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Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…
The Social Web is a set of social relations that link people through World Wide Web. This Social Web encompasses how the websites and software are designed and developed to support social relations. The new paradigms, tools and web services…
Chat-oriented dialogue systems designed to provide tangible benefits, such as sharing the latest news or preventing frailty in senior citizens, often require Proactive acquisition of specific user Information via chats on user-faVOred…
Many computer-based authentication schemata are based on pass- words. Logging on a computer, reading email, accessing content on a web server are all examples of applications where the identification of the user is usually accomplished…
Multimedia and creativity software products are being used to edit and control various elements of creative media practices. These days, the technical affordances of mobile multimedia devices and the advent of high-speed 5G internet access…
Given the increasing popularity of customer service dialogue on Twitter, analysis of conversation data is essential to understand trends in customer and agent behavior for the purpose of automating customer service interactions. In this…
Internet as become the way of life in the fast growing digital life.Even with the increase in the internet speed, higher latency time is still a challenge. To reduce latency, caching and pre fetching techniques can be used. However, caching…
Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…
Coded caching is a technique that leverages locally cached contents at the users to reduce the network's peak-time communication load. Coded caching achieves significant performance gains compared to uncoded caching schemes and is thus a…
We describe an architecture for spoken dialogue interfaces to semi-autonomous systems that transforms speech signals through successive representations of linguistic, dialogue, and domain knowledge. Each step produces an output, and a…
Coded caching is a technique that promises huge reductions in network traffic in content-delivery networks. However, the original formulation and several subsequent contributions in the area, assume that the file requests from the users are…
We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…
We present CharacterChat, a concept and chatbot to support writers in creating fictional characters. Concretely, writers progressively turn the bot into their imagined character through conversation. We iteratively developed CharacterChat…
Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…
Communication is essential in software engineering. Especially in distributed open-source teams, communication needs to be supported by channels including mailing lists, forums, issue trackers, and chat systems. Yet, we do not have a clear…
In the rapidly evolving landscape of human-robot collaboration, effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency.…
Humans live and act in 3D space, but often work and communicate on 2D surfaces. The prevalence of online communication on 2D screens raises the issue of whether human spatial configuration affects our capabilities, social perception, and…
Social interactions and conversation skills separate the successful from the rest and the confident from the shy. For college students in particular, the ability to converse can be an outlet for the stress and anxiety experienced on a daily…
Driven by the rapid growth of Internet of Things applications, tremendous data need to be collected by sensors and uploaded to the servers for further process. As a promising solution, mobile crowd sensing enables controllable sensing and…
Much of the software we use in everyday life consists of distributed components (running on separate cores or even computers) that collaborate through communication (by exchanging messages). It is crucial to develop robust methods that can…