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While a vast collection of explainable AI (XAI) algorithms have been developed in recent years, they are often criticized for significant gaps with how humans produce and consume explanations. As a result, current XAI techniques are often…

Artificial Intelligence · Computer Science 2023-08-08 Vivian Lai , Yiming Zhang , Chacha Chen , Q. Vera Liao , Chenhao Tan

We study whether receiving advice from either a human or algorithmic advisor, accompanied by five types of Local and Global explanation labelings, has an effect on the readiness to adopt, willingness to pay, and trust in a financial AI…

Human-Computer Interaction · Computer Science 2021-06-10 Daniel Ben David , Yehezkel S. Resheff , Talia Tron

Explainable Artificial Intelligence (XAI) has become popular in the last few years. The Artificial Intelligence (AI) community in general, and the Machine Learning (ML) community in particular, is coming to the realisation that in many…

Artificial Intelligence · Computer Science 2026-02-24 Raymond Sheh , Isaac Monteath

Interactive Artificial Intelligence (AI) agents are becoming increasingly prevalent in society. However, application of such systems without understanding them can be problematic. Black-box AI systems can lead to liability and…

Computers and Society · Computer Science 2023-01-16 Pradyumna Tambwekar , Matthew Gombolay

The applications of Artificial Intelligence (AI) methods especially machine learning techniques have increased in recent years. Classification algorithms have been successfully applied to different problems such as requirement…

Software Engineering · Computer Science 2023-02-13 Behnaz Jamasb , Reza Akbari , Seyed Raouf Khayami

Explanations in XAI are typically developed by AI experts and focus on algorithmic transparency and the inner workings of AI systems. Research has shown that such explanations do not meet the needs of users who do not have AI expertise. As…

Human-Computer Interaction · Computer Science 2023-07-19 Lars Sipos , Ulrike Schäfer , Katrin Glinka , Claudia Müller-Birn

The massive volume of online information along with the issue of misinformation has spurred active research in the automation of fact-checking. Like fact-checking by human experts, it is not enough for an automated fact-checker to just be…

Human-Computer Interaction · Computer Science 2024-06-21 Gionnieve Lim , Simon T. Perrault

Explanations of an AI's function can assist human decision-makers, but the most useful explanation depends on the decision's context, referred to as the downstream task. User studies are necessary to determine the best explanations for each…

Human-Computer Interaction · Computer Science 2024-09-20 Eura Nofshin , Esther Brown , Brian Lim , Weiwei Pan , Finale Doshi-Velez

Counterfactual explanations have emerged as a popular solution for the eXplainable AI (XAI) problem of elucidating the predictions of black-box deep-learning systems due to their psychological validity, flexibility across problem domains…

Machine Learning · Computer Science 2022-12-20 Eoin Delaney , Arjun Pakrashi , Derek Greene , Mark T. Keane

Practitioners and researchers trying to strike a balance between accuracy and transparency center Explainable Artificial Intelligence (XAI) at the junction of finance. This paper offers a thorough overview of the changing scene of XAI…

General Finance · Quantitative Finance 2025-11-12 Md Talha Mohsin , Nabid Bin Nasim

Over the last few years there has been rapid research growth into eXplainable Artificial Intelligence (XAI) and the closely aligned Interpretable Machine Learning (IML). Drivers for this growth include recent legislative changes and…

Artificial Intelligence · Computer Science 2021-07-08 Richard Dazeley , Peter Vamplew , Cameron Foale , Charlotte Young , Sunil Aryal , Francisco Cruz

As AI becomes more common in everyday living, there is an increasing demand for intelligent systems that are both performant and understandable. Explainable AI (XAI) systems aim to provide comprehensible explanations of decisions and…

Artificial Intelligence · Computer Science 2025-10-15 Aline Mangold , Juliane Zietz , Susanne Weinhold , Sebastian Pannasch

Predictive Process Monitoring (PPM) often uses deep learning models to predict the future behavior of ongoing processes, such as predicting process outcomes. While these models achieve high accuracy, their lack of interpretability…

Artificial Intelligence · Computer Science 2025-06-23 Soobin Chae , Suhwan Lee , Hanna Hauptmann , Hajo A. Reijers , Xixi Lu

Counterfactual explanations are a widely used approach in Explainable AI, offering actionable insights into decision-making by illustrating how small changes to input data can lead to different outcomes. Despite their importance, evaluating…

Human-Computer Interaction · Computer Science 2025-04-22 Marharyta Domnich , Rasmus Moorits Veski , Julius Välja , Kadi Tulver , Raul Vicente

Rejected job applicants seldom receive explanations from employers. Techniques from Explainable AI (XAI) could provide explanations at scale. Although XAI researchers have developed many different types of explanations, we know little about…

General Economics · Economics 2022-05-20 Matthew Olckers , Alicia Vidler , Toby Walsh

Explanation is necessary for humans to understand and accept decisions made by an AI system when the system's goal is known. It is even more important when the AI system makes decisions in multi-agent environments where the human does not…

Machine learning (ML) is becoming increasingly popular in meteorological decision-making. Although the literature on explainable artificial intelligence (XAI) is growing steadily, user-centered XAI studies have not extend to this domain…

Artificial Intelligence · Computer Science 2025-04-02 Soyeon Kim , Junho Choi , Yeji Choi , Subeen Lee , Artyom Stitsyuk , Minkyoung Park , Seongyeop Jeong , Youhyun Baek , Jaesik Choi

There have been several research works proposing new Explainable AI (XAI) methods designed to generate model explanations having specific properties, or desiderata, such as fidelity, robustness, or human-interpretability. However,…

Artificial Intelligence · Computer Science 2021-01-25 Sérgio Jesus , Catarina Belém , Vladimir Balayan , João Bento , Pedro Saleiro , Pedro Bizarro , João Gama

We grapple with the question: How, for whom and why should explainable artificial intelligence (XAI) aim to support the user goal of agency? In particular, we analyze the relationship between agency and explanations through a user-centric…

Human-Computer Interaction · Computer Science 2023-12-07 Iyadunni Adenuga , Jonathan Dodge

In this paper I argue that the search for explainable models and interpretable decisions in AI must be reformulated in terms of the broader project of offering a pragmatic and naturalistic account of understanding in AI. Intuitively, the…

Artificial Intelligence · Computer Science 2020-06-23 Andrés Páez