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Despite the broad application of deep reinforcement learning (RL), transferring and adapting the policy to unseen but similar environments is still a significant challenge. Recently, the language-conditioned policy is proposed to facilitate…

Machine Learning · Computer Science 2023-03-10 Shaohui Peng , Xing Hu , Rui Zhang , Jiaming Guo , Qi Yi , Ruizhi Chen , Zidong Du , Ling Li , Qi Guo , Yunji Chen

Reinforcement learning (RL) has recently been introduced to interactive recommender systems (IRS) because of its nature of learning from dynamic interactions and planning for long-run performance. As IRS is always with thousands of items to…

Machine Learning · Computer Science 2018-11-15 Haokun Chen , Xinyi Dai , Han Cai , Weinan Zhang , Xuejian Wang , Ruiming Tang , Yuzhou Zhang , Yong Yu

We present a two-step hybrid reinforcement learning (RL) policy that is designed to generate interpretable and robust hierarchical policies on the RL problem with graph-based input. Unlike prior deep reinforcement learning policies…

Machine Learning · Computer Science 2022-10-20 Tongzhou Mu , Kaixiang Lin , Feiyang Niu , Govind Thattai

Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…

Human-Computer Interaction · Computer Science 2025-06-26 Haoran Zhang , Xin Zhao , Jinze Chen , Junpeng Guo

Session-based recommendation (SR) has gained increasing attention in recent years. Quite a great amount of studies have been devoted to designing complex algorithms to improve recommendation performance, where deep learning methods account…

Social and Information Networks · Computer Science 2022-12-16 Huizi Wu , Hui Fang , Zhu Sun , Cong Geng , Xinyu Kong , Yew-Soon Ong

Digital human recommendation system has been developed to help customers find their favorite products and is playing an active role in various recommendation contexts. How to timely catch and learn the dynamics of the preferences of the…

Information Retrieval · Computer Science 2022-11-07 Xiong Junwu , Xiaoyun Feng , YunZhou Shi , James Zhang , Zhongzhou Zhao , Wei Zhou

With the aid of large language models, current conversational recommender system (CRS) has gaining strong abilities to persuade users to accept recommended items. While these CRSs are highly persuasive, they can mislead users by…

Computation and Language · Computer Science 2024-10-08 Peixin Qin , Chen Huang , Yang Deng , Wenqiang Lei , Tat-Seng Chua

Conversational recommender systems (CRSs) are improving rapidly, according to the standard recommendation accuracy metrics. However, it is essential to make sure that these systems are robust in interacting with users including regular and…

Information Retrieval · Computer Science 2023-03-13 Ali Montazeralghaem , James Allan

Conversational recommender systems (CRSs) capture user preference through textual information in dialogues. However, they suffer from data sparsity on two fronts: the dialogue space is vast and linguistically diverse, while the item space…

Information Retrieval · Computer Science 2025-07-02 Sixiao Zhang , Mingrui Liu , Cheng Long , Wei Yuan , Hongxu Chen , Xiangyu Zhao , Hongzhi Yin

In conversational recommender systems (CRSs), conversations usually involve a set of items and item-related entities or attributes, e.g., director is a related entity of a movie. These items and item-related entities are often mentioned…

Information Retrieval · Computer Science 2024-12-04 Jie Zou , Aixin Sun , Cheng Long , Evangelos Kanoulas

Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…

Information Retrieval · Computer Science 2026-01-27 Nuo Chen , Quanyu Dai , Xiaoyu Dong , Piaohong Wang , Qinglin Jia , Zhaocheng Du , Zhenhua Dong , Xiao-Ming Wu

Large language model-empowered agentic recommender systems (ARS) reformulate recommendation as a multi-turn interaction between a recommender agent and a user agent, enabling iterative preference elicitation and refinement beyond…

Information Retrieval · Computer Science 2026-04-21 Zongwei Wang , Min Gao , Hongzhi Yin , Junliang Yu , Tong Chen , Quoc Viet Hung Nguyen , Shazia Sadiq , Tianrui Li

Reinforcement Learning (RL) methods have emerged as a popular choice for training an efficient and effective dialogue policy. However, these methods suffer from sparse and unstable reward signals returned by a user simulator only when a…

Artificial Intelligence · Computer Science 2020-09-18 Ziming Li , Sungjin Lee , Baolin Peng , Jinchao Li , Julia Kiseleva , Maarten de Rijke , Shahin Shayandeh , Jianfeng Gao

Growing interests have been attracted in Conversational Recommender Systems (CRS), which explore user preference through conversational interactions in order to make appropriate recommendation. However, there is still a lack of ability in…

Computation and Language · Computer Science 2021-09-06 Wenchang Ma , Ryuichi Takanobu , Minlie Huang

In Conversational Recommendation Systems (CRS), a user provides feedback on recommended items at each turn, leading the CRS towards improved recommendations. Due to the need for a large amount of data, a user simulator is employed for both…

Information Retrieval · Computer Science 2025-07-25 Maria Vlachou

In Conversational Recommendation Systems (CRS), the central question is how the conversational agent can naturally ask for user preferences and provide suitable recommendations. Existing works mainly follow the hierarchical architecture,…

Computation and Language · Computer Science 2023-10-24 Xian Li , Hongguang Shi , Yunfei Wang , Yeqin Zhang , Xubin Li , Cam-Tu Nguyen

Proactive Recommender Systems (PRSs) aim to guide user preference shift toward target items by generating paths of intermediate recommendations. Reinforcement learning (RL) provides a principled framework for optimizing such sequential…

Machine Learning · Computer Science 2026-05-29 Hongru Hou , Tiehua Mei , Denghui Geng , Jinhui Huang , Ao Xu , Hengrui Chen , Jiaqing Liang , Deqing Yang

A conversational recommender system (CRS) is a practical application for item recommendation through natural language conversation. Such a system estimates user interests for appropriate personalized recommendations. Users sometimes have…

Computation and Language · Computer Science 2023-03-02 Yuka Okuda , Katsuhito Sudoh , Seitaro Shinagawa , Satoshi Nakamura

This paper describes a purely data-driven solution to a class of sequential decision-making problems with a large number of concurrent online decisions, with applications to computing systems and operations research. We assume that while…

Artificial Intelligence · Computer Science 2019-10-02 Hardik Meisheri , Vinita Baniwal , Nazneen N Sultana , Balaraman Ravindran , Harshad Khadilkar

Conversational shopping agents represent a critical consumer-facing application of Large Language Model (LLM)-powered agents, yet how to effectively apply post-training Reinforcement Learning (RL) to optimize such agents remains…

Information Retrieval · Computer Science 2026-03-09 Yiruo Cheng , Kelong Mao , Tianhao Li , Jiejun Tan , Ji-Rong Wen , Zhicheng Dou
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