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Online customer reviews on large-scale e-commerce websites, represent a rich and varied source of opinion data, often providing subjective qualitative assessments of product usage that can help potential customers to discover features that…

Computation and Language · Computer Science 2019-10-23 Manirupa Das , Zhen Wang , Evan Jaffe , Madhuja Chattopadhyay , Eric Fosler-Lussier , Rajiv Ramnath

How do we determine whether two or more clothing items are compatible or visually appealing? Part of the answer lies in understanding of visual aesthetics, and is biased by personal preferences shaped by social attitudes, time, and place.…

Computer Vision and Pattern Recognition · Computer Science 2019-02-13 Guillem Cucurull , Perouz Taslakian , David Vazquez

Presented herein is a novel model for similar question ranking within collaborative question answer platforms. The presented approach integrates a regression stage to relate topics derived from questions to those derived from…

Information Retrieval · Computer Science 2018-10-26 Pedro Chahuara , Thomas Lampert , Pierre Gancarski

Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help…

Information Retrieval · Computer Science 2016-10-27 Mengting Wan , Julian McAuley

Many E-commerce sites now offer product-specific question answering platforms for users to communicate with each other by posting and answering questions during online shopping. However, the multiple answers provided by ordinary users…

Information Retrieval · Computer Science 2020-06-30 Wenxuan Zhang , Yang Deng , Wai Lam

Recommender systems have become an essential tool for providers and users of online services and goods, especially with the increased use of the Internet to access information and purchase products and services. This work proposes a novel…

Information Retrieval · Computer Science 2022-10-17 Abdullah Alhadlaq , Said Kerrache , Hatim Aboalsamh

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

In this paper, we present a novel approach to identify feature specific expressions of opinion in product reviews with different features and mixed emotions. The objective is realized by identifying a set of potential features in the review…

Information Retrieval · Computer Science 2012-09-19 Subhabrata Mukherjee , Pushpak Bhattacharyya

Relation linking is essential to enable question answering over knowledge bases. Although there are various efforts to improve relation linking performance, the current state-of-the-art methods do not achieve optimal results, therefore,…

Modeling and prediction of review helpfulness has become more predominant due to proliferation of e-commerce websites and online shops. Since the functionality of a product cannot be tested before buying, people often rely on different…

Computation and Language · Computer Science 2020-04-29 Iyiola E. Olatunji , Xin Li , Wai Lam

Similarity judgments provide a well-established method for accessing mental representations, with applications in psychology, neuroscience and machine learning. However, collecting similarity judgments can be prohibitively expensive for…

Machine Learning · Computer Science 2022-02-11 Raja Marjieh , Ilia Sucholutsky , Theodore R. Sumers , Nori Jacoby , Thomas L. Griffiths

Despite recent progress on conversational systems, they still do not perform smoothly and coherently when faced with ambiguous requests. When questions are unclear, conversational systems should have the ability to ask clarifying questions,…

Information Retrieval · Computer Science 2022-08-10 Negar Arabzadeh , Mahsa Seifikar , Charles L. A. Clarke

The rapid evolution of large language models (LLMs) has opened up new possibilities for applications such as context-driven product recommendations. However, the effectiveness of these models in this context is heavily reliant on their…

Information Retrieval · Computer Science 2024-07-31 Sarthak Anand , Yutong Jiang , Giorgi Kokaia

In a modern recommender system, it is important to understand how products relate to each other. For example, while a user is looking for mobile phones, it might make sense to recommend other phones, but once they buy a phone, we might…

Social and Information Networks · Computer Science 2015-07-01 Julian McAuley , Rahul Pandey , Jure Leskovec

Community Question Answering (CQA) has become a primary means for people to acquire knowledge, where people are free to ask questions or submit answers. To enhance the efficiency of the service, similar question identification becomes a…

Information Retrieval · Computer Science 2020-06-23 Zizhen Wang , Yixing Fan , Jiafeng Guo , Liu Yang , Ruqing Zhang , Yanyan Lan , Xueqi Cheng , Hui Jiang , Xiaozhao Wang

Product-specific community question answering platforms can greatly help address the concerns of potential customers. However, the user-provided answers on such platforms often vary a lot in their qualities. Helpfulness votes from the…

Computation and Language · Computer Science 2020-03-16 Wenxuan Zhang , Wai Lam , Yang Deng , Jing Ma

Suggesting similar questions for a user query has many applications ranging from reducing search time of users on e-commerce websites, training of employees in companies to holistic learning for students. The use of Natural Language…

Computation and Language · Computer Science 2022-04-27 Shriniwas Nayak , Anuj Kanetkar , Hrushabh Hirudkar , Archana Ghotkar , Sheetal Sonawane , Onkar Litake

Product search is generally recognized as the first and foremost stage of online shopping and thus significant for users and retailers of e-commerce. Most of the traditional retrieval methods use some similarity functions to match the…

Information Retrieval · Computer Science 2019-09-02 Jie Zou , Evangelos Kanoulas

Semantic parsing shines at analyzing complex natural language that involves composition and computation over multiple pieces of evidence. However, datasets for semantic parsing contain many factoid questions that can be answered from a…

Computation and Language · Computer Science 2017-07-17 Alon Talmor , Mor Geva , Jonathan Berant

Promptly and accurately answering questions on products is important for e-commerce applications. Manually answering product questions (e.g. on community question answering platforms) results in slow response and does not scale. Recent…

Computation and Language · Computer Science 2020-07-10 Shiwei Zhang , Xiuzhen Zhang , Jey Han Lau , Jeffrey Chan , Cecile Paris
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