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Traditional dialogue state tracking approaches heavily rely on extensive training data and handcrafted features, limiting their scalability and adaptability to new domains. In this paper, we propose a novel method that leverages inference…

Computation and Language · Computer Science 2024-09-11 Jihyun Lee , Gary Geunbae Lee

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

Computation and Language · Computer Science 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat

The design of dialogue flows is a critical but time-consuming task when developing task-oriented dialogue (TOD) systems. We propose an approach for the unsupervised discovery of flows from dialogue history, thus making the process…

Computation and Language · Computer Science 2024-05-03 Patrícia Ferreira , Daniel Martins , Ana Alves , Catarina Silva , Hugo Gonçalo Oliveira

Recent advancements in Large Language Models (LLMs) have been reshaping Natural Language Processing (NLP) task in several domains. Their use in the field of Human Resources (HR) has still room for expansions and could be beneficial for…

Computation and Language · Computer Science 2024-02-05 Weijie Xu , Zicheng Huang , Wenxiang Hu , Xi Fang , Rajesh Kumar Cherukuri , Naumaan Nayyar , Lorenzo Malandri , Srinivasan H. Sengamedu

The MultiWOZ 2.0 dataset has greatly stimulated the research of task-oriented dialogue systems. However, its state annotations contain substantial noise, which hinders a proper evaluation of model performance. To address this issue, massive…

Computation and Language · Computer Science 2022-07-12 Fanghua Ye , Jarana Manotumruksa , Emine Yilmaz

Task-oriented dialogue systems have garnered significant attention due to their conversational ability to accomplish goals, such as booking airline tickets for users. Traditionally, task-oriented dialogue systems are conceptualized as…

Computation and Language · Computer Science 2025-11-18 Pu-Hai Yang , Heyan Huang , Heng-Da Xu , Fanshu Sun , Xian-Ling Mao , Chaoxu Mu

Existing dialogue state tracking (DST) models require plenty of labeled data. However, collecting high-quality labels is costly, especially when the number of domains increases. In this paper, we address a practical DST problem that is…

Computation and Language · Computer Science 2020-10-28 Chien-Sheng Wu , Steven Hoi , Caiming Xiong

Annotating task-oriented dialogues is notorious for the expensive and difficult data collection process. Few-shot dialogue state tracking (DST) is a realistic solution to this problem. In this paper, we hypothesize that dialogue summaries…

Computation and Language · Computer Science 2022-03-04 Jamin Shin , Hangyeol Yu , Hyeongdon Moon , Andrea Madotto , Juneyoung Park

Generating spoken dialogue is inherently more complex than monologue text-to-speech (TTS), as it demands both realistic turn-taking and the maintenance of distinct speaker timbres. While existing autoregressive (AR) models have made…

Audio and Speech Processing · Electrical Eng. & Systems 2026-04-15 Han Zhu , Wei Kang , Liyong Guo , Zengwei Yao , Fangjun Kuang , Weiji Zhuang , Zhaoqing Li , Zhifeng Han , Dong Zhang , Xin Zhang , Xingchen Song , Lingxuan Ye , Long Lin , Daniel Povey

Task-oriented dialogue systems aim to help users achieve their goals in specific domains. Recent neural dialogue systems use the entire dialogue history for abundant contextual information accumulated over multiple conversational turns.…

Computation and Language · Computer Science 2021-03-12 Hyunmin Jeon , Gary Geunbae Lee

The adoption of pre-trained language models in task-oriented dialogue systems has resulted in significant enhancements of their text generation abilities. However, these architectures are slow to use because of the large number of trainable…

Computation and Language · Computer Science 2023-02-14 Radostin Cholakov , Todor Kolev

Recent efforts in Dialogue State Tracking (DST) for task-oriented dialogues have progressed toward open-vocabulary or generation-based approaches where the models can generate slot value candidates from the dialogue history itself. These…

Computation and Language · Computer Science 2020-02-25 Hung Le , Richard Socher , Steven C. H. Hoi

In this paper, a novel approach is proposed to automatically construct parallel discourse corpus for dialogue machine translation. Firstly, the parallel subtitle data and its corresponding monolingual movie script data are crawled and…

Computation and Language · Computer Science 2016-05-24 Longyue Wang , Xiaojun Zhang , Zhaopeng Tu , Andy Way , Qun Liu

Dialogue state tracking is a key part of a task-oriented dialogue system, which estimates the user's goal at each turn of the dialogue. In this paper, we propose the Point-Or-Generate Dialogue State Tracker (POGD). POGD solves the dialogue…

Computation and Language · Computer Science 2020-08-11 Song Xiaohui , Hu Songlin

We demonstrate substantial performance gains in zero-shot dialogue state tracking (DST) by enhancing training data diversity through synthetic data generation. Existing DST datasets are severely limited in the number of application domains…

Computation and Language · Computer Science 2024-06-14 James D. Finch , Jinho D. Choi

We describe an approach to task-oriented dialogue in which dialogue state is represented as a dataflow graph. A dialogue agent maps each user utterance to a program that extends this graph. Programs include metacomputation operators for…

Zero-shot cross-domain dialogue state tracking (DST) enables us to handle task-oriented dialogue in unseen domains without the expense of collecting in-domain data. In this paper, we propose a slot description enhanced generative approach…

Computation and Language · Computer Science 2021-05-11 Zhaojiang Lin , Bing Liu , Seungwhan Moon , Paul Crook , Zhenpeng Zhou , Zhiguang Wang , Zhou Yu , Andrea Madotto , Eunjoon Cho , Rajen Subba

Despite the surging demands for multilingual task-oriented dialog systems (e.g., Alexa, Google Home), there has been less research done in multilingual or cross-lingual scenarios. Hence, we propose a zero-shot adaptation of task-oriented…

Computation and Language · Computer Science 2019-11-12 Zihan Liu , Jamin Shin , Yan Xu , Genta Indra Winata , Peng Xu , Andrea Madotto , Pascale Fung

Task-oriented dialog systems have witnessed substantial progress due to conversational pre-training techniques. Yet, two significant challenges persist. First, most systems primarily utilize the latest turn's state label for the generator.…

Computation and Language · Computer Science 2024-01-30 Longxiang Liu , Xiuxing Li , Yang Feng

Traditional end-to-end task-oriented dialogue systems have been built with a modularized design. However, such design often causes misalignment between the agent response and external knowledge, due to inadequate representation of…

Computation and Language · Computer Science 2023-05-24 Qingyang Wu , Deema Alnuhait , Derek Chen , Zhou Yu