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Effective workplace communication is essential for managerial success, yet many managers lack access to tailored and sustained training. Although AI-assisted communication systems may offer scalable training solutions, little is known about…

Human-Computer Interaction · Computer Science 2025-05-22 Lance T. Wilhelm , Xiaohan Ding , Kirk McInnis Knutsen , Buse Carik , Eugenia H. Rho

The increase in the prevalence of mental health problems has coincided with a growing popularity of health related social networking sites. Regardless of their therapeutic potential, On-line Support Groups (OSGs) can also have negative…

Human-Computer Interaction · Computer Science 2019-11-05 Giuliano Tortoreto , Evgeny A. Stepanov , Alessandra Cervone , Mateusz Dubiel , Giuseppe Riccardi

Social Anxiety Disorder (SAD) is a common yet underestimated mental health disorder. While non-native English speaker (NNES) students face public speaking, they are more likely to suffer some public speaking anxiety (PSA) due to linguistic…

Human-Computer Interaction · Computer Science 2024-09-23 Siyi Zhang , Ayesha Khalid

Employee well-being is a critical concern in the contemporary workplace, as highlighted by the American Psychological Association's 2021 report, indicating that 71% of employees experience stress or tension. This stress contributes…

Computation and Language · Computer Science 2024-02-05 David W. Vinson , Mihael Arcan , David-Paul Niland , Fionn Delahunty

Non-native speakers (NNSs) often face speaking challenges in real-time multilingual communication, such as struggling to articulate their thoughts. To address this issue, we developed an AI-based speaking assistant (AISA) that provides…

Human-Computer Interaction · Computer Science 2025-05-06 Peinuan Qin , Zicheng Zhu , Naomi Yamashita , Yitian Yang , Keita Suga , Yi-Chieh Lee

Good mental health enables individuals to cope with the normal stresses of life. In Germany, approximately one-quarter of the adult population is affected by mental illnesses. Teletherapy and digital health applications are available to…

Human-Computer Interaction · Computer Science 2025-02-04 Christina Lukas

We investigate users' perspectives on an online reflective question activity (RQA) that prompts people to externalize their underlying emotions on a troubling situation. Inspired by principles of cognitive behavioral therapy, our 15-minute…

Human-Computer Interaction · Computer Science 2021-12-22 Ananya Bhattacharjee , Pan Chen , Linjia Zhou , Abhijoy Mandal , Jai Aggarwal , Katie O'Leary , Anne Hsu , Alex Mariakakis , Joseph Jay Williams

Intelligent conversational assistants, such as Apple's Siri, Microsoft's Cortana, and Amazon's Echo, have quickly become a part of our digital life. However, these assistants have major limitations, which prevents users from conversing with…

Human-Computer Interaction · Computer Science 2017-08-11 Ting-Hao Kenneth Huang , Walter S. Lasecki , Amos Azaria , Jeffrey P. Bigham

We investigate the impact of a novel method called "virtual mirroring" to promote employee self-reflection and impact customer satisfaction. The method is based on measuring communication patterns, through social network and semantic…

Social and Information Networks · Computer Science 2021-05-21 P. Gloor , A. Fronzetti Colladon , G. Giacomelli , T. Saran , F. Grippa

Current research in dialogue systems is focused on conversational assistants working on short conversations in either task-oriented or open domain settings. In this paper, we focus on improving task-based conversational assistants online,…

Computation and Language · Computer Science 2021-10-06 Ruijie Zhou , Soham Deshmukh , Jeremiah Greer , Charles Lee

Loneliness is a growing health concern as it can lead to depression and other associated mental health problems for people who experience feelings of loneliness over prolonged periods of time. Utilizing passive sensing methods that use…

Human-Computer Interaction · Computer Science 2024-02-09 Malik Muhammad Qirtas , Evi Zafeiridi , Eleanor Bantry White , Dirk Pesch

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

This paper presents "Emotion Talk," a system designed to provide continuous emotional support through audio messages for psychological assistance. The primary objective is to offer consistent support to patients outside traditional therapy…

Online Social Networking may be a way to support health professionals' need for continuous learning through interaction with peers and experts. Understanding and evaluating such learning is important but difficult, and Social Network…

Social and Information Networks · Computer Science 2016-04-12 Xin Li , Kathleen Gray , Karin Verspoor , Stephen Barnett

The COVID-19 pandemic has had a significant impact on society, both because of the serious health effects of COVID-19 and because of public health measures implemented to slow its spread. Many of these difficulties are fundamentally…

Computation and Language · Computer Science 2021-09-07 Qingyu Chen , Robert Leaman , Alexis Allot , Ling Luo , Chih-Hsuan Wei , Shankai Yan , Zhiyong Lu

With increasing physicians' workload and patients' needs for care, there is a need for technology that facilitates physicians work and performs continues follow-up with patients. Existing approaches focus merely on improving patient's…

Artificial Intelligence · Computer Science 2019-04-26 Ahmed Fadhil

We introduce Jo, a mobile application that attempts to improve user's well-being. Jo is a journaling application--users log their important moments via short texts and optionally an attached photo. Unlike a static journal, Jo analyzes these…

MOOC participants often feel isolated and disconnected from their peers. Navigating meaningful peer interactions, generating a sense of belonging, and achieving social presence are all major challenges for MOOC platforms. MOOC users often…

Human-Computer Interaction · Computer Science 2021-07-16 Dilrukshi Gamage , Mark E Whiting

Health coaching helps patients achieve personalized and lifestyle-related goals, effectively managing chronic conditions and alleviating mental health issues. It is particularly beneficial, however cost-prohibitive, for low-socioeconomic…

Computation and Language · Computer Science 2024-04-17 Yue Zhou , Barbara Di Eugenio , Brian Ziebart , Lisa Sharp , Bing Liu , Nikolaos Agadakos

Social isolation is one of the negative consequences of a pandemic like COVID-19. Social isolation and loneliness are not only experienced by older adults, but also by younger people who live alone and cannot communicate with others or get…

Computers and Society · Computer Science 2021-10-22 Moojan Ghafurian , Colin Ellard , Kerstin Dautenhahn
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