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Related papers: KECRS: Towards Knowledge-Enriched Conversational R…

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A knowledge graph (KG) consists of a set of interconnected typed entities and their attributes. Recently, KGs are popularly used as the auxiliary information to enable more accurate, explainable, and diverse user preference recommendations.…

Information Retrieval · Computer Science 2022-04-19 Yuntao Du , Xinjun Zhu , Lu Chen , Ziquan Fang , Yunjun Gao

Large language models (LLMs) exhibit enhanced capabilities in language understanding and generation. By utilizing their embedded knowledge, LLMs are increasingly used as conversational recommender systems (CRS), achieving improved…

Information Retrieval · Computer Science 2026-04-14 Zhenrui Yue , Honglei Zhuang , Zhen Qin , Zhankui He , Huimin Zeng , Julian McAuley , Dong Wang

Recommender systems are ubiquitous yet often difficult for users to control, and adjust if recommendation quality is poor. This has motivated conversational recommender systems (CRSs), with control provided through natural language…

Information Retrieval · Computer Science 2023-11-21 Megan Leszczynski , Shu Zhang , Ravi Ganti , Krisztian Balog , Filip Radlinski , Fernando Pereira , Arun Tejasvi Chaganty

Personalized recommender systems play a crucial role in direct marketing, particularly in financial services, where delivering relevant content can enhance customer engagement and promote informed decision-making. This study explores…

Information Retrieval · Computer Science 2025-02-25 Ghanshyam Verma , Shovon Sengupta , Simon Simanta , Huan Chen , Janos A. Perge , Devishree Pillai , John P. McCrae , Paul Buitelaar

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

Conversational recommender systems (CRSs) imitate human advisors to assist users in finding items through conversations and have recently gained increasing attention in domains such as media and e-commerce. Like in human communication,…

Human-Computer Interaction · Computer Science 2022-03-25 Wanling Cai , Yucheng Jin , Li Chen

Sequential recommendation (SR) is traditionally formulated as next-item prediction over a chronological sequence of interacted items. Although recent generative recommendation (GR) methods introduce new machinery, such as semantic IDs,…

Information Retrieval · Computer Science 2026-05-19 Yingyi Zhang , Junyi Li , Yejing Wang , Wenlin Zhang , Xiaowei Qian , Sheng Zhang , Yue Feng , Yichao Wang , Yong Liu , Xiangyu Zhao , Xianneng Li

In recent years, conversational recommender system (CRS) has received much attention in the research community. However, existing studies on CRS vary in scenarios, goals and techniques, lacking unified, standardized implementation or…

Computation and Language · Computer Science 2021-01-05 Kun Zhou , Xiaolei Wang , Yuanhang Zhou , Chenzhan Shang , Yuan Cheng , Wayne Xin Zhao , Yaliang Li , Ji-Rong Wen

Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…

Information Retrieval · Computer Science 2025-10-08 Nolwenn Bernard , Krisztian Balog

Incorporating Knowledge Graphs (KG) into recommeder system has attracted considerable attention. Recently, the technical trend of Knowledge-aware Recommendation (KGR) is to develop end-to-end models based on graph neural networks (GNNs).…

Information Retrieval · Computer Science 2022-08-23 Ding Zou , Wei Wei , Ziyang Wang , Xian-Ling Mao , Feida Zhu , Rui Fang , Dangyang Chen

Recommender systems trained on offline historical user behaviors are embracing conversational techniques to online query user preference. Unlike prior conversational recommendation approaches that systemically combine conversational and…

Information Retrieval · Computer Science 2023-10-09 Jiarui Jin , Xianyu Chen , Fanghua Ye , Mengyue Yang , Yue Feng , Weinan Zhang , Yong Yu , Jun Wang

To provide more accurate, diverse, and explainable recommendation, it is compulsory to go beyond modeling user-item interactions and take side information into account. Traditional methods like factorization machine (FM) cast it as a…

Machine Learning · Computer Science 2019-06-11 Xiang Wang , Xiangnan He , Yixin Cao , Meng Liu , Tat-Seng Chua

While Conversational Recommender Systems (CRS) have matured technically, they frequently lack principled methods for encoding latent experiential aims as adaptive state variables. Consequently, contemporary architectures often prioritise…

Human-Computer Interaction · Computer Science 2026-01-13 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Knowledge Graphs (KGs) represent relationships between entities in a graph structure and have been widely studied as promising tools for realizing recommendations that consider the accurate content information of items. However, traditional…

Information Retrieval · Computer Science 2024-12-18 Keigo Sakurai , Ren Togo , Takahiro Ogawa , Miki Haseyama

Recommender systems have become increasingly vital in our daily lives, helping to alleviate the problem of information overload across various user-oriented online services. The emergence of Large Language Models (LLMs) has yielded…

Information Retrieval · Computer Science 2025-05-29 Shijie Wang , Wenqi Fan , Yue Feng , Shanru Lin , Xinyu Ma , Shuaiqiang Wang , Dawei Yin

Recommender systems are pivotal in enhancing user experiences across various web applications by analyzing the complicated relationships between users and items. Knowledge graphs(KGs) have been widely used to enhance the performance of…

Information Retrieval · Computer Science 2024-07-02 Guangsi Shi , Xiaofeng Deng , Linhao Luo , Lijuan Xia , Lei Bao , Bei Ye , Fei Du , Shirui Pan , Yuxiao Li

Sequential Recommender Systems (SRSs) are a popular type of recommender system that learns from a user's history to predict the next item they are likely to interact with. However, user interactions can be affected by noise stemming from…

Information Retrieval · Computer Science 2024-04-18 Andrea Bacciu , Federico Siciliano , Nicola Tonellotto , Fabrizio Silvestri

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

Artificial Intelligence · Computer Science 2024-03-26 Lixi Zhu , Xiaowen Huang , Jitao Sang

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Content-based recommendation systems (CRSs) utilize content features to predict user-item interactions, serving as essential tools for helping users navigate information-rich web services. However, ensuring the effectiveness of CRSs…

Machine Learning · Computer Science 2026-01-16 Hung Vinh Tran , Tong Chen , Hechuan Wen , Quoc Viet Hung Nguyen , Bin Cui , Hongzhi Yin