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Integrating Large Language Models (LLMs) into complex software systems enables the generation of human-understandable explanations of opaque AI processes, such as automated task planning. However, the quality and reliability of these…

Artificial Intelligence · Computer Science 2026-04-24 Gricel Vázquez , Alexandros Evangelidis , Sepeedeh Shahbeigi , Radu Calinescu , Simos Gerasimou

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Designing agents capable of explaining complex sequential decisions remain a significant open problem in automated decision-making. Recently, there has been a lot of interest in developing approaches for generating such explanations for…

Artificial Intelligence · Computer Science 2019-03-19 Sarath Sreedharan , Alberto Olmo , Aditya Prasad Mishra , Subbarao Kambhampati

Recent engineering developments in specialised computational hardware, data-acquisition and storage technology have seen the emergence of Machine Learning (ML) as a powerful form of data analysis with widespread applicability beyond its…

Machine Learning · Computer Science 2022-05-19 Ashwin Srinivasan , Michael Bain , Enrico Coiera

Evaluating AI systems that interact with humans requires understanding their behavior across diverse user populations, but collecting representative human data is often expensive or infeasible, particularly for novel technologies or…

Artificial Intelligence · Computer Science 2026-05-27 Davide Paglieri , Logan Cross , William A. Cunningham , Joel Z. Leibo , Alexander Sasha Vezhnevets

Explainability is crucial for complex systems like pervasive smart environments, as they collect and analyze data from various sensors, follow multiple rules, and control different devices resulting in behavior that is not trivial and,…

Human-Computer Interaction · Computer Science 2024-02-21 Mersedeh Sadeghi , Lars Herbold , Max Unterbusch , Andreas Vogelsang

AI systems and technologies that can interact with humans in real time face a communication dilemma: when to offer assistance and how frequently. Overly frequent or contextually redundant assistance can cause users to disengage, undermining…

Human-Computer Interaction · Computer Science 2025-08-05 Mark Steyvers , Lukas Mayer

Explanations have gained an increasing level of interest in the AI and Machine Learning (ML) communities in order to improve model transparency and allow users to form a mental model of a trained ML model. However, explanations can go…

Machine Learning · Computer Science 2022-10-11 Stefano Teso , Öznur Alkan , Wolfang Stammer , Elizabeth Daly

Building explainable systems is a critical problem in the field of Natural Language Processing (NLP), since most machine learning models provide no explanations for the predictions. Existing approaches for explainable machine learning…

Computation and Language · Computer Science 2019-06-12 Hui Liu , Qingyu Yin , William Yang Wang

With the large language model showing human-like logical reasoning and understanding ability, whether agents based on the large language model can simulate the interaction behavior of real users, so as to build a reliable virtual…

Information Retrieval · Computer Science 2024-03-05 Chenwei Zhang , Wenran Lu , Chunhe Ni , Hongbo Wang , Jiang Wu

Machine learning models are being increasingly deployed to take, or assist in taking, complicated and high-impact decisions, from quasi-autonomous vehicles to clinical decision support systems. This poses challenges, particularly when…

Machine Learning · Computer Science 2023-11-14 Alex J. Chan , Alihan Huyuk , Mihaela van der Schaar

We grapple with the question: How, for whom and why should explainable artificial intelligence (XAI) aim to support the user goal of agency? In particular, we analyze the relationship between agency and explanations through a user-centric…

Human-Computer Interaction · Computer Science 2023-12-07 Iyadunni Adenuga , Jonathan Dodge

With the growing capabilities of intelligent systems, the integration of robots in our everyday life is increasing. However, when interacting in such complex human environments, the occasional failure of robotic systems is inevitable. The…

Artificial Intelligence · Computer Science 2021-08-05 Devleena Das , Siddhartha Banerjee , Sonia Chernova

The need for systems to explain behavior to users has become more evident with the rise of complex technology like machine learning or self-adaptation. In general, the need for an explanation arises when the behavior of a system does not…

Software Engineering · Computer Science 2021-08-16 Mersedeh Sadeghi , Verena Klös , Andreas Vogelsang

We connect a broad class of generative models through their shared reliance on sequential decision making. Motivated by this view, we develop extensions to an existing model, and then explore the idea further in the context of data…

Machine Learning · Computer Science 2015-11-04 Philip Bachman , Doina Precup

Most existing works on dialog systems only consider conversation content while neglecting the personality of the user the bot is interacting with, which begets several unsolved issues. In this paper, we present a personalized end-to-end…

Computation and Language · Computer Science 2018-11-13 Liangchen Luo , Wenhao Huang , Qi Zeng , Zaiqing Nie , Xu Sun

Personalized multiple clustering aims to generate diverse partitions of a dataset based on different user-specific aspects, rather than a single clustering. It has recently drawn research interest for accommodating varying user preferences.…

Artificial Intelligence · Computer Science 2025-05-29 Ziye Chen , Yiqun Duan , Riheng Zhu , Zhenbang Sun , Mingming Gong

As the field of healthcare increasingly adopts artificial intelligence, it becomes important to understand which types of explanations increase transparency and empower users to develop confidence and trust in the predictions made by…

Artificial Intelligence · Computer Science 2025-05-16 Felix Liedeker , Olivia Sanchez-Graillet , Moana Seidler , Christian Brandt , Jörg Wellmer , Philipp Cimiano

This paper addresses the challenge of enabling a single robot to effectively assist multiple humans in decision-making for task planning domains. We introduce a comprehensive framework designed to enhance overall team performance by…

Robotics · Computer Science 2023-10-17 Abhinav Dahiya , Stephen L. Smith

Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…

Human-Computer Interaction · Computer Science 2025-02-04 Kathrin Wardatzky , Oana Inel , Luca Rossetto , Abraham Bernstein