Related papers: Online Evaluation Methods for the Causal Effect of…
Online reviews enable consumers to engage with companies and provide important feedback. Due to the complexity of the high-dimensional text, these reviews are often simplified as a single numerical score, e.g., ratings or sentiment scores.…
Recommendation systems are an increasingly prominent part of the web, accounting for up to a third of all traffic on several of the world's most popular sites. Nevertheless, little is known about how much activity such systems actually…
Recommender systems are central to modern online platforms, but a popular concern is that they may be pulling society in dangerous directions (e.g., towards filter bubbles). However, a challenge with measuring the effects of recommender…
Online experiments in internet systems, also known as A/B tests, are used for a wide range of system tuning problems, such as optimizing recommender system ranking policies and learning adaptive streaming controllers. Decision-makers…
Offline evaluation plays a central role in benchmarking recommender systems when online testing is impractical or risky. However, it is susceptible to two key sources of bias: exposure bias, where users only interact with items they are…
Recommender systems have become crucial in information filtering nowadays. Existing recommender systems extract user preferences based on the correlation in data, such as behavioral correlation in collaborative filtering, feature-feature,…
Offline evaluations of recommender systems attempt to estimate users' satisfaction with recommendations using static data from prior user interactions. These evaluations provide researchers and developers with first approximations of the…
Online controlled experiments, or A/B tests, are large-scale randomized trials in digital environments. This paper investigates the estimands of the difference-in-means estimator in these experiments, focusing on scenarios with repeated…
The widespread adoption of online randomized controlled experiments (A/B Tests) for decision-making has created ongoing capacity constraints which necessitate interim analyses. As a consequence, platform users are increasingly motivated to…
The era of big data has witnessed an increasing availability of observational data from mobile and social networking, online advertising, web mining, healthcare, education, public policy, marketing campaigns, and so on, which facilitates…
Recommender systems are important and powerful tools for various personalized services. Traditionally, these systems use data mining and machine learning techniques to make recommendations based on correlations found in the data. However,…
Online controlled experiments are the primary tool for measuring the causal impact of product changes in digital businesses. It is increasingly common for digital products and services to interact with customers in a personalised way. Using…
Online advertisements have become one of today's most widely used tools for enhancing businesses partly because of their compatibility with A/B testing. A/B testing allows sellers to find effective advertisement strategies such as ad…
Visually-aware recommendation on E-commerce platforms aims to leverage visual information of items to predict a user's preference. It is commonly observed that user's attention to visual features does not always reflect the real preference.…
The goal of recommendation is to show users items that they will like. Though usually framed as a prediction, the spirit of recommendation is to answer an interventional question---for each user and movie, what would the rating be if we…
Online ranker evaluation is a key challenge in information retrieval. An important task in the online evaluation of rankers is using implicit user feedback for inferring preferences between rankers. Interleaving methods have been found to…
Higher educational institutions constantly look for ways to meet students' needs and support them through graduation. Recent work in the field of learning analytics have developed methods for grade prediction and course recommendations.…
Randomized experimentation (also known as A/B testing or bucket testing) is widely used in the internet industry to measure the metric impact obtained by different treatment variants. A/B tests identify the treatment variant showing the…
Many current applications use recommendations in order to modify the natural user behavior, such as to increase the number of sales or the time spent on a website. This results in a gap between the final recommendation objective and the…
Despite the potential impact of explanations on decision making, there is a lack of research on quantifying their effect on users' choices. This paper presents an experimental protocol for measuring the degree to which positively or…