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Related papers: Towards Quantifiable Dialogue Coherence Evaluation

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Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on…

Computation and Language · Computer Science 2025-10-07 Chengqian Ma , Wei Tao , Yiwen Guo

The growing number of generative AI-based dialogue systems has made their evaluation a crucial challenge. This paper presents our contribution to this important problem through the Dialogue System Technology Challenge (DSTC-12, Track 1),…

Is it possible to build a general and automatic natural language generation (NLG) evaluation metric? Existing learned metrics either perform unsatisfactorily or are restricted to tasks where large human rating data is already available. We…

Computation and Language · Computer Science 2022-10-27 Wenda Xu , Yilin Tuan , Yujie Lu , Michael Saxon , Lei Li , William Yang Wang

Research on dialogue constructiveness assessment focuses on (i) analysing conversational factors that influence individuals to take specific actions, win debates, change their perspectives or broaden their open-mindedness and (ii)…

Computation and Language · Computer Science 2024-10-03 Lexin Zhou , Youmna Farag , Andreas Vlachos

An important aspect of developing dialogue systems is how to evaluate and compare the performance of different systems. Existing automatic evaluation metrics are based on turn-level quality evaluation and use average scores for system-level…

Computation and Language · Computer Science 2021-05-28 Jiannan Xiang , Yahui Liu , Deng Cai , Huayang Li , Defu Lian , Lemao Liu

Despite the recent success of automatic metrics for assessing translation quality, their application in evaluating the quality of machine-translated chats has been limited. Unlike more structured texts like news, chat conversations are…

Computation and Language · Computer Science 2024-03-14 Sweta Agrawal , Amin Farajian , Patrick Fernandes , Ricardo Rei , André F. T. Martins

While modern dialogue systems heavily rely on large language models (LLMs), their implementation often goes beyond pure LLM interaction. Developers integrate multiple LLMs, external tools, and databases. Therefore, assessment of the…

Artificial Intelligence · Computer Science 2025-07-23 Roman Mayr , Michel Schimpf , Thomas Bohné

Conversations transform individual knowledge into collective insight, enabling collaborators to solve problems more accurately than they could alone. Whether dialogues among large language models (LLMs) can replicate the synergistic gains…

Human-Computer Interaction · Computer Science 2025-10-10 Tom Sheffer , Alon Miron , Asael Sklar , Yaniv Dover , Ariel Goldstein

Long-term memory is important for chatbots and dialogue systems (DS) to create consistent and human-like conversations, evidenced by numerous developed memory-augmented DS (MADS). To evaluate the effectiveness of such MADS, existing…

Computation and Language · Computer Science 2024-10-24 Junqing He , Liang Zhu , Rui Wang , Xi Wang , Reza Haffari , Jiaxing Zhang

Quality and diversity are two critical metrics for the training data of large language models (LLMs), positively impacting performance. Existing studies often optimize these metrics separately, typically by first applying quality filtering…

Computation and Language · Computer Science 2025-04-29 Fengze Liu , Weidong Zhou , Binbin Liu , Zhimiao Yu , Yifan Zhang , Haobin Lin , Yifeng Yu , Bingni Zhang , Xiaohuan Zhou , Taifeng Wang , Yong Cao

Large language models (LLMs) have shown tremendous success in following user instructions and generating helpful responses. Nevertheless, their robustness is still far from optimal, as they may generate significantly inconsistent responses…

Computation and Language · Computer Science 2024-03-25 Yukun Zhao , Lingyong Yan , Weiwei Sun , Guoliang Xing , Shuaiqiang Wang , Chong Meng , Zhicong Cheng , Zhaochun Ren , Dawei Yin

In this position paper, we argue that human evaluation of generative large language models (LLMs) should be a multidisciplinary undertaking that draws upon insights from disciplines such as user experience research and human behavioral…

Computation and Language · Computer Science 2024-10-08 Aparna Elangovan , Ling Liu , Lei Xu , Sravan Bodapati , Dan Roth

This paper presents a novel evaluation approach to text-based speaker diarization (SD), tackling the limitations of traditional metrics that do not account for any contextual information in text. Two new metrics are proposed, Text-based…

Computation and Language · Computer Science 2023-09-15 Chen Gong , Peilin Wu , Jinho D. Choi

This paper introduces a novel Self-supervised Fine-grained Dialogue Evaluation framework (SelF-Eval). The core idea is to model the correlation between turn quality and the entire dialogue quality. We first propose a novel automatic data…

Computation and Language · Computer Science 2022-09-19 Longxuan Ma , Ziyu Zhuang , Weinan Zhang , Mingda Li , Ting Liu

Multimodal Dialogue Summarization (MDS) is a critical task with wide-ranging applications. To support the development of effective MDS models, robust automatic evaluation methods are essential for reducing both cost and human effort.…

Computation and Language · Computer Science 2025-10-03 Yinhong Liu , Jianfeng He , Hang Su , Ruixue Lian , Yi Nian , Jake Vincent , Srikanth Vishnubhotla , Robinson Piramuthu , Saab Mansour

LLM alignment has progressed in single-agent settings through paradigms such as RL with human feedback (RLHF), while recent work explores scalable alternatives such as RL with AI feedback (RLAIF) and dynamic alignment objectives. However,…

Computation and Language · Computer Science 2026-04-10 Panatchakorn Anantaprayoon , Nataliia Babina , Nima Asgharbeygi , Jad Tarifi

Quantification has been proven to be a particularly difficult linguistic phenomenon for (Multimodal) Large Language Models (MLLMs). However, given that quantification interfaces with the logic, pragmatic, and numerical domains, the exact…

Computation and Language · Computer Science 2026-03-26 Raquel Montero , Natalia Moskvina , Paolo Morosi , Tamara Serrano , Elena Pagliarini , Evelina Leivada

During the past few decades, cognitive diagnostics modeling has attracted increasing attention in computational education communities, which is capable of quantifying the learning status and knowledge mastery levels of students. Indeed, the…

Computers and Society · Computer Science 2024-01-22 Yunfei Zhang , Chuan Qin , Dazhong Shen , Haiping Ma , Le Zhang , Xingyi Zhang , Hengshu Zhu

Recent studies have used both automatic metrics and human evaluations to assess the simplification abilities of LLMs. However, the suitability of existing evaluation methodologies for LLMs remains in question. First, the suitability of…

Computation and Language · Computer Science 2025-07-15 Xuanxin Wu , Yuki Arase

The explosion of visual content available online underscores the requirement for an accurate machine assessor to robustly evaluate scores across diverse types of visual contents. While recent studies have demonstrated the exceptional…

Computer Vision and Pattern Recognition · Computer Science 2023-12-29 Haoning Wu , Zicheng Zhang , Weixia Zhang , Chaofeng Chen , Liang Liao , Chunyi Li , Yixuan Gao , Annan Wang , Erli Zhang , Wenxiu Sun , Qiong Yan , Xiongkuo Min , Guangtao Zhai , Weisi Lin
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