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Related papers: Empowering NGOs in Countering Online Hate Messages

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Although there is an unprecedented effort to provide adequate responses in terms of laws and policies to hate content on social media platforms, dealing with hatred online is still a tough problem. Tackling hate speech in the standard way…

Computation and Language · Computer Science 2019-10-09 Y. L. Chung , E. Kuzmenko , S. S. Tekiroglu , M. Guerini

Online harms are a growing problem in digital spaces, putting user safety at risk and reducing trust in social media platforms. One of the most persistent forms of harm is hate speech. To address this, we need tools that combine the speed…

Computation and Language · Computer Science 2025-09-03 Paloma Piot , Diego Sánchez , Javier Parapar

Fighting online hate speech is a challenge that is usually addressed using Natural Language Processing via automatic detection and removal of hate content. Besides this approach, counter narratives have emerged as an effective tool employed…

Computation and Language · Computer Science 2022-11-08 Helena Bonaldi , Sara Dellantonio , Serra Sinem Tekiroglu , Marco Guerini

Counterspeech offers direct rebuttals to hateful speech by challenging perpetrators of hate and showing support to targets of abuse. It provides a promising alternative to more contentious measures, such as content moderation and…

Computation and Language · Computer Science 2023-07-11 Yi-Ling Chung , Gavin Abercrombie , Florence Enock , Jonathan Bright , Verena Rieser

Hate speech is increasingly prevalent online, and its negative outcomes include increased prejudice, extremism, and even offline hate crime. Automatic detection of online hate speech can help us to better understand these impacts. However,…

Computation and Language · Computer Science 2021-02-10 John D Gallacher

In recent years, counterspeech has emerged as one of the most promising strategies to fight online hate. These non-escalatory responses tackle online abuse while preserving the freedom of speech of the users, and can have a tangible impact…

Computation and Language · Computer Science 2024-04-01 Helena Bonaldi , Yi-Ling Chung , Gavin Abercrombie , Marco Guerini

Counterspeech, i.e., direct responses against hate speech, has become an important tool to address the increasing amount of hate online while avoiding censorship. Although AI has been proposed to help scale up counterspeech efforts, this…

Human-Computer Interaction · Computer Science 2024-03-04 Jimin Mun , Cathy Buerger , Jenny T. Liang , Joshua Garland , Maarten Sap

Recently research has started focusing on avoiding undesired effects that come with content moderation, such as censorship and overblocking, when dealing with hatred online. The core idea is to directly intervene in the discussion with…

Computation and Language · Computer Science 2020-04-10 Serra Sinem Tekiroglu , Yi-Ling Chung , Marco Guerini

Combating online hate speech in multilingual settings requires approaches that go beyond English-centric models and capture the cultural and linguistic diversity of global online discourse. This paper presents a comprehensive survey and…

Computation and Language · Computer Science 2026-03-23 Zahra Safdari Fesaghandis , Suman Kalyan Maity

Hateful comments are prevalent on social media platforms. Although tools for automatically detecting, flagging, and blocking such false, offensive, and harmful content online have lately matured, such reactive and brute force methods alone…

Computation and Language · Computer Science 2024-01-17 Sougata Saha , Rohini Srihari

Counterspeech, i.e., responses to counteract potential harms of hateful speech, has become an increasingly popular solution to address online hate speech without censorship. However, properly countering hateful language requires countering…

Computation and Language · Computer Science 2023-11-02 Jimin Mun , Emily Allaway , Akhila Yerukola , Laura Vianna , Sarah-Jane Leslie , Maarten Sap

This paper envisions a multi-agent system for detecting the presence of hate speech in online social media platforms such as Twitter and Facebook. We introduce a novel framework employing deep learning techniques to coordinate the channels…

Artificial Intelligence · Computer Science 2021-05-05 Gaurav Sahu , Robin Cohen , Olga Vechtomova

Hate content in social media is ever-increasing. While Facebook, Twitter, Google have attempted to take several steps to tackle the hateful content, they have mostly been unsuccessful. Counterspeech is seen as an effective way of tackling…

Social and Information Networks · Computer Science 2019-04-08 Binny Mathew , Punyajoy Saha , Hardik Tharad , Subham Rajgaria , Prajwal Singhania , Suman Kalyan Maity , Pawan Goyal , Animesh Mukherje

Online social platforms are beset with hateful speech - content that expresses hatred for a person or group of people. Such content can frighten, intimidate, or silence platform users, and some of it can inspire other users to commit…

Computation and Language · Computer Science 2017-10-02 Haji Mohammad Saleem , Kelly P Dillon , Susan Benesch , Derek Ruths

In the digital age, hate speech poses a threat to the functioning of social media platforms as spaces for public discourse. Top-down approaches to moderate hate speech encounter difficulties due to conflicts with freedom of expression and…

Computers and Society · Computer Science 2025-11-24 Jana Lasser , Alina Herderich , Joshua Garland , Segun Taofeek Aroyehun , David Garcia , Mirta Galesic

The exponential increase in the use of the Internet and social media over the last two decades has changed human interaction. This has led to many positive outcomes, but at the same time it has brought risks and harms. While the volume of…

Computation and Language · Computer Science 2020-12-23 Neeraj Vashistha , Arkaitz Zubiaga , Shanky Sharma

Hateful rhetoric is plaguing online discourse, fostering extreme societal movements and possibly giving rise to real-world violence. A potential solution to this growing global problem is citizen-generated counter speech where citizens…

Computers and Society · Computer Science 2020-06-09 Joshua Garland , Keyan Ghazi-Zahedi , Jean-Gabriel Young , Laurent Hébert-Dufresne , Mirta Galesic

Counterspeech, i.e. the practice of responding to online hate speech, has gained traction in NLP as a promising intervention. While early work emphasised collaboration with non-governmental organisation stakeholders, recent research trends…

Computation and Language · Computer Science 2025-08-07 Tanvi Dinkar , Aiqi Jiang , Simona Frenda , Poppy Gerrard-Abbott , Nancie Gunson , Gavin Abercrombie , Ioannis Konstas

Tackling online hatred using informed textual responses - called counter narratives - has been brought under the spotlight recently. Accordingly, a research line has emerged to automatically generate counter narratives in order to…

Computation and Language · Computer Science 2021-06-23 Yi-Ling Chung , Serra Sinem Tekiroglu , Marco Guerini

Today, the internet is an integral part of our daily lives, enabling people to be more connected than ever before. However, this greater connectivity and access to information increase exposure to harmful content such as cyber-bullying and…

Social and Information Networks · Computer Science 2023-10-31 Lanqin Yuan , Tianyu Wang , Gabriela Ferraro , Hanna Suominen , Marian-Andrei Rizoiu
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