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While the body of research directed towards constructing and generating clarifying questions in mixed-initiative conversational search systems is vast, research aimed at processing and comprehending users' answers to such questions is…

Information Retrieval · Computer Science 2024-01-23 Ivan Sekulić , Weronika Łajewska , Krisztian Balog , Fabio Crestani

Clarifying questions are an integral component of modern information retrieval systems, directly impacting user satisfaction and overall system performance. Poorly formulated questions can lead to user frustration and confusion, negatively…

Information Retrieval · Computer Science 2026-02-03 Hossein A. Rahmani , Xi Wang , Mohammad Aliannejadi , Mohammadmehdi Naghiaei , Emine Yilmaz

Task oriented Dialogue Systems generally employ intent detection systems in order to map user queries to a set of pre-defined intents. However, user queries appearing in natural language can be easily ambiguous and hence such a direct…

Artificial Intelligence · Computer Science 2024-12-09 Kaustubh D. Dhole

Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

Computation and Language · Computer Science 2022-12-08 Sahar Moradizeyveh

Users often formulate their search queries with immature language without well-developed keywords and complete structures. Such queries fail to express their true information needs and raise ambiguity as fragmental language often yield…

Information Retrieval · Computer Science 2021-01-19 Zhenduo Wang , Qingyao Ai

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen

Clarification is increasingly becoming a vital factor in various topics of information retrieval, such as conversational search and modern Web search engines. Prompting the user for clarification in a search session can be very beneficial…

Information Retrieval · Computer Science 2021-02-09 Ivan Sekulić , Mohammad Aliannejadi , Fabio Crestani

Users often fail to formulate their complex information needs in a single query. As a consequence, they may need to scan multiple result pages or reformulate their queries, which may be a frustrating experience. Alternatively, systems can…

Computation and Language · Computer Science 2019-07-16 Mohammad Aliannejadi , Hamed Zamani , Fabio Crestani , W. Bruce Croft

As one promising way to inquire about any particular information through a dialog with the bot, question answering dialog systems have gained increasing research interests recently. Designing interactive QA systems has always been a…

Computation and Language · Computer Science 2021-04-26 Munazza Zaib , Dai Hoang Tran , Subhash Sagar , Adnan Mahmood , Wei E. Zhang , Quan Z. Sheng

In conversational search, agents can interact with users by asking clarifying questions to increase their chance to find better results. Many recent works and shared tasks in both NLP and IR communities have focused on identifying the need…

Information Retrieval · Computer Science 2022-01-04 Zhenduo Wang , Qingyao Ai

In mixed-initiative conversational search systems, clarifying questions are used to help users who struggle to express their intentions in a single query. These questions aim to uncover user's information needs and resolve query…

Computation and Language · Computer Science 2024-02-13 Yifei Yuan , Clemencia Siro , Mohammad Aliannejadi , Maarten de Rijke , Wai Lam

Asking clarifying questions in response to search queries has been recognized as a useful technique for revealing the underlying intent of the query. Clarification has applications in retrieval systems with different interfaces, from the…

Information Retrieval · Computer Science 2020-06-02 Hamed Zamani , Bhaskar Mitra , Everest Chen , Gord Lueck , Fernando Diaz , Paul N. Bennett , Nick Craswell , Susan T. Dumais

[Context and motivation] Incompleteness in natural-language requirements is a challenging problem. [Question/problem] A common technique for detecting incompleteness in requirements is checking the requirements against external sources.…

Software Engineering · Computer Science 2023-02-10 Dipeeka Luitel , Shabnam Hassani , Mehrdad Sabetzadeh

Conversational query clarification enables users to refine their search queries through interactive dialogue, improving search effectiveness. Traditional approaches rely on text-based clarifying questions, which often fail to capture…

Information Retrieval · Computer Science 2025-02-18 Kimia Ramezan , Alireza Amiri Bavandpour , Yifei Yuan , Clemencia Siro , Mohammad Aliannejadi

We deal with the scenario of conversational search, where user queries are under-specified or ambiguous. This calls for a mixed-initiative setup. User-asks (queries) and system-answers, as well as system-asks (clarification questions) and…

Computation and Language · Computer Science 2022-05-24 Yosi Mass , Doron Cohen , Asaf Yehudai , David Konopnicki

To improve online search results, clarification questions can be used to elucidate the information need of the user. This research aims to predict the user engagement with the clarification pane as an indicator of relevance based on the…

Information Retrieval · Computer Science 2021-04-02 Tom Lotze , Stefan Klut , Mohammad Aliannejadi , Evangelos Kanoulas

A long-standing challenge for search and conversational assistants is query intention detection in ambiguous queries. Asking clarifying questions in conversational search has been widely studied and considered an effective solution to…

Information Retrieval · Computer Science 2023-02-13 Zhenduo Wang , Yuancheng Tu , Corby Rosset , Nick Craswell , Ming Wu , Qingyao Ai

Recent research on conversational search highlights the importance of mixed-initiative in conversations. To enable mixed-initiative, the system should be able to ask clarifying questions to the user. However, the ability of the underlying…

Information Retrieval · Computer Science 2020-08-12 Antonios Minas Krasakis , Mohammad Aliannejadi , Nikos Voskarides , Evangelos Kanoulas

Search and recommender systems that take the initiative to ask clarifying questions to better understand users' information needs are receiving increasing attention from the research community. However, to the best of our knowledge, there…

Information Retrieval · Computer Science 2020-08-04 Jie Zou , Evangelos Kanoulas , Yiqun Liu

Resolving ambiguities through interaction is a hallmark of natural language, and modeling this behavior is a core challenge in crafting AI assistants. In this work, we study such behavior in LMs by proposing a task-agnostic framework for…

Computation and Language · Computer Science 2023-11-17 Michael J. Q. Zhang , Eunsol Choi
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