Related papers: User Experience Design for E-Voting: How mental mo…
Large language model (LLM)-based computer use agents execute user commands by interacting with available UI elements, but little is known about how users want to interact with these agents or what design factors matter for their user…
Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…
The purpose of this study is to identify the characteristics of Agile development processes that impact user satisfaction. We used user reviews of OSS smartphone apps and various data from version control systems to examine the…
Interface design can directly influence trustworthiness of a software. Thereby, it affects users' intention to use a tool. Previous research on user trust has not comprehensively addressed user interface design, though. We lack an…
Context: The usability software quality attribute aims to improve system user performance. In a previous study, we found evidence of the impact of a set of usability characteristics from the viewpoint of users in terms of efficiency,…
User Experience (UX) evaluation methods that are commonly used with hearing users may not be functional or effective for Deaf users. This is because these methods are primarily designed for users with hearing abilities, which can create…
Expressive writing is an established approach for stress management. Recently, information technologies, such as smartphones, have also been explored for expressive writing. Although mobile interfaces have the potential to support various…
Estimating the overall user experience (UX) on a device is a common challenge faced by manufacturers. Today, device makers primarily rely on microbenchmark scores, such as Geekbench, that stress test specific hardware components, such as…
The growing adoption of generative AI (GenAI) is reshaping how user experience (UX) research teams conduct qualitative research in software development, creating opportunities to streamline the production of qualitative insights. This paper…
Like many desktop operating systems in the 1990s, Android is now in the process of including support for multi-user scenarios. Because these scenarios introduce new threats to the system, we should have an understanding of how well the…
This paper presents a game based on storytelling, in which the players are faced with ethical dilemmas related to software engineering specific issues. The players' choices have consequences on how the story unfolds and could lead to…
Employee voice and workplace democracy have a positive impact on employee wellbeing and the performance of organizations. In this paper, we conducted interviews with employees to identify facilitators and inhibitors for the voice within the…
Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…
Virtual environments (VEs) are making their way into various sectors of life to enhance and support human activity, including learning. VEs have been used in various contexts for training, and in many cases they are designed to model or…
There is much discussion and debate about how to improve the security and privacy of mobile communication systems, both voice and data. Most proposals attempt to provide incremental improvements to systems that are deployed today. Indeed,…
When using security questions most users still trade-off security for the convenience of memorability. This happens because most users find strong answers to security questions difficult to remember. Previous research in security education…
Deception detection is an important task that has been a hot research topic due to its potential applications. It can be applied in many areas, from national security (e.g., airport security, jurisprudence, and law enforcement) to real-life…
Providing an equitable and inclusive user experience (UX) for people with disabilities (PWD) is a central goal of accessible design. In the specific case of Deaf users, whose hearing impairments impact language development and…
Digital democracy and new forms for direct digital participation in policy making gain unprecedented momentum. This is particularly the case for preferential voting methods and decision-support systems designed to promote fairer, more…
We designed and performed a participatory sensing initiative to explore the reliability and effectiveness of a distributed network of citizen-operated smartphones in evaluating the impact of environmental noise in residential areas. We…