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Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well…

Computation and Language · Computer Science 2023-02-23 Christopher Richardson , Sudipta Kar , Anjishnu Kumar , Anand Ramachandran , Omar Zia Khan , Zeynab Raeesy , Abhinav Sethy

How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

Information Retrieval · Computer Science 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

A limitation of current neural dialog models is that they tend to suffer from a lack of specificity and informativeness in generated responses, primarily due to dependence on training data that covers a limited variety of scenarios and…

Computation and Language · Computer Science 2022-03-23 Bodhisattwa Prasad Majumder , Harsh Jhamtani , Taylor Berg-Kirkpatrick , Julian McAuley

Humans possess the innate ability to extract latent visuo-lingual cues to infer context through human interaction. During collaboration, this enables proactive prediction of the underlying intention of a series of tasks. In contrast,…

Robotics · Computer Science 2023-10-05 Pranay Mathur

Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat…

Computation and Language · Computer Science 2019-05-30 Jianheng Tang , Tiancheng Zhao , Chenyan Xiong , Xiaodan Liang , Eric P. Xing , Zhiting Hu

Constructing responses in task-oriented dialogue systems typically relies on information sources such the current dialogue state or external databases. This paper presents a novel approach to knowledge-grounded response generation that…

Computation and Language · Computer Science 2023-10-23 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

While large neural-based conversational models have become increasingly proficient dialogue agents, recent work has highlighted safety issues with these systems. For example, these systems can be goaded into generating toxic content, which…

Computation and Language · Computer Science 2023-10-24 Nicholas Meade , Spandana Gella , Devamanyu Hazarika , Prakhar Gupta , Di Jin , Siva Reddy , Yang Liu , Dilek Hakkani-Tür

Social chatbots have become essential intelligent companions in daily scenarios ranging from emotional support to personal interaction. However, conventional chatbots with passive response mechanisms usually rely on users to initiate or…

Artificial Intelligence · Computer Science 2025-04-30 Zihan Niu , Zheyong Xie , Shaosheng Cao , Chonggang Lu , Zheyu Ye , Tong Xu , Zuozhu Liu , Yan Gao , Jia Chen , Zhe Xu , Yi Wu , Yao Hu

The field of conversational information seeking, which is rapidly gaining interest in both academia and industry, is changing how we interact with search engines through natural language interactions. Existing datasets and methods are…

Information Retrieval · Computer Science 2024-05-13 Chris Samarinas , Hamed Zamani

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling…

Computation and Language · Computer Science 2016-09-30 Jiwei Li , Will Monroe , Alan Ritter , Michel Galley , Jianfeng Gao , Dan Jurafsky

To sustain engaging conversation, it is critical for chatbots to make good use of relevant knowledge. Equipped with a knowledge base, chatbots are able to extract conversation-related attributes and entities to facilitate context modeling…

Computation and Language · Computer Science 2018-11-12 Yanran Li , Wenjie Li , Ziqiang Cao , Chengyao Chen

We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system…

Computation and Language · Computer Science 2022-05-31 Pengshan Cai , Hui Wan , Fei Liu , Mo Yu , Hong Yu , Sachindra Joshi

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and…

Information Retrieval · Computer Science 2018-05-10 Liu Yang , Minghui Qiu , Chen Qu , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Jun Huang , Haiqing Chen

One of the main weaknesses of current chatbots or dialogue systems is that they do not learn online during conversations after they are deployed. This is a major loss of opportunity. Clearly, each human user has a great deal of knowledge…

Artificial Intelligence · Computer Science 2020-11-20 Bing Liu , Chuhe Mei

Mixed-initiative dialogue tasks involve repeated exchanges of information and conversational control. Conversational agents gain control by generating responses that follow particular dialogue intents or strategies, prescribed by a policy…

Computation and Language · Computer Science 2023-05-09 Maximillian Chen , Xiao Yu , Weiyan Shi , Urvi Awasthi , Zhou Yu

Building an intelligent dialogue system with the ability to select a proper response according to a multi-turn context is a great challenging task. Existing studies focus on building a context-response matching model with various neural…

Computation and Language · Computer Science 2020-09-15 Ruijian Xu , Chongyang Tao , Daxin Jiang , Xueliang Zhao , Dongyan Zhao , Rui Yan

A chatbot that converses like a human should be goal-oriented (i.e., be purposeful in conversation), which is beyond language generation. However, existing dialogue systems often heavily rely on cumbersome hand-crafted rules or costly…

Computation and Language · Computer Science 2020-05-27 Jianfeng Liu , Feiyang Pan , Ling Luo

Existing knowledge-grounded dialogue systems typically use finetuned versions of a pretrained language model (LM) and large-scale knowledge bases. These models typically fail to generalize on topics outside of the knowledge base, and…

Computation and Language · Computer Science 2022-03-17 Zihan Liu , Mostofa Patwary , Ryan Prenger , Shrimai Prabhumoye , Wei Ping , Mohammad Shoeybi , Bryan Catanzaro