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The growing popularity of language models has sparked interest in conversational recommender systems (CRS) within both industry and research circles. However, concerns regarding biases in these systems have emerged. While individual…

Information Retrieval · Computer Science 2023-09-07 Armin Moradi , Golnoosh Farnadi

E-commerce pre-sales dialogue aims to understand and elicit user needs and preferences for the items they are seeking so as to provide appropriate recommendations. Conversational recommender systems (CRSs) learn user representation and…

Computation and Language · Computer Science 2024-10-21 Yuanxing Liu , Wei-Nan Zhang , Yifan Chen , Yuchi Zhang , Haopeng Bai , Fan Feng , Hengbin Cui , Yongbin Li , Wanxiang Che

In this paper, we present the first multilingual FAQ dataset publicly available. We collected around 6M FAQ pairs from the web, in 21 different languages. Although this is significantly larger than existing FAQ retrieval datasets, it comes…

Computation and Language · Computer Science 2021-10-06 Maxime De Bruyn , Ehsan Lotfi , Jeska Buhmann , Walter Daelemans

Conversational recommendation system (CRS) is able to obtain fine-grained and dynamic user preferences based on interactive dialogue. Previous CRS assumes that the user has a clear target item. However, for many users who resort to CRS,…

Information Retrieval · Computer Science 2022-02-08 Yiming Zhang , Lingfei Wu , Qi Shen , Yitong Pang , Zhihua Wei , Fangli Xu , Bo Long , Jian Pei

The paradigm of retrieval-augmented generated (RAG) helps mitigate hallucinations of large language models (LLMs). However, RAG also introduces biases contained within the retrieved documents. These biases can be amplified in scenarios…

Computation and Language · Computer Science 2025-06-24 Bryan Li , Fiona Luo , Samar Haider , Adwait Agashe , Tammy Li , Runqi Liu , Muqing Miao , Shriya Ramakrishnan , Yuan Yuan , Chris Callison-Burch

Multilingual pre-trained models could leverage the training data from a rich source language (such as English) to improve performance on low resource languages. However, the transfer quality for multilingual Machine Reading Comprehension…

Computation and Language · Computer Science 2020-05-11 Fei Yuan , Linjun Shou , Xuanyu Bai , Ming Gong , Yaobo Liang , Nan Duan , Yan Fu , Daxin Jiang

Language models (LMs) have become pivotal in the realm of technological advancements. While their capabilities are vast and transformative, they often include societal biases encoded in the human-produced datasets used for their training.…

Computation and Language · Computer Science 2024-01-30 Iñigo Parra

A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an…

A challenge in creating a dataset for machine reading comprehension (MRC) is to collect questions that require a sophisticated understanding of language to answer beyond using superficial cues. In this work, we investigate what makes…

Computation and Language · Computer Science 2018-08-29 Saku Sugawara , Kentaro Inui , Satoshi Sekine , Akiko Aizawa

Recommender systems (RSs) have become an inseparable part of our everyday lives. They help us find our favorite items to purchase, our friends on social networks, and our favorite movies to watch. Traditionally, the recommendation problem…

Information Retrieval · Computer Science 2022-06-09 M. Mehdi Afsar , Trafford Crump , Behrouz Far

Cross-lingual summarization (CLS) aims to generate a summary for the source text in a different target language. Currently, instruction-tuned large language models (LLMs) excel at various English tasks. However, unlike languages such as…

Computation and Language · Computer Science 2025-03-26 Zhecheng Li , Yiwei Wang , Bryan Hooi , Yujun Cai , Naifan Cheung , Nanyun Peng , Kai-wei Chang

We propose EXAMS -- a new benchmark dataset for cross-lingual and multilingual question answering for high school examinations. We collected more than 24,000 high-quality high school exam questions in 16 languages, covering 8 language…

Computation and Language · Computer Science 2020-11-09 Momchil Hardalov , Todor Mihaylov , Dimitrina Zlatkova , Yoan Dinkov , Ivan Koychev , Preslav Nakov

Evaluating text generation capabilities of large language models (LLMs) is challenging, particularly for low-resource languages where methods for direct assessment are scarce. We propose MUG-Eval, a novel framework that evaluates LLMs'…

Computation and Language · Computer Science 2025-11-11 Seyoung Song , Seogyeong Jeong , Eunsu Kim , Jiho Jin , Dongkwan Kim , Jay Shin , Alice Oh

Conventional recommendation systems (RSs) are typically optimized to enhance performance metrics uniformly across all training samples, inadvertently overlooking the needs of diverse user populations. The performance disparity among various…

Information Retrieval · Computer Science 2025-10-21 Kirandeep Kaur , Vinayak Gupta , Manya Chadha , Chirag Shah

A range of studies have concluded that neural word prediction models can distinguish grammatical from ungrammatical sentences with high accuracy. However, these studies are based primarily on monolingual evidence from English. To…

Computation and Language · Computer Science 2020-05-22 Aaron Mueller , Garrett Nicolai , Panayiota Petrou-Zeniou , Natalia Talmina , Tal Linzen

We introduce the Universal Speech Model (USM), a single large model that performs automatic speech recognition (ASR) across 100+ languages. This is achieved by pre-training the encoder of the model on a large unlabeled multilingual dataset…

Large Language Models (LLMs) have been integrated into recommendation systems to enhance user behavior comprehension. The Retrieval Augmented Generation (RAG) technique is further incorporated into these systems to retrieve more relevant…

Information Retrieval · Computer Science 2025-02-12 Jian Xu , Sichun Luo , Xiangyu Chen , Haoming Huang , Hanxu Hou , Linqi Song

We present Mr. TyDi, a multi-lingual benchmark dataset for mono-lingual retrieval in eleven typologically diverse languages, designed to evaluate ranking with learned dense representations. The goal of this resource is to spur research in…

Computation and Language · Computer Science 2021-11-09 Xinyu Zhang , Xueguang Ma , Peng Shi , Jimmy Lin

Conventional recommendation systems (RSs) are typically optimized to enhance performance metrics uniformly across all training samples. This makes it hard for data-driven RSs to cater to a diverse set of users due to the varying properties…

Information Retrieval · Computer Science 2024-05-03 Kirandeep Kaur , Chirag Shah

Recent advances in Large Language Models (LLMs) have demonstrated significant potential in the field of Recommendation Systems (RSs). Most existing studies have focused on converting user behavior logs into textual prompts and leveraging…

Information Retrieval · Computer Science 2025-01-14 Yuyang Ye , Zhi Zheng , Yishan Shen , Tianshu Wang , Hengruo Zhang , Peijun Zhu , Runlong Yu , Kai Zhang , Hui Xiong