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Social media platforms curate access to information and opportunities, and so play a critical role in shaping public discourse today. The opaque nature of the algorithms these platforms use to curate content raises societal questions. Prior…

Computers and Society · Computer Science 2023-03-08 Basileal Imana , Aleksandra Korolova , John Heidemann

Algorithmic systems are often called upon to assist in high-stakes decision making. In light of this, algorithmic recourse, the principle wherein individuals should be able to take action against an undesirable outcome made by an…

Machine Learning · Computer Science 2023-09-14 Joao Fonseca , Andrew Bell , Carlo Abrate , Francesco Bonchi , Julia Stoyanovich

In this paper, we introduce the Generalist Virtual Agent (GVA), an autonomous entity engineered to function across diverse digital platforms and environments, assisting users by executing a variety of tasks. This survey delves into the…

Multiagent Systems · Computer Science 2024-11-19 Minghe Gao , Wendong Bu , Bingchen Miao , Yang Wu , Yunfei Li , Juncheng Li , Siliang Tang , Qi Wu , Yueting Zhuang , Meng Wang

As artificial intelligence (AI) is integrated into various services and systems in society, many companies and organizations have proposed AI principles, policies, and made the related commitments. Conversely, some have proposed the need…

Computers and Society · Computer Science 2023-12-04 Arisa Ema , Ryo Sato , Tomoharu Hase , Masafumi Nakano , Shinji Kamimura , Hiromu Kitamura

The rapid growth of AI agent ecosystems is transforming how complex tasks are delegated and executed, creating a new challenge of identifying suitable agents for a given task. Unlike traditional tools, agent capabilities are often…

Artificial Intelligence · Computer Science 2026-04-27 Bin Wu , Arastun Mammadli , Xiaoyu Zhang , Emine Yilmaz

Simulators are a critical component of modern robotics research. Strategies for both perception and decision making can be studied in simulation first before deployed to real world systems, saving on time and costs. Despite significant…

Machine Learning · Computer Science 2020-11-19 Bhairav Mehta , Ankur Handa , Dieter Fox , Fabio Ramos

To enable human oversight, agentic AI systems often provide a trace of reasoning and action steps. Designing traces to have an informative, but not overwhelming, level of detail remains a critical challenge. In three user studies on a…

Human-Computer Interaction · Computer Science 2026-02-20 Madeleine Grunde-McLaughlin , Hussein Mozannar , Maya Murad , Jingya Chen , Saleema Amershi , Adam Fourney

Human-like agents are an increasingly important topic in games and beyond. Believable non-player characters enhance the gaming experience by improving immersion and providing entertainment. They also offer players the opportunity to engage…

Artificial Intelligence · Computer Science 2025-06-11 Maciej Swiechowski , Dominik Slezak

As machine learning systems become more powerful they also become increasingly unpredictable and opaque. Yet, finding human-understandable explanations of how they work is essential for their safe deployment. This technical report…

Web agents, which couple language models with browsing and tool-use capabilities, show promise as open web assistants. Yet progress is increasingly limited by the lack of scalable, process-level supervision. Existing benchmarks are largely…

Artificial Intelligence · Computer Science 2026-05-29 Tenghao Huang , Kung-Hsiang Huang , Prafulla Kumar Choubey , Yilun Zhou , Muhao Chen , Jonathan May , Chien-Sheng Wu

Existing work in fairness auditing assumes that each audit is performed independently. In this paper, we consider multiple agents working together, each auditing the same platform for different tasks. Agents have two levers: their…

LLM-based agents represent a paradigm shift in AI, enabling autonomous systems to plan, reason, and use tools while interacting with dynamic environments. This paper provides the first comprehensive survey of evaluation methods for these…

Artificial Intelligence · Computer Science 2026-04-24 Asaf Yehudai , Lilach Eden , Alan Li , Guy Uziel , Yilun Zhao , Roy Bar-Haim , Arman Cohan , Michal Shmueli-Scheuer

Many challenges remain before AI agents can be deployed in real-world environments. However, one virtue of such environments is that they are inherently multi-agent and contain human experts. Using advanced social intelligence in such an…

Machine Learning · Computer Science 2025-08-22 Eric Ye , Ren Tao , Natasha Jaques

With advances in generative AI, there is now potential for autonomous agents to manage daily tasks via natural language commands. However, current agents are primarily created and tested in simplified synthetic environments, leading to a…

Artificial Intelligence · Computer Science 2024-04-17 Shuyan Zhou , Frank F. Xu , Hao Zhu , Xuhui Zhou , Robert Lo , Abishek Sridhar , Xianyi Cheng , Tianyue Ou , Yonatan Bisk , Daniel Fried , Uri Alon , Graham Neubig

While there is widespread interest in supporting young people to critically evaluate machine learning-powered systems, there is little research on how we can support them in inquiring about how these systems work and what their limitations…

Human-Computer Interaction · Computer Science 2025-01-14 Luis Morales-Navarro , Yasmin B. Kafai , Lauren Vogelstein , Evelyn Yu , Danaë Metaxa

Search engines that present users with a ranked list of search results are a fundamental technology for providing public access to information. Evaluations of such systems are typically conducted by domain experts and focus on model-centric…

Computers and Society · Computer Science 2026-04-14 Anna Marie Rezk , Patrizia Di Campli San Vito , Ayah Soufan , Graham McDonald , Craig Macdonald , Iadh Ounis

Recommender Systems are nowadays successfully used by all major web sites (from e-commerce to social media) to filter content and make suggestions in a personalized way. Academic research largely focuses on the value of recommenders for…

Information Retrieval · Computer Science 2019-12-18 Dietmar Jannach , Michael Jugovac

Search agents powered by large language models can autonomously decompose queries, retrieve information, and synthesize answers through multi-step reasoning. However, the rapid growth of training methods has outpaced controlled comparison:…

Computation and Language · Computer Science 2026-05-28 Yibo Zhao , Zichen Ding , Jiayi Wu , Zun Wang , Xiang Li

As digitalization and cloud technologies evolve, the web is becoming increasingly important in the modern society. Autonomous web agents based on large language models (LLMs) hold a great potential in work automation. It is therefore…

Artificial Intelligence · Computer Science 2025-10-09 Tianci Xue , Weijian Qi , Tianneng Shi , Chan Hee Song , Boyu Gou , Dawn Song , Huan Sun , Yu Su

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

Human-Computer Interaction · Computer Science 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones