Related papers: Analyzing the "Sleeping Giants" Activism Model in …
Twitter, a popular social network, presents great opportunities for on-line machine learning research. However, previous research has focused almost entirely on learning from passively collected data. We study the problem of learning to…
With the proliferation of social activism online, brands face heightened pressure from consumers to publicly address these issues. Yet, the optimal brand response strategy (i.e., whether and how to respond) in these contexts remains…
We investigate the response of shareholders to Environmental, Social, and Governance-related reputational risk (ESG-risk), focusing exclusively on the impact of social media. Using a dataset of 114 million tweets about firms listed on the…
Social networks have triumphed in communicating people online, but they have also been exploited to launch influence operations for manipulating society. The deployment of software-controlled accounts (e.g., social bots) has proven to be…
Most of the information operations involve users who may foster polarization and distrust toward science and mainstream journalism, without these users being conscious of their role. Gab is well known to be an extremist-friendly platform…
Gender-based violence (GBV) is a human-generated crisis, existing in various forms, including offline, via physical and sexual violence, and now online via harassment and trolling. While studying social media campaigns for different domains…
This paper studies how the timing of NGO activism shapes its effectiveness in influencing corporate behavior. Using data on 2,500 campaigns targeting U.S. firms, we show that campaigns timed at annual general meetings (AGMs) generate large…
The COVID-19 pandemic has been affecting the world dramatically ever since 2020. The minimum availability of physical interactions during the lockdown has caused more and more people to turn to online activities on social media platforms.…
Political organizations worldwide keep innovating their use of social media technologies. In the 2019 Indian general election, organizers used a network of WhatsApp groups to manipulate Twitter trends through coordinated mass postings. We…
The serious privacy and security problems related to online social networks (OSNs) are what fueled two complementary studies as part of this thesis. In the first study, we developed a general algorithm for the mining of data of targeted…
Research in HCI has shown a growing interest in unethical design practices across numerous domains, often referred to as ``dark patterns''. There is, however, a gap in related literature regarding social networking services (SNSs). In this…
Adversarial interactions against politicians on social media such as Twitter have significant impact on society. In particular they disrupt substantive political discussions online, and may discourage people from seeking public office. In…
Research across different disciplines has documented the expanding polarization in social media. However, much of it focused on the US political system or its culturally controversial topics. In this work, we explore polarization on Twitter…
The ever-increasing amount of information flowing through Social Media forces the members of these networks to compete for attention and influence by relying on other people to spread their message. A large study of information propagation…
Serious concerns have been raised about the role of 'socialbots' in manipulating public opinion and influencing the outcome of elections by retweeting partisan content to increase its reach. Here we analyze the role and influence of…
Each year, significant investment of time and resources is made to improve diversity within engineering across a range of federal and state agencies, private/not-for-profit organizations, and foundations. In spite of decades of investments,…
The volume of discussions concerning brands within social media provides digital marketers with great opportunities for tracking and analyzing the feelings and views of consumers toward brands, products, influencers, services, and ad…
This chapter examines the sociotechnical imaginaries of Brazilian tech workers, a group often overlooked in digital labor research despite their role in designing the digital systems that shape everyday life. Grounded in the idea of…
A UK-based online questionnaire investigating aspects of usage of user-generated media (UGM), such as Facebook, LinkedIn and Twitter, attracted 587 participants. Results show a high degree of engagement with social networking media such as…
Climate activism is crucial in stimulating collective societal and behavioral change towards sustainable practices through political pressure. Although multiple factors contribute to the participation in activism, their complex…