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The problem of explaining inconsistency-tolerant reasoning in knowledge bases (KBs) is a prominent topic in Artificial Intelligence (AI). While there is some work on this problem, the explanations provided by existing approaches often lack…

Artificial Intelligence · Computer Science 2025-02-18 Loan Ho , Stefan Schlobach

The performance of adversarial dialogue generation models relies on the quality of the reward signal produced by the discriminator. The reward signal from a poor discriminator can be very sparse and unstable, which may lead the generator to…

Computation and Language · Computer Science 2018-12-11 Ziming Li , Julia Kiseleva , Maarten de Rijke

We study the interpretability issue of task-oriented dialogue systems in this paper. Previously, most neural-based task-oriented dialogue systems employ an implicit reasoning strategy that makes the model predictions uninterpretable to…

Computation and Language · Computer Science 2022-03-14 Shiquan Yang , Rui Zhang , Sarah Erfani , Jey Han Lau

This article presents a hybrid approach based on a Grounded Text Generation (GTG) model to building robust task bots at scale. GTG is a hybrid model which uses a large-scale Transformer neural network as its backbone, combined with…

Artificial Intelligence · Computer Science 2020-09-09 Jianfeng Gao , Baolin Peng , Chunyuan Li , Jinchao Li , Shahin Shayandeh , Lars Liden , Heung-Yeung Shum

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…

Computation and Language · Computer Science 2020-12-23 Chao-Hong Tan , Xiaoyu Yang , Zi'ou Zheng , Tianda Li , Yufei Feng , Jia-Chen Gu , Quan Liu , Dan Liu , Zhen-Hua Ling , Xiaodan Zhu

Efficient knowledge retrieval plays a pivotal role in ensuring the success of end-to-end task-oriented dialogue systems by facilitating the selection of relevant information necessary to fulfill user requests. However, current approaches…

Computation and Language · Computer Science 2023-10-24 Tianyuan Shi , Liangzhi Li , Zijian Lin , Tao Yang , Xiaojun Quan , Qifan Wang

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

While rich, open-domain textual data are generally available and may include interesting phenomena (humor, sarcasm, empathy, etc.) most are designed for language processing tasks, and are usually in a non-conversational format. In this…

Computation and Language · Computer Science 2022-07-26 Yen-Ting Lin , Alexandros Papangelis , Seokhwan Kim , Dilek Hakkani-Tur

Incorporating external knowledge into dialogue generation (KIDG) is crucial for improving the correctness of response, where evidence fragments serve as knowledgeable snippets supporting the factual dialogue replies. However, introducing…

Computation and Language · Computer Science 2023-09-18 Xianjie Wu , Jian Yang , Tongliang Li , Di Liang , Shiwei Zhang , Yiyang Du , Zhoujun Li

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

For dialogue response generation, traditional generative models generate responses solely from input queries. Such models rely on insufficient information for generating a specific response since a certain query could be answered in…

Computation and Language · Computer Science 2020-03-02 Deng Cai , Yan Wang , Victoria Bi , Zhaopeng Tu , Xiaojiang Liu , Wai Lam , Shuming Shi

Conversational Tree Search (V\"ath et al., 2023) is a recent approach to controllable dialog systems, where domain experts shape the behavior of a Reinforcement Learning agent through a dialog tree. The agent learns to efficiently navigate…

Computation and Language · Computer Science 2024-03-27 Dirk Väth , Lindsey Vanderlyn , Ngoc Thang Vu

Automated fact-checking has been a challenging task for the research community. Prior work has explored various strategies, such as end-to-end training, retrieval-augmented generation, and prompt engineering, to build robust fact-checking…

Computation and Language · Computer Science 2026-02-23 Gaurav Kumar , Ayush Garg , Debajyoti Mazumder , Aditya Kishore , Babu kumar , Jasabanta Patro

To diversify and enrich generated dialogue responses, knowledge-grounded dialogue has been investigated in recent years. The existing methods tackle the knowledge grounding challenge by retrieving the relevant sentences over a large corpus…

Computation and Language · Computer Science 2022-04-26 Yan Xu , Etsuko Ishii , Samuel Cahyawijaya , Zihan Liu , Genta Indra Winata , Andrea Madotto , Dan Su , Pascale Fung

Generating responses that are consistent with the dialogue context is one of the central challenges in building engaging conversational agents. We demonstrate that neural conversation models can be geared towards generating consistent…

Computation and Language · Computer Science 2021-08-13 Yizhe Zhang , Xiang Gao , Sungjin Lee , Chris Brockett , Michel Galley , Jianfeng Gao , Bill Dolan

Language models are becoming the default interface to factual knowledge, yet they often verify outputs more reliably than they generate them. This generation-verification gap (GV-gap) underlies many recent advances in self-improvement and…

Computation and Language · Computer Science 2026-05-28 Tim R. Davidson , Anja Surina , Caglar Gulcehre

Task-oriented dialogue systems help users accomplish tasks such as booking a movie ticket and ordering food via conversation. Generative models parameterized by a deep neural network are widely used for next turn response generation in such…

Computation and Language · Computer Science 2020-10-13 Prasanna Parthasarathi , Arvind Neelakantan , Sharan Narang

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Recent advances in neural sequence-to-sequence models have led to promising results for several language generation-based tasks, including dialogue response generation, summarization, and machine translation. However, these models are known…

Computation and Language · Computer Science 2019-08-29 Semih Yavuz , Abhinav Rastogi , Guan-Lin Chao , Dilek Hakkani-Tur

Real human conversation data are complicated, heterogeneous, and noisy, from which building open-domain dialogue systems remains a challenging task. In fact, such dialogue data still contains a wealth of information and knowledge, however,…

Computation and Language · Computer Science 2022-09-16 Yihe Wang , Yitong Li , Yasheng Wang , Fei Mi , Pingyi Zhou , Xin Wang , Jin Liu , Xin Jiang , Qun Liu