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This paper introduces a Theory of Troubleshooting that is rooted in cognitive science. This theory helps software developers explain the challenges they face and the project risks that emerge as troubleshooting becomes difficult. We define…

Software Engineering · Computer Science 2026-02-18 Arty Starr , Margaret-Anne Storey

Debugging is a central yet complex activity in software engineering. Prior studies have documented debugging strategies and tool usage, but little theory explains how experienced developers reason about bugs in large, real-world codebases.…

Software Engineering · Computer Science 2026-02-13 Haolin Li , Michael Coblenz

While the long-term effects of the COVID-19 pandemic on software professionals and organizations are difficult to predict, it seems likely that working from home, remote-first teams, distributed teams, and hybrid (part-remote/part-office)…

Software Engineering · Computer Science 2022-02-24 Ronnie E. de Souza Santos , Paul Ralph

Context: While there are many success stories of achieving high reuse and improved quality using software platforms, there is a need to investigate the issues and challenges organizations face when transitioning to a software platform…

Software Engineering · Computer Science 2017-09-25 Yaser Ghanam , Frank Maurer , Pekka Abrahamsson

Software testing is crucial for ensuring software quality, yet developers' engagement with it varies widely. Identifying the technical, organizational and social factors that lead to differences in engagement is required to remove barriers…

Software Engineering · Computer Science 2026-03-24 Mark Swillus , Rashina Hoda , Andy Zaidman

Effective software testing is critical for producing reliable and secure software, yet many computer science students struggle to master the foundational concepts required to construct comprehensive test suites. While automated feedback…

Software Engineering · Computer Science 2025-10-02 Shiza Andleeb , Teo Mendoza , Lucas Cordova , Gursimran Walia , Jeffrey C. Carver

The concept of neurodiversity, encompassing conditions such as Autism Spectrum Disorder (ASD), Attention-Deficit/Hyperactivity Disorder (ADHD), dyslexia, and dyspraxia, challenges traditional views of these neurodevelopmental variations as…

Software Engineering · Computer Science 2024-11-22 Kiev Gama , Grischa Liebel , Miguel Goulão , Aline Lacerda , Cristiana Lacerda

Teamwork is a central tenet of agile software development and various teamwork theories partially explain teamwork in that context. Big Five teamwork theory is one of the most influential teamwork theories, but prior research shows that the…

Computers and Society · Computer Science 2016-06-14 Diane Strode

According to the principles articulated in the agile manifesto, motivated and empowered software developers relying on technical excellence and simple designs, create business value by delivering working software to users at regular short…

Software Engineering · Computer Science 2019-06-07 Viktoria Stray , Nils Brede Moe , Rashina Hoda

Following the rise of large language models (LLMs), many studies have emerged in recent years focusing on exploring the adoption of LLM-based tools for software development by novice developers: computer science/software engineering…

Software Engineering · Computer Science 2025-08-04 Samuel Ferino , Rashina Hoda , John Grundy , Christoph Treude

Self-assignment, where software developers choose their own tasks, is a common practice in agile teams. However, it is not known why developers select certain tasks. It is important for managers to be aware of these reasons to ensure…

Software Engineering · Computer Science 2021-08-12 Zainab Masood , Rashina Hoda , Kelly Blincoe

Novice programmers often struggle through programming problem solving due to a lack of metacognitive awareness and strategies. Previous research has shown that novices can encounter multiple metacognitive difficulties while programming.…

Background: Requirements Changes (RCs) -- the additions/modifications/deletions of functional/non-functional requirements in software products -- are challenging for software practitioners to handle. Handling some changes may significantly…

Software Engineering · Computer Science 2022-05-13 Kashumi Madampe , Rashina Hoda , John Grundy

While LLMs are often touted as tools for democratizing specialized knowledge to beginners, their actual effectiveness for improving task performance and learning is still an open question. It is known that novices engage with LLMs…

Human-Computer Interaction · Computer Science 2025-05-14 Jessica Y. Bo , Majeed Kazemitabaar , Emma Zhuang , Ashton Anderson

Background. The COVID-19 pandemic triggered a widespread transition to hybrid work models (combinations of co-located and remote work) as software professionals' demanded more flexibility and improved work-life balance. However, hybrid work…

Software Engineering · Computer Science 2023-03-14 Ronnie de Souza Santos , Gianisa Adisaputri , Paul Ralph

Context: To accelerate time-to-market and improve customer satisfaction, software-producing organizations have adopted continuous delivery practices, impacting the relations between development and infrastructure professionals. Yet, no…

Software Engineering · Computer Science 2021-06-25 Leonardo Leite , Gustavo Pinto , Fabio Kon , Paulo Meirelles

Developers frequently move into new teams or environments across software companies. Their onboarding experience is correlated with productivity, job satisfaction, and other short-term and long-term outcomes. The majority of the onboarding…

Software Engineering · Computer Science 2021-03-10 An Ju , Hitesh Sajnani , Scot Kelly , Kim Herzig

This paper proposes an Artificial Intelligence (AI) Grounded Theory for management studies. We argue that this novel and rigorous approach that embeds topic modelling will lead to the latent knowledge to be found. We illustrate this…

Human-Computer Interaction · Computer Science 2022-07-07 Eyyub Can Odacioglu , Lihong Zhang , Richard Allmendinger

As the world of technology advances, so do the tools that software developers use to create new programs. In recent years, software development tools have become more popular, allowing developers to work more efficiently and produce…

Software Engineering · Computer Science 2025-09-03 Larissa Salerno , Christoph Treude , Patanamon Thongtatunam

Background: Volvo Cars is pioneering an agile transformation on a large scale in the automotive industry. Social psychological aspects of automotive software development are an under-researched area in general. Few studies on team maturity…

Software Engineering · Computer Science 2022-04-05 Lucas Gren , Martin Shepperd
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