, are typically leveraged to understand, explain, and potentially alter a prediction coming from a black-box classifier. In this paper, we propose to extend the use of…

Machine learning algorithms in socially sensitive domains (e.g., credit decisions) often focus on equalizing predictive outcomes. However, satisfying these metrics does not guarantee that models use the same reasoning for different groups.…

Machine Learning · Computer Science 2026-05-14 Gideon Popoola , John Sheppard

Predictive process monitoring enables organizations to proactively react and intervene in running instances of a business process. Given an incomplete process instance, predictions about the outcome, next activity, or remaining time are…

Machine Learning · Computer Science 2025-08-26 Martin Käppel , Julian Neuberger , Felix Möhrlein , Sven Weinzierl , Martin Matzner , Stefan Jablonski

Counterfactual explanation is an important Explainable AI technique to explain machine learning predictions. Despite being studied actively, existing optimization-based methods often assume that the underlying machine-learning model is…

Artificial Intelligence · Computer Science 2022-06-01 Wenzhuo Yang , Jia Li , Caiming Xiong , Steven C. H. Hoi

The automation and digitalization of business processes has resulted in large amounts of data captured in information systems, which can aid businesses in understanding their processes better, improve workflows, or provide operational…

Artificial Intelligence · Computer Science 2022-07-21 Timo Rohrer , Anahita Farhang Ghahfarokhi , Mohamed Behery , Gerhard Lakemeyer , Wil M. P. van der Aalst
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