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Related papers: Towards Detecting Need for Empathetic Response in …

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Emotion Recognition in Conversations (ERC) is essential for building empathetic human-machine systems. Existing studies on ERC primarily focus on summarizing the context information in a conversation, however, ignoring the differentiated…

Computation and Language · Computer Science 2020-10-16 Yuzhao Mao , Qi Sun , Guang Liu , Xiaojie Wang , Weiguo Gao , Xuan Li , Jianping Shen

Many studies on dialog emotion analysis focus on utterance-level emotion only. These models hence are not optimized for dialog-level emotion detection, i.e. to predict the emotion category of a dialog as a whole. More importantly, these…

Computation and Language · Computer Science 2022-03-24 Yequan Wang , Xuying Meng , Yiyi Liu , Aixin Sun , Yao Wang , Yinhe Zheng , Minlie Huang

When someone claims to be empathic, it does not necessarily mean they are perceived as empathic by the person receiving it. Empathy promotes supportive communication, yet the relationship between listeners' trait and state empathy and…

Human-Computer Interaction · Computer Science 2025-09-23 Md Rakibul Hasan , Md Zakir Hossain , Aneesh Krishna , Shafin Rahman , Tom Gedeon

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee

Emotion Recognition in Conversation (ERC) is a more challenging task than conventional text emotion recognition. It can be regarded as a personalized and interactive emotion recognition task, which is supposed to consider not only the…

Computation and Language · Computer Science 2021-01-01 Jiangnan Li , Zheng Lin , Peng Fu , Qingyi Si , Weiping Wang

Empathetic response generation endeavors to empower dialogue systems to perceive speakers' emotions and generate empathetic responses accordingly. Psychological research demonstrates that emotion, as an essential factor in empathy,…

Computation and Language · Computer Science 2024-03-26 Wang Yufeng , Chen Chao , Yang Zhou , Wang Shuhui , Liao Xiangwen

A prevalent shortfall among current empathic AI systems is their inability to recognize when verbal expressions may not fully reflect underlying emotional states. This is because the existing datasets, used for the training of these…

Human-Computer Interaction · Computer Science 2025-09-09 Sharjeel Tahir , Judith Johnson , Jumana Abu-Khalaf , Syed Afaq Ali Shah

Sentiment Analysis and Emotion Detection in conversation is key in several real-world applications, with an increase in modalities available aiding a better understanding of the underlying emotions. Multi-modal Emotion Detection and…

Computation and Language · Computer Science 2020-08-04 Aman Shenoy , Ashish Sardana

Automated real-time evaluation of counselor-client interaction is important for ensuring quality counseling but the rules are difficult to articulate. Recent advancements in machine learning methods show the possibility of learning such…

Computation and Language · Computer Science 2022-03-08 Anqi Li , Jingsong Ma , Lizhi Ma , Pengfei Fang , Hongliang He , Zhenzhong Lan

Multimodal emotion recognition is an important research topic in artificial intelligence, whose main goal is to integrate multimodal clues to identify human emotional states. Current works generally assume accurate labels for benchmark…

The in-context learning capabilities of large language models (LLMs) show great potential in mental health support. However, the lack of counseling datasets, particularly in Chinese corpora, restricts their application in this field. To…

Computation and Language · Computer Science 2025-03-06 Keqi Chen , Zekai Sun , Yuhua Wen , Huijun Lian , Yingming Gao , Ya Li

Understanding the emotions in a dialogue usually requires external knowledge to accurately understand the contents. As the LLMs become more and more powerful, we do not want to settle on the limited ability of the pre-trained language…

Computation and Language · Computer Science 2025-10-03 Han Zhang , Yu Lu , Liyun Zhang , Dian Ding , Dinghua Zhao , Yi-Chao Chen , Ye Wu , Guangtao Xue

Mental health challenges are rising globally, while traditional support services face limited availability and high costs. Large language models offer potential for conversational support, but often lack personalization, empathy, and…

Human-Computer Interaction · Computer Science 2026-04-24 Truong Le Minh Toan , Dieu Bang Mach , Tan Duy Le , Nguyen Tan Viet Tuyen

Autonomous agents that can engage in social interactions witha human is the ultimate goal of a myriad of applications. A keychallenge in the design of these applications is to define the socialbehavior of the agent, which requires extensive…

Human-Computer Interaction · Computer Science 2021-07-20 Diogo S. Carvalho , Joana Campos , Manuel Guimarães , Ana Antunes , João Dias , Pedro A. Santos

The therapeutic working alliance is a critical predictor of psychotherapy success. Traditionally, working alliance assessment relies on questionnaires completed by both therapists and patients. In this paper, we present COMPASS, a novel…

Computation and Language · Computer Science 2025-08-12 Baihan Lin , Djallel Bouneffouf , Yulia Landa , Rachel Jespersen , Cheryl Corcoran , Guillermo Cecchi

This paper describes EmoRAG, a system designed to detect perceived emotions in text for SemEval-2025 Task 11, Subtask A: Multi-label Emotion Detection. We focus on predicting the perceived emotions of the speaker from a given text snippet,…

Computation and Language · Computer Science 2025-06-06 Lev Morozov , Aleksandr Mogilevskii , Alexander Shirnin

There is a growing recognition that artists use valuable ways to understand and work with cognitive and perceptual mechanisms to convey desired experiences and narrative in their created artworks (DiPaola et al., 2010; Zeki, 2001). This…

Artificial Intelligence · Computer Science 2020-09-14 Ozge Nilay Yalcin , Nouf Abukhodair , Steve DiPaola

Depression is a serious mental illness that impacts the way people communicate, especially through their emotions, and, allegedly, the way they interact with others. This work examines depression signals in dialogs, a less studied setting…

Computation and Language · Computer Science 2022-08-23 Chuyuan Li , Chloé Braud , Maxime Amblard

Computational detection and understanding of empathy is an important factor in advancing human-computer interaction. Yet to date, text-based empathy prediction has the following major limitations: It underestimates the psychological…

Computation and Language · Computer Science 2018-08-31 Sven Buechel , Anneke Buffone , Barry Slaff , Lyle Ungar , João Sedoc

Efficient discovery of a speaker's emotional states in a multi-party conversation is significant to design human-like conversational agents. During a conversation, the cognitive state of a speaker often alters due to certain past…

Computation and Language · Computer Science 2022-01-03 Shivani Kumar , Anubhav Shrimal , Md Shad Akhtar , Tanmoy Chakraborty