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Nowadays, the current neural network models of dialogue generation(chatbots) show great promise for generating answers for chatty agents. But they are short-sighted in that they predict utterances one at a time while disregarding their…

Computation and Language · Computer Science 2023-01-19 Jabri Ismail , Aboulbichr Ahmed , El ouaazizi Aziza

The rapid advancement of artificial intelligence (AI) has reshaped the field of natural language processing (NLP), with models like OpenAI ChatGPT and DeepSeek AI. Although ChatGPT established a strong foundation for conversational AI,…

Computer Vision and Pattern Recognition · Computer Science 2025-04-07 Simrandeep Singh , Shreya Bansal , Abdulmotaleb El Saddik , Mukesh Saini

The introduction of ChatGPT has garnered widespread attention in both academic and industrial communities. ChatGPT is able to respond effectively to a wide range of human questions, providing fluent and comprehensive answers that…

Computation and Language · Computer Science 2023-01-19 Biyang Guo , Xin Zhang , Ziyuan Wang , Minqi Jiang , Jinran Nie , Yuxuan Ding , Jianwei Yue , Yupeng Wu

Increasingly complex and autonomous robots are being deployed in real-world environments with far-reaching consequences. High-stakes scenarios, such as emergency response or offshore energy platform and nuclear inspections, require robot…

Human-Computer Interaction · Computer Science 2020-03-13 Francisco J. Chiyah Garcia , José Lopes , Helen Hastie

Recent advancements in LLMs enable chatbots to interact with individuals on a range of queries, including sensitive mental health contexts. Despite uncertainties about their effectiveness and reliability, the development of LLMs in these…

Human-Computer Interaction · Computer Science 2025-04-29 Dong Whi Yoo , Jiayue Melissa Shi , Violeta J. Rodriguez , Koustuv Saha

The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…

Computers and Society · Computer Science 2026-05-11 Sourojit Ghosh , Pranav Narayanan Venkit , Sanjana Gautam , Avijit Ghosh

ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…

Computers and Society · Computer Science 2023-06-27 Xiao Zhan , Yifan Xu , Stefan Sarkadi

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

Retrieval-based chatbots leverage human-verified Q\&A knowledge to deliver accurate, verifiable responses, making them ideal for customer-centric applications where compliance with regulatory and operational standards is critical. To…

Computation and Language · Computer Science 2025-10-13 Mengze Hong , Chen Jason Zhang , Di Jiang , Yuanqin He

The integration of Large Language Models (LLMs) and chatbots introduces new challenges and opportunities for decision-making in software testing. Decision-making relies on a variety of information, including code, requirements…

Software Engineering · Computer Science 2024-06-18 Francisco Gomes de Oliveira Neto

In the rapidly evolving landscape of cyber security, intelligent chatbots are gaining prominence. Artificial Intelligence, Machine Learning, and Natural Language Processing empower these chatbots to handle user inquiries and deliver threat…

Information Retrieval · Computer Science 2024-11-11 Dincy R. Arikkat , Abhinav M. , Navya Binu , Parvathi M. , Navya Biju , K. S. Arunima , Vinod P. , Rafidha Rehiman K. A. , Mauro Conti

Recent developments in Large Language Models (LLMs) have demonstrated their remarkable capabilities across a range of tasks. Questions, however, persist about the nature of LLMs and their potential to integrate common-sense human knowledge…

Artificial Intelligence · Computer Science 2024-06-13 Huatao Xu , Liying Han , Qirui Yang , Mo Li , Mani Srivastava

The following contribution introduces a concept that employs Large Language Models (LLMs) and a chatbot interface to enhance SPARQL query generation for ontologies, thereby facilitating intuitive access to formalized knowledge. Utilizing…

Information Retrieval · Computer Science 2024-10-18 Jonathan Reif , Tom Jeleniewski , Milapji Singh Gill , Felix Gehlhoff , Alexander Fay

Natural Language Processing (NLP) is widely used in fields like machine translation and sentiment analysis. However, traditional NLP models struggle with accuracy and efficiency. This paper introduces Deep Convolutional Neural Networks…

Computation and Language · Computer Science 2024-12-23 Chang Weng , Scott Rood , Mehdi Ali Ramezani , Amir Aslani , Reza Zarrab , Wang Zwuo , Sanjeev Salimans , Tim Satheesh

Chatbots are emerging as a promising platform for accessing and delivering healthcare services. The evidence is in the growing number of publicly available chatbots aiming at taking an active role in the provision of prevention, diagnosis,…

Human-Computer Interaction · Computer Science 2020-11-13 Mlađan Jovanović , Marcos Baez , Fabio Casati

Large language models have gained considerable interest for their impressive performance on various tasks. Among these models, ChatGPT developed by OpenAI has become extremely popular among early adopters who even regard it as a disruptive…

Computation and Language · Computer Science 2023-04-10 Aman Rangapur , Haoran Wang

The escalating demand for personalized AI chatbot interactions, capable of dynamically adapting to user emotional states and real-time requests, has highlighted critical limitations in current development paradigms. Existing methodologies,…

Human-Computer Interaction · Computer Science 2025-10-21 Pooja Rangarajan , Jacob Boyle

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

In today's digitally-driven world, the demand for personalized and context-aware recommendations has never been greater. Traditional recommender systems have made significant strides in this direction, but they often lack the ability to tap…

Information Retrieval · Computer Science 2025-05-20 Piyush Talegaonkar , Siddhant Hole , Shrinesh Kamble , Prashil Gulechha , Deepali Salapurkar

Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…

Human-Computer Interaction · Computer Science 2025-12-02 Soubhik Barari , Jarret Angbazo , Natalie Wang , Leah M. Christian , Elizabeth Dean , Zoe Slowinski , Brandon Sepulvado