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Software architecture has been an active research field for nearly four decades, in which previous studies make significant progress such as creating methods and techniques and building tools to support software architecture practice.…

Software Engineering · Computer Science 2023-08-23 Zhiyuan Wan , Yun Zhang , Xin Xia , Yi Jiang , David Lo

Crowdsourced Software Engineering (CSE) offers outsourcing work to software practitioners by leveraging a global online workforce. However, these software practitioners struggle to identify suitable tasks due to the variety of options…

Software Engineering · Computer Science 2025-03-19 Shashiwadana Nirmani , Mojtaba Shahin , Hourieh Khalajzadeh , Xiao Liu

Effective customer support requires not only accurate problem solving but also structured and empathetic communication aligned with professional standards. However, existing dialogue datasets often lack strategic guidance, and real-world…

Computation and Language · Computer Science 2025-11-11 Jie Zhu , Huaixia Dou , Junhui Li , Lifan Guo , Feng Chen , Chi Zhang , Fang Kong

Software developers balance a variety of different tasks in a workweek, yet the allocation of time often differs from what they consider ideal. Identifying and addressing these deviations is crucial for organizations aiming to enhance the…

Software Engineering · Computer Science 2025-02-24 Sukrit Kumar , Drishti Goel , Thomas Zimmermann , Brian Houck , B. Ashok , Chetan Bansal

Understanding the practice of refactoring documentation is of paramount importance in academia and industry. Issue tracking systems are used by most software projects enabling developers, quality assurance, managers, and users to submit…

Software Engineering · Computer Science 2022-03-22 Eman Abdullah AlOmar , Anthony Peruma , Mohamed Wiem Mkaouer , Christian D. Newman , Ali Ouni

Tasks are a fundamental unit of work in the daily lives of people, who are increasingly using digital means to keep track of, organize, triage and act on them. These digital tools -- such as task management applications -- provide a unique…

Computation and Language · Computer Science 2021-11-16 Sujay Kumar Jauhar , Nirupama Chandrasekaran , Michael Gamon , Ryen W. White

Despite the long history of studying instant messaging usage, we know very little about how today's people participate in group chat channels and interact with others inside a real-world organization. In this short paper, we aim to update…

Human-Computer Interaction · Computer Science 2022-01-31 Dakuo Wang , Haoyu Wang , Mo Yu , Zahra Ashktorab , Ming Tan

Challenges related to development, deployment, and maintenance of reusable software for science are becoming a growing concern. Many scientists' research increasingly depends on the quality and availability of software upon which their…

Robust task-oriented spoken dialogue agents require exposure to the full diversity of how people interact through speech. Building spoken user simulators that address this requires large-scale spoken task-oriented dialogue (TOD) data…

Computation and Language · Computer Science 2026-03-18 Jonggeun Lee , Junseong Pyo , Jeongmin Park , Yohan Jo

Agents aspire to eliminate the need for task-specific prompt crafting through autonomous reason-act-observe loops. Still, they are commonly instructed to follow a task-specific plan for guidance, e.g., to resolve software issues following…

Software Engineering · Computer Science 2026-04-29 Shuyang Liu , Saman Dehghan , Jatin Ganhotra , Martin Hirzel , Reyhaneh Jabbarvand

As software in industry grows in size and complexity, so does the volume of engineering data that companies generate and use. Ideally, this data could be used for many purposes, including informing decisions on engineering priorities.…

Software Engineering · Computer Science 2026-04-01 Serkan Kirbas , Federica Sarro , David Williams

Collaboration is crucial in Software Engineering (SE), yet factors like gender bias can shape team dynamics and behaviours. This study examines an eight-week project involving 39 SE students across eight teams contributing to GitHub…

Software Engineering · Computer Science 2025-02-21 Rita Garcia , Christoph Treude

This paper presents an approach to the study of cognitive activities in collaborative software development. This approach has been developed by a multidisciplinary team made up of software engineers and cognitive psychologists. The basis of…

Human-Computer Interaction · Computer Science 2016-08-14 Pierre Robillard , Patrick D'Astous , Françoise Détienne , Willemien Visser

An issue tracker is a software tool used by organisations to interact with users and manage various aspects of the software development lifecycle. With the rise of agile methodologies, issue trackers have become popular in open and…

Software Engineering · Computer Science 2024-07-12 Lloyd Montgomery , Clara Lüders , Walid Maalej

Many real-world data science tasks involve complex web-based interactions: finding appropriate data available on the internet, synthesizing multimodal data from different locations, and producing summarized analyses. Existing web benchmarks…

Data science is an integrated workflow of technical, analytical, communication, and ethical skills, but current AI benchmarks focus mostly on constituent parts. We test whether AI models can generate end-to-end data science projects. To do…

Other Statistics · Statistics 2026-02-17 Evelyn Hughes , Rohan Alexander

Central banks around the world play a crucial role in maintaining economic stability. Deciphering policy implications in their communications is essential, especially as misinterpretations can disproportionately impact vulnerable…

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

With the emergence of collaborative robots (cobots), human-robot collaboration in industrial manufacturing is coming into focus. For a cobot to act autonomously and as an assistant, it must understand human actions during assembly. To…

Robotics · Computer Science 2023-04-18 Dustin Aganian , Benedict Stephan , Markus Eisenbach , Corinna Stretz , Horst-Michael Gross

Complexity is an important characteristic of any business process. The key assumption of much research in Business Process Management is that process complexity has a negative impact on process performance. So far, behavioral studies have…

Other Computer Science · Computer Science 2023-07-13 Maxim Vidgof , Bastian Wurm , Jan Mendling