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Collaborative dialogue relies on participants incrementally establishing common ground, yet in asymmetric settings they may believe they agree while referring to different entities. We introduce a perspectivist annotation scheme for the…
Retrieval-Augmented Generation (RAG) improves large language models by retrieving external knowledge, often truncated into smaller chunks due to the input context window, which leads to information loss, resulting in response hallucinations…
Task-oriented dialogue systems in industry settings need to have high conversational capability, be easily adaptable to changing situations and conform to business constraints. This paper describes a 3-step procedure to develop a…
Document logical structuring aims to extract the underlying hierarchical structure of documents, which is crucial for document intelligence. Traditional approaches often fall short in handling the complexity and the variability of lengthy…
The next step for intelligent dialog agents is to escape their role as silent bystanders and become proactive. Well-defined proactive behavior may improve human-machine cooperation, as the agent takes a more active role during interaction…
Stochastic sampling strategies such as top-k and top-p have been widely used in dialogue generation task. However, as an open-domain chatting system, there will be two different conversation scenarios, i.e. chit-chat and knowledge-based…
We first propose a new task named Dialogue Description (Dial2Desc). Unlike other existing dialogue summarization tasks such as meeting summarization, we do not maintain the natural flow of a conversation but describe an object or an action…
We describe a prototype dialogue response generation model for the customer service domain at Amazon. The model, which is trained in a weakly supervised fashion, measures the similarity between customer questions and agent answers using a…
Time series modeling is crucial for many applications, however, it faces challenges such as complex spatio-temporal dependencies and distribution shifts in learning from historical context to predict task-specific outcomes. To address these…
Pre-trained language models have been successful in many scenarios. However, their usefulness in task-oriented dialogues is limited due to the intrinsic linguistic differences between general text and task-oriented dialogues. Current…
Models for reading comprehension (RC) commonly restrict their output space to the set of all single contiguous spans from the input, in order to alleviate the learning problem and avoid the need for a model that generates text explicitly.…
Training large language models as retrieval-augmented reasoning agents typically combines reinforcement learning with an SFT cold start distilled from a stronger model. However, this paradigm overlooks two fundamental factors: the…
Human interaction relies on a wide range of signals, including non-verbal cues. In order to develop effective Explainable Planning (XAIP) agents it is important that we understand the range and utility of these communication channels. Our…
Writing persuasive arguments is a challenging task for both humans and machines. It entails incorporating high-level beliefs from various perspectives on the topic, along with deliberate reasoning and planning to construct a coherent…
Even in our increasingly text-intensive times, the primary site of language use is situated, co-present interaction. It is primary ontogenetically and phylogenetically, and it is arguably also still primary in negotiating everyday social…
This paper presents a novel method to generate answers for non-extraction machine reading comprehension (MRC) tasks whose answers cannot be simply extracted as one span from the given passages. Using a pointer network-style extractive…
Intelligent agents such as robots are increasingly deployed in real-world, safety-critical settings. It is vital that these agents are able to explain the reasoning behind their decisions to human counterparts, however, their behavior is…
The recent success of large pre-trained language models such as BERT and GPT-2 has suggested the effectiveness of incorporating language priors in downstream dialog generation tasks. However, the performance of pre-trained models on the…
The task of joint dialog sentiment classification (DSC) and act recognition (DAR) aims to simultaneously predict the sentiment label and act label for each utterance in a dialog. In this paper, we put forward a new framework which models…
In an emergency situation, the actors need an assistance allowing them to react swiftly and efficiently. In this prospect, we present in this paper a decision support system that aims to prepare actors in a crisis situation thanks to a…