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Intent Detection is one of the core tasks of dialog systems. Few-shot Intent Detection is challenging due to limited number of annotated utterances for novel classes. Generalized Few-shot intent detection is more realistic but challenging…

Computation and Language · Computer Science 2023-12-27 Ayush Kumar , Vijit Malik , Jithendra Vepa

Zero-shot intent classification is a vital and challenging task in dialogue systems, which aims to deal with numerous fast-emerging unacquainted intents without annotated training data. To obtain more satisfactory performance, the crucial…

Computation and Language · Computer Science 2022-06-07 Han Liu , Siyang Zhao , Xiaotong Zhang , Feng Zhang , Junjie Sun , Hong Yu , Xianchao Zhang

In this paper, we explore meta-learning for few-shot text classification. Meta-learning has shown strong performance in computer vision, where low-level patterns are transferable across learning tasks. However, directly applying this…

Computation and Language · Computer Science 2020-02-19 Yujia Bao , Menghua Wu , Shiyu Chang , Regina Barzilay

A key challenge of dialog systems research is to effectively and efficiently adapt to new domains. A scalable paradigm for adaptation necessitates the development of generalizable models that perform well in few-shot settings. In this…

Computation and Language · Computer Science 2021-05-26 Shikib Mehri , Mihail Eric

Recently deep learning has dominated many machine learning areas, including spoken language understanding (SLU). However, deep learning models are notorious for being data-hungry, and the heavily optimized models are usually sensitive to…

Computation and Language · Computer Science 2020-12-15 Shang-Wen Li , Jason Krone , Shuyan Dong , Yi Zhang , Yaser Al-onaizan

In this paper, we investigate the feasibility of applying few-shot learning algorithms to a speech task. We formulate a user-defined scenario of spoken term classification as a few-shot learning problem. In most few-shot learning studies,…

Computation and Language · Computer Science 2020-09-15 Yangbin Chen , Tom Ko , Lifeng Shang , Xiao Chen , Xin Jiang , Qing Li

Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…

Computation and Language · Computer Science 2025-12-08 Hengyu Luo , Peng Liu , Stefan Esping

Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined…

Computation and Language · Computer Science 2023-10-26 Bhavuk Singhal , Ashim Gupta , Shivasankaran V P , Amrith Krishna

Best-performing speech models are trained on large amounts of data in the language they are meant to work for. However, most languages have sparse data, making training models challenging. This shortage of data is even more prevalent in…

Computation and Language · Computer Science 2024-10-08 David-Gabriel Ion , Răzvan-Alexandru Smădu , Dumitru-Clementin Cercel , Florin Pop , Mihaela-Claudia Cercel

Text classification tends to struggle when data is deficient or when it needs to adapt to unseen classes. In such challenging scenarios, recent studies have used meta-learning to simulate the few-shot task, in which new queries are compared…

Computation and Language · Computer Science 2019-10-01 Ruiying Geng , Binhua Li , Yongbin Li , Xiaodan Zhu , Ping Jian , Jian Sun

This paper investigates the effectiveness of pre-training for few-shot intent classification. While existing paradigms commonly further pre-train language models such as BERT on a vast amount of unlabeled corpus, we find it highly effective…

Computation and Language · Computer Science 2024-09-17 Haode Zhang , Yuwei Zhang , Li-Ming Zhan , Jiaxin Chen , Guangyuan Shi , Albert Y. S. Lam , Xiao-Ming Wu

Practical sequence classification tasks in natural language processing often suffer from low training data availability for target classes. Recent works towards mitigating this problem have focused on transfer learning using embeddings…

Computation and Language · Computer Science 2021-01-29 Manoj Kumar , Varun Kumar , Hadrien Glaude , Cyprien delichy , Aman Alok , Rahul Gupta

The success of deep learning methods hinges on the availability of large training datasets annotated for the task of interest. In contrast to human intelligence, these methods lack versatility and struggle to learn and adapt quickly to new…

Computation and Language · Computer Science 2020-10-13 Nithin Holla , Pushkar Mishra , Helen Yannakoudakis , Ekaterina Shutova

Most spoken language understanding systems use a pipeline approach composed of an automatic speech recognition interface and a natural language understanding module. This approach forces hard decisions when converting continuous inputs into…

Computation and Language · Computer Science 2023-10-18 Quentin Meeus , Marie-Francine Moens , Hugo Van hamme

The effectiveness of prompt learning has been demonstrated in different pre-trained language models. By formulating suitable template and choosing representative label mapping, prompt learning can be used as an efficient knowledge probe.…

Computation and Language · Computer Science 2022-11-01 Jinta Weng , Yue Hu , Jing Qiu , Heyan Huan

The recent advances in transfer learning techniques and pre-training of large contextualized encoders foster innovation in real-life applications, including dialog assistants. Practical needs of intent recognition require effective data…

Computation and Language · Computer Science 2022-06-23 Dmitry Lamanov , Pavel Burnyshev , Ekaterina Artemova , Valentin Malykh , Andrey Bout , Irina Piontkovskaya

Dialogue intent classification aims to identify the underlying purpose or intent of a user's input in a conversation. Current intent classification systems encounter considerable challenges, primarily due to the vast number of possible…

Computation and Language · Computer Science 2024-12-23 Gyutae Park , Ingeol Baek , ByeongJeong Kim , Joongbo Shin , Hwanhee Lee

In this paper, we study the few-shot multi-label classification for user intent detection. For multi-label intent detection, state-of-the-art work estimates label-instance relevance scores and uses a threshold to select multiple associated…

Computation and Language · Computer Science 2020-10-13 Yutai Hou , Yongkui Lai , Yushan Wu , Wanxiang Che , Ting Liu

Majority of the modern meta-learning methods for few-shot classification tasks operate in two phases: a meta-training phase where the meta-learner learns a generic representation by solving multiple few-shot tasks sampled from a large…

Machine Learning · Computer Science 2020-04-23 Qing Liu , Orchid Majumder , Alessandro Achille , Avinash Ravichandran , Rahul Bhotika , Stefano Soatto

Few-shot Multi-label Intent Detection (MID) is crucial for dialogue systems, aiming to detect multiple intents of utterances in low-resource dialogue domains. Previous studies focus on a two-stage pipeline. They first learn representations…

Computation and Language · Computer Science 2025-10-10 Shiman Zhao , Shangyuan Li , Wei Chen , Tengjiao Wang , Jiahui Yao , Jiabin Zheng , Kam Fai Wong
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