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Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Due to the lack of large-scale datasets, the prevailing approach in visual sentiment analysis is to leverage models trained for object classification in large datasets like ImageNet. However, objects are sentiment neutral which hinders the…

Computer Vision and Pattern Recognition · Computer Science 2020-08-11 Ziad Al-Halah , Andrew Aitken , Wenzhe Shi , Jose Caballero

Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…

Computation and Language · Computer Science 2021-10-18 Chengkun Zeng , Guanyi Chen , Chenghua Lin , Ruizhe Li , Zhigang Chen

In this paper, we propose an end-to-end sentiment-aware conversational agent based on two models: a reply sentiment prediction model, which leverages the context of the dialogue to predict an appropriate sentiment for the agent to express…

Computation and Language · Computer Science 2022-07-26 Isabel Dias , Ricardo Rei , Patrícia Pereira , Luisa Coheur

Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires…

Computation and Language · Computer Science 2019-08-22 Zhaojiang Lin , Andrea Madotto , Jamin Shin , Peng Xu , Pascale Fung

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

As the wide adoption of intelligent chatbot in human daily life, user demands for such systems evolve from basic task-solving conversations to more casual and friend-like communication. To meet the user needs and build emotional bond with…

Computation and Language · Computer Science 2020-01-06 Danning Zheng , Ruihua Song , Tianran Hu , Hao Fu , Jin Zhou

This project explores emoji prediction from short text sequences using four deep learning architectures: a feed-forward network, CNN, transformer, and BERT. Using the TweetEval dataset, we address class imbalance through focal loss and…

Computation and Language · Computer Science 2025-08-15 Ethan Gordon , Nishank Kuppa , Rigved Tummala , Sriram Anasuri

Building open-domain conversational systems (or chatbots) that produce convincing responses is a recognized challenge. Recent state-of-the-art (SoTA) transformer-based models for the generation of natural language dialogue have demonstrated…

Computation and Language · Computer Science 2022-02-15 Tosin Adewumi , Rickard Brännvall , Nosheen Abid , Maryam Pahlavan , Sana Sabah Sabry , Foteini Liwicki , Marcus Liwicki

As a critical step to achieve human-like chatbots, empathetic response generation has attained increasing interests. Previous attempts are incomplete and not sufficient enough to elicit empathy because they only focus on the initial aspect…

Computation and Language · Computer Science 2023-05-08 Weixiang Zhao , Yanyan Zhao , Xin Lu , Bing Qin

Empathetic conversational models have been shown to improve user satisfaction and task outcomes in numerous domains. In Psychology, persona has been shown to be highly correlated to personality, which in turn influences empathy. In…

Computation and Language · Computer Science 2020-11-20 Peixiang Zhong , Chen Zhang , Hao Wang , Yong Liu , Chunyan Miao

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Visual emotion expression plays an important role in audiovisual speech communication. In this work, we propose a novel approach to rendering visual emotion expression in speech-driven talking face generation. Specifically, we design an…

Audio and Speech Processing · Electrical Eng. & Systems 2021-07-23 Sefik Emre Eskimez , You Zhang , Zhiyao Duan

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

Computation and Language · Computer Science 2019-06-25 Endang Wahyu Pamungkas

This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…

Human-Computer Interaction · Computer Science 2024-03-12 Anuradha Welivita , Pearl Pu

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

In human communication, both verbal and non-verbal cues play a crucial role in conveying emotions, intentions, and meaning beyond words alone. These non-linguistic information, such as facial expressions, eye contact, voice tone, and pitch,…

Computer Vision and Pattern Recognition · Computer Science 2024-12-24 Se Jin Park , Yeonju Kim , Hyeongseop Rha , Bella Godiva , Yong Man Ro

Leveraging Large Multimodal Models (LMMs) to simulate human behaviors when processing multimodal information, especially in the context of social media, has garnered immense interest due to its broad potential and far-reaching implications.…

Computer Vision and Pattern Recognition · Computer Science 2024-04-16 Hanjia Lyu , Weihong Qi , Zhongyu Wei , Jiebo Luo

With the prevalence of instant messaging and social media platforms, emojis have become important artifacts for expressing emotions and feelings in our daily lives. We ask how HCI researchers have examined the role and evolution of emojis…

Human-Computer Interaction · Computer Science 2024-09-27 Charles Chiang , Diego Gomez-Zara

Generative models have advanced rapidly, enabling impressive talking head generation that brings AI to life. However, most existing methods focus solely on one-way portrait animation. Even the few that support bidirectional conversational…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-25 Haijie Yang , Zhenyu Zhang , Hao Tang , Jianjun Qian , Jian Yang
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