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In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent…

Computation and Language · Computer Science 2017-09-20 Bing Liu , Ian Lane

Memory is fundamental to social interaction, enabling humans to recall meaningful past experiences and adapt their behavior accordingly based on the context. However, most current social robots and embodied agents rely on non-selective,…

Artificial Intelligence · Computer Science 2026-04-15 Hangyeol Kang , Slava Voloshynovskiy , Nadia Magnenat Thalmann

Neural dialog models have exhibited strong performance, however their end-to-end nature lacks a representation of the explicit structure of dialog. This results in a loss of generalizability, controllability and a data-hungry nature.…

Computation and Language · Computer Science 2019-07-24 Shikib Mehri , Tejas Srinivasan , Maxine Eskenazi

MultiWOZ 2.0 (Budzianowski et al., 2018) is a recently released multi-domain dialogue dataset spanning 7 distinct domains and containing over 10,000 dialogues. Though immensely useful and one of the largest resources of its kind to-date,…

Computation and Language · Computer Science 2019-12-05 Mihail Eric , Rahul Goel , Shachi Paul , Adarsh Kumar , Abhishek Sethi , Peter Ku , Anuj Kumar Goyal , Sanchit Agarwal , Shuyang Gao , Dilek Hakkani-Tur

Deep reinforcement learning algorithms have recently been used to train multiple interacting agents in a centralised manner whilst keeping their execution decentralised. When the agents can only acquire partial observations and are faced…

Machine Learning · Computer Science 2020-01-27 Emanuele Pesce , Giovanni Montana

Temporal reasoning over long, multi-session dialogues is a critical capability for conversational agents. However, existing works and our pilot study have shown that as dialogue histories grow in length and accumulate noise, current…

Decision Transformer-based decision-making agents have shown the ability to generalize across multiple tasks. However, their performance relies on massive data and computation. We argue that this inefficiency stems from the forgetting…

Machine Learning · Computer Science 2024-05-30 Jikun Kang , Romain Laroche , Xingdi Yuan , Adam Trischler , Xue Liu , Jie Fu

Implicit discourse relation recognition is a challenging task due to the absence of the necessary informative clue from explicit connectives. The prediction of relations requires a deep understanding of the semantic meanings of sentence…

Computation and Language · Computer Science 2019-08-30 Hongxiao Bai , Hai Zhao , Junhan Zhao

Reinforcement learning methods are increasingly used to optimise dialogue policies from experience. Most current techniques are model-free: they directly estimate the utility of various actions, without explicit model of the interaction…

Artificial Intelligence · Computer Science 2013-04-09 Pierre Lison

Developing language model-based dialogue agents requires effective data to train models that can follow specific task logic. However, most existing data simulation methods focus on increasing diversity in language, topics, or dialogue acts…

Computation and Language · Computer Science 2025-03-04 Wanyu Du , Song Feng , James Gung , Lijia Sun , Yi Zhang , Saab Mansour , Yanjun Qi

Large Language Models (LLMs) have shown remarkable reasoning capabilities in mathematical and scientific tasks. To enhance complex reasoning, multi-agent systems have been proposed to harness the collective intelligence of LLM agents.…

Artificial Intelligence · Computer Science 2025-10-22 Zhenyu Bi , Meng Lu , Yang Li , Swastik Roy , Weijie Guan , Morteza Ziyadi , Xuan Wang

Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang

Reinforcement learning has attracted great attention recently, especially policy gradient algorithms, which have been demonstrated on challenging decision making and control tasks. In this paper, we propose an active multi-step TD algorithm…

Machine Learning · Computer Science 2019-11-28 Gang Chen , Dingcheng Li , Ran Xu

The MultiWOZ 2.0 dataset has greatly stimulated the research of task-oriented dialogue systems. However, its state annotations contain substantial noise, which hinders a proper evaluation of model performance. To address this issue, massive…

Computation and Language · Computer Science 2022-07-12 Fanghua Ye , Jarana Manotumruksa , Emine Yilmaz

Continual learning is one of the key components of human learning and a necessary requirement of artificial intelligence. As dialogue can potentially span infinitely many topics and tasks, a task-oriented dialogue system must have the…

Computation and Language · Computer Science 2022-10-11 Christian Geishauser , Carel van Niekerk , Nurul Lubis , Michael Heck , Hsien-Chin Lin , Shutong Feng , Milica Gašić

Dialogue systems require a great deal of different but complementary expertise to assist, inform, and entertain humans. For example, different domains (e.g., restaurant reservation, train ticket booking) of goal-oriented dialogue systems…

Computation and Language · Computer Science 2020-03-05 Andrea Madotto , Zhaojiang Lin , Chien-Sheng Wu , Jamin Shin , Pascale Fung

Large language model (LLM)-based agents are increasingly employed to interact with external environments (e.g., games, APIs, world models) to solve user-provided tasks. However, current frameworks often lack the ability to collaborate…

Computation and Language · Computer Science 2025-04-22 Vardhan Dongre , Xiaocheng Yang , Emre Can Acikgoz , Suvodip Dey , Gokhan Tur , Dilek Hakkani-Tür

Multi-role dialogue understanding comprises a wide range of diverse tasks such as question answering, act classification, dialogue summarization etc. While dialogue corpora are abundantly available, labeled data, for specific learning…

Computation and Language · Computer Science 2020-03-12 Tianyi Wang , Yating Zhang , Xiaozhong Liu , Changlong Sun , Qiong Zhang

Much recent progress in task-oriented dialogue (ToD) systems has been driven by available annotation data across multiple domains for training. Over the last few years, there has been a move towards data curation for multilingual ToD…

Computation and Language · Computer Science 2022-04-04 Bosheng Ding , Junjie Hu , Lidong Bing , Sharifah Mahani Aljunied , Shafiq Joty , Luo Si , Chunyan Miao

The design of dialogue flows is a critical but time-consuming task when developing task-oriented dialogue (TOD) systems. We propose an approach for the unsupervised discovery of flows from dialogue history, thus making the process…

Computation and Language · Computer Science 2024-05-03 Patrícia Ferreira , Daniel Martins , Ana Alves , Catarina Silva , Hugo Gonçalo Oliveira