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With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…

Human-Computer Interaction · Computer Science 2025-10-27 Retno Larasati

As artificial intelligence (AI) and robotics increasingly permeate society, ensuring the ethical behavior of these systems has become paramount. This paper contends that transparency in AI decision-making processes is fundamental to…

Computers and Society · Computer Science 2025-08-11 Ahmad Farooq , Kamran Iqbal

In the ever-expanding landscape of Artificial Intelligence (AI), where innovation thrives and new products and services are continuously being delivered, ensuring that AI systems are designed and developed responsibly throughout their…

Software Engineering · Computer Science 2024-05-10 Maria Teresa Baldassarre , Domenico Gigante , Marcos Kalinowski , Azzurra Ragone

State-of-the-art AI models largely lack an understanding of the cause-effect relationship that governs human understanding of the real world. Consequently, these models do not generalize to unseen data, often produce unfair results, and are…

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

In this work, we provide an industry research view for approaching the design, deployment, and operation of trustworthy Artificial Intelligence (AI) inference systems. Such systems provide customers with timely, informed, and customized…

Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…

Human-Computer Interaction · Computer Science 2023-11-14 Siddharth Mehrotra , Chadha Degachi , Oleksandra Vereschak , Catholijn M. Jonker , Myrthe L. Tielman

Trustworthy artificial intelligence (AI) has become an important topic because trust in AI systems and their creators has been lost. Researchers, corporations, and governments have long and painful histories of excluding marginalized groups…

Computers and Society · Computer Science 2022-03-07 Ashwin , William Agnew , Umut Pajaro , Hetvi Jethwani , Arjun Subramonian

The problem of human trust in artificial intelligence is one of the most fundamental problems in applied machine learning. Our processes for evaluating AI trustworthiness have substantial ramifications for ML's impact on science, health,…

Machine Learning · Computer Science 2022-02-14 Max W. Shen

This whitepaper offers normative and practical guidance for developers of artificial intelligence (AI) systems to achieve "Trustworthy AI". In it, we present overall ethical requirements and six ethical principles with value-specific…

Computers and Society · Computer Science 2024-11-18 Nicholas Kluge Corrêa , Julia Maria Mönig

In the current era, people and society have grown increasingly reliant on artificial intelligence (AI) technologies. AI has the potential to drive us towards a future in which all of humanity flourishes. It also comes with substantial risks…

Computers and Society · Computer Science 2021-08-24 Lu Cheng , Kush R. Varshney , Huan Liu

As AI systems have obtained significant performance to be deployed widely in our daily live and human society, people both enjoy the benefits brought by these technologies and suffer many social issues induced by these systems. To make AI…

Machine Learning · Computer Science 2023-08-31 Ronghang Zhu , Dongliang Guo , Daiqing Qi , Zhixuan Chu , Xiang Yu , Sheng Li

Despite AI's superhuman performance in a variety of domains, humans are often unwilling to adopt AI systems. The lack of interpretability inherent in many modern AI techniques is believed to be hurting their adoption, as users may not trust…

Artificial Intelligence · Computer Science 2021-11-17 Daehwan Ahn , Abdullah Almaatouq , Monisha Gulabani , Kartik Hosanagar

Quantitative Artificial Intelligence (AI) Benchmarks have emerged as fundamental tools for evaluating the performance, capability, and safety of AI models and systems. Currently, they shape the direction of AI development and are playing an…

Artificial Intelligence · Computer Science 2025-05-27 Maria Eriksson , Erasmo Purificato , Arman Noroozian , Joao Vinagre , Guillaume Chaslot , Emilia Gomez , David Fernandez-Llorca

Artificial intelligence (AI) has been advancing at a fast pace and it is now poised for deployment in a wide range of applications, such as autonomous systems, medical diagnosis and natural language processing. Early adoption of AI…

Machine Learning · Computer Science 2023-09-21 Marta Kwiatkowska , Xiyue Zhang

As Artificial Intelligence (AI) systems increasingly assume consequential decision-making roles, a widening gap has emerged between technical capabilities and institutional accountability. Ethical guidance alone is insufficient to counter…

Artificial Intelligence · Computer Science 2025-12-12 Byeong Ho Kang , Wenli Yang , Muhammad Bilal Amin

Trust is widely regarded as a critical component to building artificial intelligence (AI) systems that people will use and safely rely upon. As research in this area continues to evolve, it becomes imperative that the research community…

Human-Computer Interaction · Computer Science 2024-10-08 Michaela Benk , Sophie Kerstan , Florian v. Wangenheim , Andrea Ferrario

Trustworthiness and trust are basic factors in common societies that allow us to interact and enjoy being in crowds without fear. As robotic devices start percolating into our daily lives they must behave as fully trustworthy objects, such…

Computers and Society · Computer Science 2025-04-15 Gerhard P. Fettweis , Patricia Grünberg , Tim Hentschel , Stefan Köpsell

Artificial Intelligence (AI) and Machine Learning (ML) providers have a responsibility to develop valid and reliable systems. Much has been discussed about trusting AI and ML inferences (the process of running live data through a trained AI…

Machine Learning · Computer Science 2024-07-09 Dalmo Cirne , Veena Calambur

Artificial intelligence (AI) holds great promise to empower us with knowledge and augment our effectiveness. We can -- and must -- ensure that we keep humans safe and in control, particularly with regard to government and public sector…

Artificial Intelligence · Computer Science 2019-10-09 Carol J. Smith