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Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

Implementing fine-grained emotion control is crucial for emotion generation tasks because it enhances the expressive capability of the generative model, allowing it to accurately and comprehensively capture and express various nuanced…

Computer Vision and Pattern Recognition · Computer Science 2024-02-05 Guanwen Feng , Haoran Cheng , Yunan Li , Zhiyuan Ma , Chaoneng Li , Zhihao Qian , Qiguang Miao , Chi-Man Pun

People employ expressive behaviors to effectively communicate and coordinate their actions with others, such as nodding to acknowledge a person glancing at them or saying "excuse me" to pass people in a busy corridor. We would like robots…

Generating emotion-specific talking head videos from audio input is an important and complex challenge for human-machine interaction. However, emotion is highly abstract concept with ambiguous boundaries, and it necessitates disentangled…

Computer Vision and Pattern Recognition · Computer Science 2025-04-03 Xuli Shen , Hua Cai , Dingding Yu , Weilin Shen , Qing Xu , Xiangyang Xue

Emotion Recognition in Conversations (ERC) is a key step towards successful human-machine interaction. While the field has seen tremendous advancement in the last few years, new applications and implementation scenarios present novel…

Computation and Language · Computer Science 2024-10-22 Patrícia Pereira , Helena Moniz , Joao Paulo Carvalho

In recent years, emotional text-to-speech has shown considerable progress. However, it requires a large amount of labeled data, which is not easily accessible. Even if it is possible to acquire an emotional speech dataset, there is still a…

Sound · Computer Science 2023-03-16 Suhee Jo , Younggun Lee , Yookyung Shin , Yeongtae Hwang , Taesu Kim

Emotion classification in text is typically performed with neural network models which learn to associate linguistic units with emotions. While this often leads to good predictive performance, it does only help to a limited degree to…

Computation and Language · Computer Science 2022-05-17 Felix Casel , Amelie Heindl , Roman Klinger

Emotion Recognition in Conversation (ERC) is a more challenging task than conventional text emotion recognition. It can be regarded as a personalized and interactive emotion recognition task, which is supposed to consider not only the…

Computation and Language · Computer Science 2021-01-01 Jiangnan Li , Zheng Lin , Peng Fu , Qingyi Si , Weiping Wang

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

Human-Computer Interaction · Computer Science 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic

Emotion recognition in conversation, which aims to predict the emotion for all utterances, has attracted considerable research attention in recent years. It is a challenging task since the recognition of the emotion in one utterance…

Computation and Language · Computer Science 2023-06-13 Ting Zhang , Zhuang Chen , Ming Zhong , Tieyun Qian

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

Response suggestion is an important task for building human-computer conversation systems. Recent approaches to conversation modeling have introduced new model architectures with impressive results, but relatively little attention has been…

Computation and Language · Computer Science 2019-08-05 Kyle Swanson , Lili Yu , Christopher Fox , Jeremy Wohlwend , Tao Lei

Empathetic response generation endows agents with the capability to comprehend dialogue contexts and react to expressed emotions. Previous works predominantly focus on leveraging the speaker's emotional labels, but ignore the importance of…

Computation and Language · Computer Science 2024-08-22 Xinhao Chen , Chong Yang , Man Lan , Li Cai , Yang Chen , Tu Hu , Xinlin Zhuang , Aimin Zhou

Emotion recognition and generation have emerged as crucial topics in Artificial Intelligence research, playing a significant role in enhancing human-computer interaction within healthcare, customer service, and other fields. Although…

Machine Learning · Computer Science 2025-02-12 Rebecca Mobbs , Dimitrios Makris , Vasileios Argyriou

Empathetic response generation aims to comprehend the cognitive and emotional states in dialogue utterances and generate proper responses. Psychological theories posit that comprehending emotional and cognitive states necessitates…

Computation and Language · Computer Science 2024-06-04 Zhou Yang , Zhaochun Ren , Yufeng Wang , Chao Chen , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao

Collaborative interactions require social robots to adapt to the dynamics of human affective behaviour. Yet, current approaches for affective behaviour generation in robots focus on instantaneous perception to generate a one-to-one mapping…

Robotics · Computer Science 2022-02-28 Nikhil Churamani , Pablo Barros , Hatice Gunes , Stefan Wermter

Emotion Recognition in Conversation (ERC) plays an important role in driving the development of human-machine interaction. Emotions can exist in multiple modalities, and multimodal ERC mainly faces two problems: (1) the noise problem in the…

Computation and Language · Computer Science 2023-10-10 Shihao Zou , Xianying Huang , Xudong Shen

Large language models are routinely deployed on text that varies widely in emotional tone, yet their reasoning behavior is typically evaluated without accounting for emotion as a source of representational variation. Prior work has largely…

Computation and Language · Computer Science 2026-03-17 Benjamin Reichman , Adar Avsian , Samuel Webster , Larry Heck

Addressing the critical shortage of mental health resources for effective screening, diagnosis, and treatment remains a significant challenge. This scarcity underscores the need for innovative solutions, particularly in enhancing the…

Computation and Language · Computer Science 2024-02-15 Maneesh Bilalpur , Mert Inan , Dorsa Zeinali , Jeffrey F. Cohn , Malihe Alikhani
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