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In complex industrial and chemical process control rooms, effective decision-making is crucial for safety and efficiency. The experiments in this paper evaluate the impact and applications of an AI-based decision support system integrated…
Artificial Intelligence based systems may be used as digital nudging techniques that can steer or coerce users to make decisions not always aligned with their true interests. When such systems properly address the issues of Fairness,…
In many real-world continuous action domains, human agents must decide which actions to attempt and then execute those actions to the best of their ability. However, humans cannot execute actions without error. Human performance in these…
Consumer speech recognition systems do not work as well for many people with speech diferences, such as stuttering, relative to the rest of the general population. However, what is not clear is the degree to which these systems do not work,…
AI tools increasingly guide targeted interventions in healthcare, education, and recruiting. Algorithms score individuals, trigger outreach to those above a threshold (e.g., high-risk or high-value), and encourage them to request service;…
In today's society, our cognition is constantly influenced by information intake, attention switching, and task interruptions. This increases the difficulty of a given task, adding to the existing workload and leading to compromised…
Accessibility assessments typically focus on determining a binary measurement of task performance success/failure; and often neglect to acknowledge the nuances of those interactions. Although a large population of blind people find…
Simplifying line charts for responsive displays typically applies a single algorithm uniformly across devices, despite the availability of multiple techniques that preserve different signal characteristics (e.g., peaks, trends,…
As artificial intelligence becomes increasingly pervasive and powerful, the ability to audit AI-based systems is growing in importance. However, explainability for artificial intelligence systems is not a one-size-fits-all solution;…
Conversational systems rely heavily on speech recognition to interpret and respond to user commands and queries. Despite progress on speech recognition accuracy, errors may still sometimes occur and can significantly affect the end-user…
Retrieval-Augmented Generation (RAG) systems offer a powerful approach to enhancing large language model (LLM) outputs by incorporating fact-checked, contextually relevant information. However, fairness and reliability concerns persist, as…
An important challenge in human-robot interaction (HRI) is enabling non-expert users to specify complex tasks for autonomous robots. Recently, active preference learning has been applied in HRI to interactively shape a robot's behavior. We…
Transformers are widely used in natural language processing, where they consistently achieve state-of-the-art performance. This is mainly due to their attention-based architecture, which allows them to model rich linguistic relations…
The growing use of artificial intelligence (AI) in education, professional work, and everyday problem-solving has raised important questions about its effect on human reasoning. While AI can improve efficiency, save time, and support…
Artificial intelligence (AI) tools are being incorporated into scientific research workflows with the potential to enhance efficiency in tasks such as document analysis, question answering (Q&A), and literature search. However, system…
Organizations use intrusion detection systems (IDSes) to identify harmful activity among millions of computer network events. Cybersecurity analysts review IDS alarms to verify whether malicious activity occurred and to take remedial…
Artificial Intelligence (AI) has demonstrated potential in healthcare, particularly in enhancing diagnostic accuracy and decision-making through Clinical Decision Support Systems (CDSSs). However, the successful implementation of these…
We investigate whether giving LLM agents the collaborative tools and autonomy that humans naturally use for problem solving can improve their performance. We equip Claude Code agents with MCP-based social media and journaling tools and…
Many students in introductory programming courses fare poorly in the code writing tasks of the final summative assessment. Such tasks are designed to assess whether novices have developed the analytical skills to translate from the given…
Decision support tools enable improved decision-making for challenging decision problems by empowering stakeholders to process, analyze, visualize, and otherwise make sense of a variety of key factors. Their intentional design is a critical…