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Effective communication in automated chat systems hinges on the ability to understand and respond to context. Traditional models often struggle with determining when additional context is necessary for generating appropriate responses. This…

Computation and Language · Computer Science 2024-10-03 Minghao Liu , Mingxiu Sui , Yi Nan , Cangqing Wang , Zhijie Zhou

Self-anthropomorphism in robots manifests itself through their display of human-like characteristics in dialogue, such as expressing preferences and emotions. Our study systematically analyzes self-anthropomorphic expression within various…

Computation and Language · Computer Science 2024-10-08 Yu Li , Devamanyu Hazarika , Di Jin , Julia Hirschberg , Yang Liu

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

Current dialogue systems are not very engaging for users, especially when trained end-to-end without relying on proactive reengaging scripted strategies. Zhang et al. (2018) showed that the engagement level of end-to-end dialogue models…

Computation and Language · Computer Science 2018-09-07 Pierre-Emmanuel Mazaré , Samuel Humeau , Martin Raison , Antoine Bordes

Personalized dialogue systems are an essential step toward better human-machine interaction. Existing personalized dialogue agents rely on properly designed conversational datasets, which are mostly monolingual (e.g., English), which…

Computation and Language · Computer Science 2020-04-09 Zhaojiang Lin , Zihan Liu , Genta Indra Winata , Samuel Cahyawijaya , Andrea Madotto , Yejin Bang , Etsuko Ishii , Pascale Fung

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…

Computation and Language · Computer Science 2023-06-13 Shuai Liu , Hyundong J. Cho , Marjorie Freedman , Xuezhe Ma , Jonathan May

We present a review of personality in neural conversational agents (CAs), also called chatbots. First, we define Personality, Persona, and Profile. We explain all personality schemes which have been used in CAs, and list models under the…

Computation and Language · Computer Science 2024-01-02 Richard Sutcliffe

In this paper, we explore the problem of developing personalized chatbots. A personalized chatbot is designed as a digital chatting assistant for a user. The key characteristic of a personalized chatbot is that it should have a consistent…

Information Retrieval · Computer Science 2021-08-19 Hongjin Qian , Zhicheng Dou , Yutao Zhu , Yueyuan Ma , Ji-Rong Wen

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

Computation and Language · Computer Science 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito

Despite the continuing efforts to improve the engagingness and consistency of chit-chat dialogue systems, the majority of current work simply focus on mimicking human-like responses, leaving understudied the aspects of modeling…

Computation and Language · Computer Science 2020-04-14 Qian Liu , Yihong Chen , Bei Chen , Jian-Guang Lou , Zixuan Chen , Bin Zhou , Dongmei Zhang

Personas are useful for dialogue response prediction. However, the personas used in current studies are pre-defined and hard to obtain before a conversation. To tackle this issue, we study a new task, named Speaker Persona Detection (SPD),…

Computation and Language · Computer Science 2021-09-06 Jia-Chen Gu , Zhen-Hua Ling , Yu Wu , Quan Liu , Zhigang Chen , Xiaodan Zhu

Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…

Computation and Language · Computer Science 2022-06-01 Avinash Madasu , Mauajama Firdaus , Asif Eqbal

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Most chatbot literature that focuses on improving the fluency and coherence of a chatbot, is dedicated to making chatbots more human-like. However, very little work delves into what really separates humans from chatbots -- humans…

Computation and Language · Computer Science 2021-04-26 Hsuan Su , Jiun-Hao Jhan , Fan-yun Sun , Saurav Sahay , Hung-yi Lee

Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…

Computation and Language · Computer Science 2020-07-09 Nazakat Ali

In conversational settings, individuals exhibit unique behaviors, rendering a one-size-fits-all approach insufficient for generating responses by dialogue agents. Although past studies have aimed to create personalized dialogue agents using…

Computation and Language · Computer Science 2023-04-20 Shivani Kumar , Rishabh Gupta , Md Shad Akhtar , Tanmoy Chakraborty

In order to build self-consistent personalized dialogue agents, previous research has mostly focused on textual persona that delivers personal facts or personalities. However, to fully describe the multi-faceted nature of persona, image…

Computation and Language · Computer Science 2023-05-30 Jaewoo Ahn , Yeda Song , Sangdoo Yun , Gunhee Kim

Previous works related to automatic personality recognition focus on using traditional classification models with linguistic features. However, attentive neural networks with contextual embeddings, which have achieved huge success in text…

Computation and Language · Computer Science 2019-11-22 Hang Jiang , Xianzhe Zhang , Jinho D. Choi

Maintaining consistent personas is essential for dialogue agents. Although tremendous advancements have been brought, the limited-scale of annotated persona-dense data are still barriers towards training robust and consistent persona-based…

Computation and Language · Computer Science 2021-06-15 Haoyu Song , Yan Wang , Kaiyan Zhang , Wei-Nan Zhang , Ting Liu

Recently there has been significant progress in the field of dialogue system thanks to the introduction of training paradigms such as fine-tune and prompt learning. Persona can function as the prior knowledge for maintaining the personality…

Information Retrieval · Computer Science 2024-01-24 Yanbing Chen , Lin Li , Xiaohui Tao , Dong Zhou