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Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Multi-turn dialogue is the predominant form of interaction with large language models (LLMs). While LLM routing is effective in single-turn settings, existing methods fail to maximize cumulative performance in multi-turn dialogue due to…

Computation and Language · Computer Science 2026-04-15 Jiarui Zhang , Xiangyu Liu , Yong Hu , Chaoyue Niu , Hang Zeng , Shaojie Tang , Fan Wu , Guihai Chen

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

Computation and Language · Computer Science 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

We introduce a pipeline that leverages Large Language Models (LLMs) to transform single-turn psychotherapy counseling sessions into multi-turn interactions. While AI-supported online counseling services for individuals with mental disorders…

Computation and Language · Computer Science 2024-06-14 Jun-Woo Kim , Ji-Eun Han , Jun-Seok Koh , Hyeon-Tae Seo , Du-Seong Chang

From the earliest experiments in the 20th century to the utilization of large language models and transformers, dialogue systems research has continued to evolve, playing crucial roles in numerous fields. This paper offers a comprehensive…

Computation and Language · Computer Science 2023-05-29 William Tholke

Prior research has shown that typical fact-checking models for stand-alone claims struggle with claims made in dialogues. As a solution, fine-tuning these models on labelled dialogue data has been proposed. However, creating separate models…

Computation and Language · Computer Science 2023-11-15 Eric Chamoun , Marzieh Saeidi , Andreas Vlachos

Effective clinical history taking is a foundational yet underexplored component of clinical reasoning. While large language models (LLMs) have shown promise on static benchmarks, they often fall short in dynamic, multi-turn diagnostic…

Computation and Language · Computer Science 2026-01-30 Yang Zhou , Zhenting Sheng , Mingrui Tan , Yuting Song , Jun Zhou , Yu Heng Kwan , Lian Leng Low , Yang Bai , Yong Liu

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng

Users interacting with Large Language Models (LLMs) in a multi-turn conversation routinely refine their requests or pivot to new topics. LLMs, however, often miss these topic shifts and carry over irrelevant context from previous turns,…

Computation and Language · Computer Science 2026-05-12 Aditya Sinha , Harald Steck , Vito Ostuni , Matteo Rinaldi

Recent open-domain dialogue models have brought numerous breakthroughs. However, building a chat system is not scalable since it often requires a considerable volume of human-human dialogue data, especially when enforcing features such as…

Computation and Language · Computer Science 2022-05-03 Sanghwan Bae , Donghyun Kwak , Sungdong Kim , Donghoon Ham , Soyoung Kang , Sang-Woo Lee , Woomyoung Park

Recent advances in open-domain dialogue systems rely on the success of neural models that are trained on large-scale data. However, collecting large-scale dialogue data is usually time-consuming and labor-intensive. To address this data…

Computation and Language · Computer Science 2020-11-11 Rongsheng Zhang , Yinhe Zheng , Jianzhi Shao , Xiaoxi Mao , Yadong Xi , Minlie Huang

Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…

Computation and Language · Computer Science 2021-10-12 Po-Nien Kung , Chung-Cheng Chang , Tse-Hsuan Yang , Hsin-Kai Hsu , Yu-Jia Liou , Yun-Nung Chen

Building automatic technical support system is an important yet challenge task. Conceptually, to answer a user question on a technical forum, a human expert has to first retrieve relevant documents, and then read them carefully to identify…

Computation and Language · Computer Science 2021-05-19 Wenhao Yu , Lingfei Wu , Yu Deng , Qingkai Zeng , Ruchi Mahindru , Sinem Guven , Meng Jiang

Conversational diagnosis requires multi-turn history-taking, where an agent asks clarifying questions to refine differential diagnoses under incomplete information. Existing approaches often rely on the parametric knowledge of a model or…

Artificial Intelligence · Computer Science 2026-02-04 Jeongmoon Won , Seungwon Kook , Yohan Jo

The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do not follow a particular plan or pursue a particular fixed…

Computation and Language · Computer Science 2019-08-14 Kevin K. Bowden , Shereen Oraby , Jiaqi Wu , Amita Misra , Marilyn Walker

This paper describes a new spoken dialog portal that connects systems produced by the spoken dialog academic research community and gives them access to real users. We introduce a distributed, multi-modal, multi-agent prototype dialog…

Artificial Intelligence · Computer Science 2016-06-13 Tiancheng Zhao , Kyusong Lee , Maxine Eskenazi

Mental health has attracted substantial attention in recent years and LLM can be an effective technology for alleviating this problem owing to its capability in text understanding and dialogue. However, existing research in this domain…

Computation and Language · Computer Science 2024-12-09 Jinpeng Hu , Tengteng Dong , Luo Gang , Hui Ma , Peng Zou , Xiao Sun , Dan Guo , Xun Yang , Meng Wang

Open-domain conversation models have become good at generating natural-sounding dialogue, using very large architectures with billions of trainable parameters. The vast training data required to train these architectures aggregates many…

Computation and Language · Computer Science 2020-09-24 Eric Michael Smith , Diana Gonzalez-Rico , Emily Dinan , Y-Lan Boureau

Diagnosing student problem behaviors requires teachers to synthesize multifaceted information, identify behavioral categories, and plan intervention strategies. Although fine-tuned large language models (LLMs) can support this process…

Computation and Language · Computer Science 2026-04-27 Zhilin Fan , Deliang Wang , Penghe Chen , Yu Lu

Instructions-tuned Large Language Models (LLMs) gained recently huge popularity thanks to their ability to interact with users through conversation. In this work we aim to evaluate their ability to complete multi-turn tasks and interact…

Computation and Language · Computer Science 2023-08-04 Vojtěch Hudeček , Ondřej Dušek