Related papers: Privacy Concerns in Chatbot Interactions: When to …
Smart home Internet of Things (IoT) devices are rapidly increasing in popularity, with more households including Internet-connected devices that continuously monitor user activities. In this study, we conduct eleven semi-structured…
Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…
In the current technology environment, users are often in a vulnerable position when it comes to protecting their privacy. Previous efforts to promote privacy protection have largely focused on top-down approaches such as regulation and…
The widespread use of Large Language Model (LLM)-based conversational agents (CAs), especially in high-stakes domains, raises many privacy concerns. Building ethical LLM-based CAs that respect user privacy requires an in-depth understanding…
Understanding and managing data privacy in the digital world can be challenging for sighted users, let alone blind and low-vision (BLV) users. There is limited research on how BLV users, who have special accessibility needs, navigate data…
In the past decade, the financial industry has experienced a technology revolution. While we witness a rapid introduction of conversational bots for financial services, there is a lack of understanding of conversational user interfaces…
In recent months, the social impact of Artificial Intelligence (AI) has gained considerable public interest, driven by the emergence of Generative AI models, ChatGPT in particular. The rapid development of these models has sparked heated…
The virtual dimension called `Cyberspace' built on internet technologies has served people's daily lives for decades. Now it offers advanced services and connected experiences with the developing pervasive computing technologies that…
While IoT sensors in physical spaces have provided utility and comfort in our lives, their instrumentation in private and personal spaces has led to growing concerns regarding privacy. The existing notion behind IoT privacy is that the…
Recent studies have discussed how users are increasingly using conversational AI systems, powered by LLMs, for information seeking, decision support, and even emotional support. However, these macro-level observations offer limited insight…
Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…
Trust and the perception of trustworthiness play an important role in decision-making and our behaviour towards others, and this is true not only of human-human interactions but also of human-robot interactions. While significant advances…
With the growing humanlike nature of dialog agents, people are now engaging in extended conversations that can stretch from brief moments to substantial periods of time. Understanding the factors that contribute to sustaining these…
A growing literature studies how humans incorporate advice from algorithms. This study examines an algorithm with millions of daily users: ChatGPT. In a preregistered study, 118 student participants answer 2,828 multiple-choice questions…
Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…
As Artificial Intelligence (AI) systems become increasingly integrated into various aspects of daily life, concerns about privacy and ethical accountability are gaining prominence. This study explores stakeholder perspectives on privacy in…
An increasing number of LLM-based applications are being developed to facilitate romantic relationships with AI partners, yet the safety and privacy risks in these partnerships remain largely underexplored. In this work, we investigate…
Public trust in medical information is crucial for successful application of public health policies such as vaccine uptake. This is especially true when the information is offered remotely, by chatbots, which have become increasingly…
Trustworthiness and trust are basic factors in common societies that allow us to interact and enjoy being in crowds without fear. As robotic devices start percolating into our daily lives they must behave as fully trustworthy objects, such…
This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…