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Conversational recommender systems aim to provide personalized recommendations by analyzing and utilizing contextual information related to dialogue. However, existing methods typically model the dialogue context as a whole, neglecting the…

Information Retrieval · Computer Science 2025-04-25 Guojia An , Jie Zou , Jiwei Wei , Chaoning Zhang , Fuming Sun , Yang Yang

Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on…

Computation and Language · Computer Science 2025-10-07 Chengqian Ma , Wei Tao , Yiwen Guo

Learning disentangled representations in sequential data is a key goal in deep learning, with broad applications in vision, audio, and time series. While real-world data involves multiple interacting semantic factors over time, prior work…

Machine Learning · Computer Science 2025-10-28 Tal Barami , Nimrod Berman , Ilan Naiman , Amos H. Hason , Rotem Ezra , Omri Azencot

Conversation disentanglement aims to group utterances into detached sessions, which is a fundamental task in processing multi-party conversations. Existing methods have two main drawbacks. First, they overemphasize pairwise utterance…

Computation and Language · Computer Science 2024-09-04 Chengyu Huang , Zheng Zhang , Hao Fei , Lizi Liao

In this work, we evaluate various existing dialogue relevance metrics, find strong dependency on the dataset, often with poor correlation with human scores of relevance, and propose modifications to reduce data requirements and domain…

Computation and Language · Computer Science 2022-06-07 Ian Berlot-Attwell , Frank Rudzicz

Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on…

Software Engineering · Computer Science 2023-11-09 Amirali Sajadi , Kostadin Damevski , Preetha Chatterjee

While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the…

Computation and Language · Computer Science 2022-08-01 Léo Jacqmin , Lina M. Rojas-Barahona , Benoit Favre

Dialog is a core building block of human natural language interactions. It contains multi-party utterances used to convey information from one party to another in a dynamic and evolving manner. The ability to compare dialogs is beneficial…

Computation and Language · Computer Science 2021-10-13 Ofer Lavi , Ella Rabinovich , Segev Shlomov , David Boaz , Inbal Ronen , Ateret Anaby-Tavor

Dialogue State Tracking (DST) is core research in dialogue systems and has received much attention. In addition, it is necessary to define a new problem that can deal with dialogue between users as a step toward the conversational AI that…

Computation and Language · Computer Science 2023-01-19 Hyungtak Choi , Hyeonmok Ko , Gurpreet Kaur , Lohith Ravuru , Kiranmayi Gandikota , Manisha Jhawar , Simma Dharani , Pranamya Patil

Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Francisco Gomes de Oliveira Neto , Philipp Leitner

The emergence of instruction-tuned large language models (LLMs) has advanced the field of dialogue systems, enabling both realistic user simulations and robust multi-turn conversational agents. However, existing research often evaluates…

Computation and Language · Computer Science 2025-07-22 Chalamalasetti Kranti , Sherzod Hakimov , David Schlangen

A growing variety of prompt engineering techniques has been proposed for Large Language Models (LLMs), yet systematic evaluation of each technique on individual software engineering (SE) tasks remains underexplored. In this study, we…

Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…

Computation and Language · Computer Science 2018-01-03 Abhinav Rastogi , Dilek Hakkani-Tur , Larry Heck

Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to…

Computation and Language · Computer Science 2021-11-02 James D. Finch , Sarah E. Finch , Jinho D. Choi

Software engineers are increasingly incorporating AI assistants into their workflows to enhance productivity and alleviate cognitive load. However, experiences with large language models (LLMs) such as ChatGPT vary widely. While some…

Software Engineering · Computer Science 2026-04-15 Jiessie Tie , Bingsheng Yao , Tianshi Li , Hongbo Fang , Syed Ishtiaque Ahmed , Dakuo Wang , Shurui Zhou

Large language models (LLMs) have become essential in software development, especially for issue resolution. However, despite their widespread use, significant challenges persist in the quality of LLM responses to issue resolution queries.…

Software Engineering · Computer Science 2025-02-26 Ramtin Ehsani , Sakshi Pathak , Preetha Chatterjee

In multilingual societies, social conversations often involve code-mixed speech. The current speech technology may not be well equipped to extract information from multi-lingual multi-speaker conversations. The DISPLACE challenge entails a…

Audio and Speech Processing · Electrical Eng. & Systems 2023-06-06 Shikha Baghel , Shreyas Ramoji , Sidharth , Ranjana H , Prachi Singh , Somil Jain , Pratik Roy Chowdhuri , Kaustubh Kulkarni , Swapnil Padhi , Deepu Vijayasenan , Sriram Ganapathy

Speech encompasses a wealth of information, including but not limited to content, paralinguistic, and environmental information. This comprehensive nature of speech significantly impacts communication and is crucial for human-computer…

Computation and Language · Computer Science 2025-01-17 Junyi Ao , Yuancheng Wang , Xiaohai Tian , Dekun Chen , Jun Zhang , Lu Lu , Yuxuan Wang , Haizhou Li , Zhizheng Wu

An important unexplored aspect in previous work on user satisfaction estimation for Task-Oriented Dialogue (TOD) systems is their evaluation in terms of robustness for the identification of user dissatisfaction: current benchmarks for user…

Computation and Language · Computer Science 2024-08-21 Amin Abolghasemi , Zhaochun Ren , Arian Askari , Mohammad Aliannejadi , Maarten de Rijke , Suzan Verberne

Educational NLP systems are typically evaluated using engagement metrics and satisfaction surveys, which are at best a proxy for meeting pedagogical goals. We introduce six computational metrics for automated evaluation of pedagogical…

Computation and Language · Computer Science 2026-04-28 Sebastian Kobler , Matthew Clemson , Angela Sun , Jonathan K. Kummerfeld