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The introduction of Large Language Models (LLMs) has significantly transformed Natural Language Processing (NLP) applications by enabling more advanced analysis of customer personas. At Volvo Construction Equipment (VCE), customer personas…

Computation and Language · Computer Science 2025-05-26 Muhammed Rizwan , Lars Carlsson , Mohammad Loni

This paper proposes an utterance-to-utterance interactive matching network (U2U-IMN) for multi-turn response selection in retrieval-based chatbots. Different from previous methods following context-to-response matching or…

Computation and Language · Computer Science 2019-11-19 Jia-Chen Gu , Zhen-Hua Ling , Quan Liu

Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…

Human-Computer Interaction · Computer Science 2021-06-07 Justin Edwards , Leigh Clark , Allison Perrone

Memory is fundamental to social interaction, enabling humans to recall meaningful past experiences and adapt their behavior accordingly based on the context. However, most current social robots and embodied agents rely on non-selective,…

Artificial Intelligence · Computer Science 2026-04-15 Hangyeol Kang , Slava Voloshynovskiy , Nadia Magnenat Thalmann

The paper presents a study of methods for extracting information about dialogue participants and evaluating their performance in Russian. To train models for this task, the Multi-Session Chat dataset was translated into Russian using…

Computation and Language · Computer Science 2024-07-15 Konstantin Zaitsev

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

Prompting serves as the major way humans interact with Large Language Models (LLM). Commercial AI systems commonly define the role of the LLM in system prompts. For example, ChatGPT uses ``You are a helpful assistant'' as part of its…

Computation and Language · Computer Science 2024-10-10 Mingqian Zheng , Jiaxin Pei , Lajanugen Logeswaran , Moontae Lee , David Jurgens

In conversational AI research, there's a noticeable trend towards developing models with a larger number of parameters, exemplified by models like ChatGPT. While these expansive models tend to generate increasingly better chat responses,…

Computation and Language · Computer Science 2024-01-24 Xiaoding Lu , Zongyi Liu , Adian Liusie , Vyas Raina , Vineet Mudupalli , Yuwen Zhang , William Beauchamp

This paper focuses on simulating text dialogues in which impressions between speakers improve during speed dating. This simulation involves selecting an utterance from multiple candidates generated by a text generation model that replicates…

Large Language Models (LLMs) have significantly improved personalized conversational capabilities. However, existing datasets like Persona Chat, Synthetic Persona Chat, and Blended Skill Talk rely on static, predefined personas. This…

Computation and Language · Computer Science 2024-12-17 Sayantan Pal , Souvik Das , Rohini K. Srihari

New chat AI applications like ChatGPT offer an advanced understanding of question context and memory across multi-step tasks, such that experiments can test its deductive reasoning. This paper proposes a multi-role and multi-step challenge,…

Artificial Intelligence · Computer Science 2023-01-05 David Noever , Forrest McKee

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawbacks, such as the inability to capture the…

Computation and Language · Computer Science 2024-02-27 Omama Hamad , Ali Hamdi , Khaled Shaban

Large language models are increasingly used for both task-based assistance and social companionship, yet research has typically focused on one or the other. Drawing on a survey (N = 202) and 30 interviews with high-engagement ChatGPT and…

Human-Computer Interaction · Computer Science 2026-03-03 Aikaterina Manoli , Janet V. T. Pauketat , Ali Ladak , Hayoun Noh , Angel Hsing-Chi Hwang , Jacy Reese Anthis

Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are…

Computation and Language · Computer Science 2020-09-16 Xiang Gao , Yizhe Zhang , Michel Galley , Chris Brockett , Bill Dolan

Memory-augmented conversational agents enable personalized interactions using long-term user memory and have gained substantial traction. However, existing benchmarks primarily focus on whether agents can recall and apply user information,…

Computation and Language · Computer Science 2026-01-21 Yulin Hu , Zimo Long , Jiahe Guo , Xingyu Sui , Xing Fu , Weixiang Zhao , Yanyan Zhao , Bing Qin

We introduce a new approach to generative data-driven dialogue systems (e.g. chatbots) called TransferTransfo which is a combination of a Transfer learning based training scheme and a high-capacity Transformer model. Fine-tuning is…

Computation and Language · Computer Science 2019-02-05 Thomas Wolf , Victor Sanh , Julien Chaumond , Clement Delangue

Integrating multimodal foundation models has significantly enhanced autonomous agents' language comprehension, perception, and planning capabilities. However, while existing works adopt a \emph{task-centric} approach with minimal human…

Robotics · Computer Science 2024-08-21 Tim Schreiter , Rishi Hazra , Jens Rüppel , Andrey Rudenko

As interest in using Large Language Models for interactive and emotionally rich experiences grows, virtual pet companionship emerges as a novel yet underexplored application. Existing approaches focus on basic pet role-playing interactions…

Computation and Language · Computer Science 2025-12-16 Hongcheng Guo , Zheyong Xie , Shaosheng Cao , Boyang Wang , Weiting Liu , Zheyu Ye , Zhoujun Li , Zuozhu Liu , Wei Lu

The integration of dialogue agents into the sales domain requires a deep understanding of how these systems interact with users possessing diverse personas. This study explores the influence of user personas, defined using the Myers-Briggs…

Computation and Language · Computer Science 2025-04-28 Sijia Cheng , Wen-Yu Chang , Yun-Nung Chen