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With the recent proliferation of artificial intelligence systems, there has been a surge in the demand for explainability of these systems. Explanations help to reduce system opacity, support transparency, and increase stakeholder trust. In…

Software Engineering · Computer Science 2024-09-12 Umm-e-Habiba , Justus Bogner , Stefan Wagner

Counterfactual explanations have emerged as a prominent method in Explainable Artificial Intelligence (XAI), providing intuitive and actionable insights into Machine Learning model decisions. In contrast to other traditional feature…

Artificial Intelligence (AI) models have reached a very significant level of accuracy. While their superior performance offers considerable benefits, their inherent complexity often decreases human trust, which slows their application in…

Machine Learning · Computer Science 2025-04-25 Pierre-Daniel Arsenault , Shengrui Wang , Jean-Marc Patenande

As machine learning (ML) systems take a more prominent and central role in contributing to life-impacting decisions, ensuring their trustworthiness and accountability is of utmost importance. Explanations sit at the core of these desirable…

Machine Learning · Computer Science 2021-06-16 Sahil Verma , Aditya Lahiri , John P. Dickerson , Su-In Lee

Recent legislative regulations have underlined the need for accountable and transparent artificial intelligence systems and have contributed to a growing interest in the Explainable Artificial Intelligence (XAI) field. Nonetheless, the lack…

Machine Learning · Computer Science 2025-10-14 Ilaria Vascotto , Alex Rodriguez , Alessandro Bonaita , Luca Bortolussi

Artificial Intelligence (AI) has continued to achieve tremendous success in recent times. However, the decision logic of these frameworks is often not transparent, making it difficult for stakeholders to understand, interpret or explain…

Machine Learning · Computer Science 2025-01-20 Fuseini Mumuni , Alhassan Mumuni

Automated reasoning is a key technology in the young but rapidly growing field of Explainable Artificial Intelligence (XAI). Explanability helps build trust in artificial intelligence systems beyond their mere predictive accuracy and…

Artificial Intelligence · Computer Science 2026-03-20 Ashlin Iser

Financial institutions increasingly require AI explanations that are persistent, cross-validated across methods, and conversationally accessible to human decision-makers. We present an architecture for human-centered explainable AI in…

Artificial Intelligence · Computer Science 2026-05-13 Georgios Makridis , Georgios Fatouros , John Soldatos , George Katsis , Dimosthenis Kyriazis

Artificial Intelligence (AI) is one of the major technological advancements of this century, bearing incredible potential for users through AI-powered applications and tools in numerous domains. Being often black-box (i.e., its…

Human-Computer Interaction · Computer Science 2026-03-18 Eleonora Cappuccio , Andrea Esposito , Francesco Greco , Giuseppe Desolda , Rosa Lanzilotti , Salvatore Rinzivillo

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

Explainable Artificial Intelligence (XAI) has emerged as a critical area of research to unravel the opaque inner logic of (deep) machine learning models. Among the various XAI techniques proposed in the literature, counterfactual…

Artificial Intelligence · Computer Science 2025-01-28 Flavio Giorgi , Cesare Campagnano , Fabrizio Silvestri , Gabriele Tolomei

In this paper, we study the problem of AI explanation of misinformation, where the goal is to identify explanation designs that help improve users' misinformation detection abilities and their overall user experiences. Our work is motivated…

Human-Computer Interaction · Computer Science 2025-09-05 Yeaeun Gong , Yifan Liu , Lanyu Shang , Na Wei , Dong Wang

In the context of explainable artificial intelligence (XAI), limited research has identified role-specific explanation needs. This study investigates the explanation needs of data scientists, who are responsible for training, testing,…

Human-Computer Interaction · Computer Science 2025-02-25 Helmut Degen , Ziran Min , Parinitha Nagaraja

Previous research in Explainable Artificial Intelligence (XAI) suggests that a main aim of explainability approaches is to satisfy specific interests, goals, expectations, needs, and demands regarding artificial systems (we call these…

Artificial Intelligence · Computer Science 2021-02-17 Markus Langer , Daniel Oster , Timo Speith , Holger Hermanns , Lena Kästner , Eva Schmidt , Andreas Sesing , Kevin Baum

Explainable Artificial Intelligence (XAI) systems, including intelligent agents, must be able to explain their internal decisions, behaviours and reasoning that produce their choices to the humans (or other systems) with which they…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Ayslan Possebom , Cesar Augusto Tacla

Very few eXplainable AI (XAI) studies consider how users understanding of explanations might change depending on whether they know more or less about the to be explained domain (i.e., whether they differ in their expertise). Yet, expertise…

Artificial Intelligence · Computer Science 2022-12-20 Courtney Ford , Mark T Keane

Artificial Intelligence (AI) increasingly shows its potential to outperform predicate logic algorithms and human control alike. In automatically deriving a system model, AI algorithms learn relations in data that are not detectable for…

Artificial Intelligence · Computer Science 2022-10-12 Simon Daniel Duque Anton , Daniel Schneider , Hans Dieter Schotten

Explainable AI (XAI) methods are commonly evaluated with functional metrics such as correctness, which computationally estimate how accurately an explanation reflects the model's reasoning. Higher correctness is assumed to produce better…

Human-Computer Interaction · Computer Science 2026-03-27 Gregor Baer , Chao Zhang , Isel Grau , Pieter Van Gorp

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

Explainable artificial intelligence (xAI) is seen as a solution to making AI systems less of a black box. It is essential to ensure transparency, fairness, and accountability, which are especially paramount in the financial sector. The aim…

Artificial Intelligence · Computer Science 2021-11-08 Ouren Kuiper , Martin van den Berg , Joost van der Burgt , Stefan Leijnen