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Reducing negative user experiences is essential for the success of recommendation platforms. Exposing users to inappropriate content could not only adversely affect users' psychological well-beings, but also potentially drive users away…

Information Retrieval · Computer Science 2025-02-18 Chenghui Yu , Peiyi Li , Haoze Wu , Yiri Wen , Bingfeng Deng , Hongyu Xiong

Recommender systems play a vital role in helping users discover content in streaming services, but their effectiveness depends on users understanding why items are recommended. In this study, explanations were based solely on item features…

Information Retrieval · Computer Science 2025-05-07 Juan Ahmad , Jonas Hellgren , Alan Said

Recommender Systems are algorithms that predict a user's preference for an item. Reciprocal Recommenders are a subset of recommender systems, where the items in question are people, and the objective is therefore to predict a bidirectional…

Information Retrieval · Computer Science 2021-08-27 James Neve , Ryan McConville

Recent literature on ranking systems (RS) has considered users' exposure when they are the object of the ranking. Although items are the object of reputation-based RS, users have a central role also in this class of algorithms. Indeed, when…

Information Retrieval · Computer Science 2021-04-13 Guilherme Ramos , Ludovico Boratto

In modern recommender systems, both users and items are associated with rich side information, which can help understand users and items. Such information is typically heterogeneous and can be roughly categorized into flat and hierarchical…

Information Retrieval · Computer Science 2019-07-23 Tianqiao Liu , Zhiwei Wang , Jiliang Tang , Songfan Yang , Gale Yan Huang , Zitao Liu

Information Retrieval evaluation has traditionally focused on defining principled ways of assessing the relevance of a ranked list of documents with respect to a query. Several methods extend this type of evaluation beyond relevance, making…

Information Retrieval · Computer Science 2022-12-02 Maria Maistro , Lucas Chaves Lima , Jakob Grue Simonsen , Christina Lioma

The spread of online reviews, ratings and opinions and its growing influence on people's behavior and decisions boosted the interest to extract meaningful information from this data deluge. Hence, crowdsourced ratings of products and…

Information Retrieval · Computer Science 2017-05-03 João Saúde , Guilherme Ramos , Carlos Caleiro , Soummya Kar

User opinions expressed in the form of ratings can influence an individual's view of an item. However, the true quality of an item is often obfuscated by user biases, and it is not obvious from the observed ratings the importance different…

Artificial Intelligence · Computer Science 2017-05-25 Lahari Poddar , Wynne Hsu , Mong Li Lee

In this paper we propose and develop a relatively simple and efficient approach for estimating unknown elements of a user-rating matrix in the context of a recommender system (RS). The critical theoretical property of the method is its…

Social and Information Networks · Computer Science 2019-06-04 Jeffrey Uhlmann

Conversations aimed at determining good recommendations are iterative in nature. People often express their preferences in terms of a critique of the current recommendation (e.g., "It doesn't look good for a date"), requiring some degree of…

Computation and Language · Computer Science 2021-09-17 Victor S. Bursztyn , Jennifer Healey , Nedim Lipka , Eunyee Koh , Doug Downey , Larry Birnbaum

Recommender systems apply data mining techniques and prediction algorithms to predict users' interest on information, products and services among the tremendous amount of available items. The vast growth of information on the Internet as…

Information Retrieval · Computer Science 2016-11-25 Dhoha Almazro , Ghadeer Shahatah , Lamia Albdulkarim , Mona Kherees , Romy Martinez , William Nzoukou

Assigning a positive or negative score to a word out of context (i.e. a word's prior polarity) is a challenging task for sentiment analysis. In the literature, various approaches based on SentiWordNet have been proposed. In this paper, we…

Computation and Language · Computer Science 2013-09-24 Marco Guerini , Lorenzo Gatti , Marco Turchi

In matching markets such as job posting and online dating platforms, the recommender system plays a critical role in the success of the platform. Unlike standard recommender systems that suggest items to users, reciprocal recommender…

Information Retrieval · Computer Science 2023-07-28 Yoji Tomita , Riku Togashi , Yuriko Hashizume , Naoto Ohsaka

Debiased recommendation has recently attracted increasing attention from both industry and academic communities. Traditional models mostly rely on the inverse propensity score (IPS), which can be hard to estimate and may suffer from the…

Information Retrieval · Computer Science 2022-01-19 Mengyue Yang , Guohao Cai , Furui Liu , Zhenhua Dong , Xiuqiang He , Jianye Hao , Jun Wang , Xu Chen

Conversational recommender systems (CRS) have shown great success in accurately capturing a user's current and detailed preference through the multi-round interaction cycle while effectively guiding users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

Consumers often heavily rely on online product reviews, analyzing both quantitative ratings and textual descriptions to assess product quality. However, existing research hasn't adequately addressed how to systematically encourage the…

Information Retrieval · Computer Science 2025-04-22 Ekta Gujral , Apurva Sinha , Lishi Ji , Bijayani Sanghamitra Mishra

This paper presents a simple unsupervised learning algorithm for classifying reviews as recommended (thumbs up) or not recommended (thumbs down). The classification of a review is predicted by the average semantic orientation of the phrases…

Machine Learning · Computer Science 2007-05-23 Peter D. Turney

Recommender systems utilize users' historical data to learn and predict their future interests, providing them with suggestions tailored to their tastes. Calibration ensures that the distribution of recommended item categories is consistent…

Information Retrieval · Computer Science 2022-08-23 Mohammadmehdi Naghiaei , Hossein A. Rahmani , Mohammad Aliannejadi , Nasim Sonboli

It is time-consuming to find the best product among many similar alternatives. Comparative sentences can help to contrast one item from others in a way that highlights important features of an item that stand out. Given reviews of one or…

Computation and Language · Computer Science 2023-07-25 Jessica Echterhoff , An Yan , Julian McAuley

Despite the potential impact of explanations on decision making, there is a lack of research on quantifying their effect on users' choices. This paper presents an experimental protocol for measuring the degree to which positively or…

Human-Computer Interaction · Computer Science 2023-03-17 Krisztian Balog , Filip Radlinski , Andrey Petrov