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Related papers: KECRS: Towards Knowledge-Enriched Conversational R…

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Explanations accompanied by a recommendation can assist users in understanding the decision made by recommendation systems, which in turn increases a user's confidence and trust in the system. Recently, research has focused on generating…

Computation and Language · Computer Science 2023-08-31 Anthony Colas , Jun Araki , Zhengyu Zhou , Bingqing Wang , Zhe Feng

Conversational recommendation systems (CRS) aim to timely and proactively acquire user dynamic preferred attributes through conversations for item recommendation. In each turn of CRS, there naturally have two decision-making processes with…

Information Retrieval · Computer Science 2023-07-27 Sen Zhao , Wei Wei , Yifan Liu , Ziyang Wang , Wendi Li , Xian-Ling Mao , Shuai Zhu , Minghui Yang , Zujie Wen

The conversational recommendation system (CRS) has been criticized regarding its user experience in real-world scenarios, despite recent significant progress achieved in academia. Existing evaluation protocols for CRS may prioritize…

Computation and Language · Computer Science 2024-05-07 Chen Huang , Peixin Qin , Yang Deng , Wenqiang Lei , Jiancheng Lv , Tat-Seng Chua

Conversational recommender systems (CRS) that are able to interact with users in natural language often utilize recommendation dialogs which were previously collected with the help of paired humans, where one plays the role of a seeker and…

Computation and Language · Computer Science 2022-09-08 Ahtsham Manzoor , Dietmar Jannach

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Recent advances in pretrained language models (PLMs) have significantly improved conversational recommender systems (CRS), enabling more fluent and context-aware interactions. To further enhance accuracy and mitigate hallucination, many…

Artificial Intelligence · Computer Science 2025-11-18 Yongwen Ren , Chao Wang , Peng Du , Chuan Qin , Dazhong Shen , Hui Xiong

Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from…

Information Retrieval · Computer Science 2025-04-30 Xiaolei Wang , Chunxuan Xia , Junyi Li , Fanzhe Meng , Lei Huang , Jinpeng Wang , Wayne Xin Zhao , Ji-Rong Wen

Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user preference. Conversational recommendation system (CRS) brings…

Information Retrieval · Computer Science 2020-07-02 Wenqiang Lei , Gangyi Zhang , Xiangnan He , Yisong Miao , Xiang Wang , Liang Chen , Tat-Seng Chua

Large Language Models (LLMs) have shown strong potential in recommender systems due to their contextual learning and generalisation capabilities. Existing LLM-based recommendation approaches typically formulate the recommendation task using…

Information Retrieval · Computer Science 2025-07-09 Zeyuan Meng , Zixuan Yi , Iadh Ounis

Recommender systems (RSs) are designed to provide personalized recommendations to users. Recently, knowledge graphs (KGs) have been widely introduced in RSs to improve recommendation accuracy. In this study, however, we demonstrate that RSs…

Information Retrieval · Computer Science 2025-01-24 Haonan Zhang , Dongxia Wang , Zhu Sun , Yanhui Li , Youcheng Sun , Huizhi Liang , Wenhai Wang

Conversational recommender systems (CRS) explicitly solicit users' preferences for improved recommendations on the fly. Most existing CRS solutions count on a single policy trained by reinforcement learning for a population of users.…

Artificial Intelligence · Computer Science 2023-02-17 Zhendong Chu , Hongning Wang , Yun Xiao , Bo Long , Lingfei Wu

Conversational recommender systems (CRS) aim to timely trace the dynamic interests of users through dialogues and generate relevant responses for item recommendations. Recently, various external knowledge bases (especially knowledge graphs)…

Artificial Intelligence · Computer Science 2023-07-21 Wendi Li , Wei Wei , Xiaoye Qu , Xian-Ling Mao , Ye Yuan , Wenfeng Xie , Dangyang Chen

The advancement of large language models (LLMs) now allows users to actively interact with conversational recommendation systems (CRS) and build their own personalized recommendation services tailored to their unique needs and goals. This…

Human-Computer Interaction · Computer Science 2025-02-25 Sojeong Yun , Youn-kyung Lim

Conversational recommendation system (CRS) is able to obtain fine-grained and dynamic user preferences based on interactive dialogue. Previous CRS assumes that the user has a clear target item. However, for many users who resort to CRS,…

Information Retrieval · Computer Science 2022-02-08 Yiming Zhang , Lingfei Wu , Qi Shen , Yitong Pang , Zhihua Wei , Fangli Xu , Bo Long , Jian Pei

Conversational recommendation systems (CRS) leverage contextual information from conversations to generate recommendations but often struggle due to a lack of collaborative filtering (CF) signals, which capture user-item interaction…

Information Retrieval · Computer Science 2025-02-12 Ahmad Bin Rabiah , Nafis Sadeq , Julian McAuley

Conversational AI systems are being used in personal devices, providing users with highly personalized content. Personalized knowledge graphs (PKGs) are one of the recently proposed methods to store users' information in a structured form…

Information Retrieval · Computer Science 2020-10-21 Emma J. Gerritse , Faegheh Hasibi , Arjen P. de Vries

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

Traditionally, a communication waveform is designed by experts based on communication theory and their experiences on a case-by-case basis, which is usually laborious and time-consuming. In this paper, we investigate the waveform design…

Signal Processing · Electrical Eng. & Systems 2022-02-07 Wei Huang , Tianfu Qi , Yundi Guan , Qihang Peng , Jun Wang

Recent advancements in recommender systems have focused on integrating knowledge graphs (KGs) to leverage their auxiliary information. The core idea of KG-enhanced recommenders is to incorporate rich semantic information for more accurate…

Information Retrieval · Computer Science 2024-07-08 Darnbi Sakong , Viet Hung Vu , Thanh Trung Huynh , Phi Le Nguyen , Hongzhi Yin , Quoc Viet Hung Nguyen , Thanh Tam Nguyen

Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic…

Computation and Language · Computer Science 2025-04-18 Xiaoyan Zhao , Yang Deng , Wenjie Wang , Hongzhan lin , Hong Cheng , Rui Zhang , See-Kiong Ng , Tat-Seng Chua
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