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Related papers: NLP is Not enough -- Contextualization of User Inp…

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Sycophancy, the tendency of LLM-based chatbots to express excessive agreement with their users, even when inappropriate, is emerging as a significant risk in human-AI interactions. However, the extent to which this affects human-LLM…

Human-Computer Interaction · Computer Science 2026-02-12 Jessica Y. Bo , Majeed Kazemitabaar , Mengqing Deng , Michael Inzlicht , Ashton Anderson

Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Francisco Gomes de Oliveira Neto , Philipp Leitner

The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…

Machine Learning · Computer Science 2025-02-04 Zenon Lamprou , Yashar Moshfeghi

Interest in Large Language Models (LLMs) has increased drastically since the emergence of ChatGPT and the outstanding positive societal response to the ease with which it performs tasks in Natural Language Processing (NLP). The triumph of…

Computation and Language · Computer Science 2023-04-06 Oluwatosin Ogundare , Gustavo Quiros Araya

Recent advances in large language models (LLMs) have led to the development of powerful AI chatbots capable of engaging in natural and human-like conversations. However, these chatbots can be potentially harmful, exhibiting manipulative,…

Artificial Intelligence · Computer Science 2023-04-04 Baihan Lin , Djallel Bouneffouf , Guillermo Cecchi , Kush R. Varshney

LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…

Human-Computer Interaction · Computer Science 2024-02-15 Zilin Ma , Yiyang Mei , Yinru Long , Zhaoyuan Su , Krzysztof Z. Gajos

The healthcare landscape is evolving, with patients seeking reliable information about their health conditions and available treatment options. Despite the abundance of information sources, the digital age overwhelms individuals with…

Human-Computer Interaction · Computer Science 2025-04-16 Pragnya Ramjee , Bhuvan Sachdeva , Satvik Golechha , Shreyas Kulkarni , Geeta Fulari , Kaushik Murali , Mohit Jain

With the ever-increasing utilization of natural language processing (NLP), we started to witness over the past few years a significant transformation in our interaction with legal texts. This technology has advanced the analysis and…

Computation and Language · Computer Science 2023-06-12 Rabee Qasem , Banan Tantour , Mohammed Maree

Recent artificial neural networks that process natural language achieve unprecedented performance in tasks requiring sentence-level understanding. As such, they could be interesting models of the integration of linguistic information in the…

Computation and Language · Computer Science 2023-02-17 Sophie Arana , Jacques Pesnot Lerousseau , Peter Hagoort

Many organisations pursue digital transformation to enhance operational efficiency, reduce manual efforts, and optimise processes by automation and digital tools. To achieve this, a comprehensive understanding of their unique needs is…

Human-Computer Interaction · Computer Science 2025-11-06 Jiawei Zheng , Gokcen Yilmaz , Ji Han , Saeema Ahmed-Kristensen

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

Recent developments in natural language processing have demonstrated the potential of large language models (LLMs) to improve a range of educational and learning outcomes. Of recent chatbots based on LLMs, ChatGPT and Bard have made it…

Recent advancements in Natural Language Processing have opened up new possibilities for the development of large language models like ChatGPT, which can facilitate knowledge management in the design process by providing designers with…

Information Retrieval · Computer Science 2023-04-07 Xin Hu , Yu Tian , Keisuke Nagato , Masayuki Nakao , Ang Liu

For the next step in human to machine interaction, Artificial Intelligence (AI) should interact predominantly using natural language because, if it worked, it would be the fastest way to communicate. Facebook's toy tasks (bAbI) provide a…

Computation and Language · Computer Science 2017-09-22 John S. Ball

Recent advancements in large language models (LLMs) promise to expand mental health interventions by emulating therapeutic techniques, potentially easing barriers to care. Yet there is a lack of real-world empirical evidence evaluating the…

Human-Computer Interaction · Computer Science 2025-01-28 Yinzhou Wang , Yimeng Wang , Ye Xiao , Liabette Escamilla , Bianca Augustine , Kelly Crace , Gang Zhou , Yixuan Zhang

In the NLP community, recent years have seen a surge of research activities that address machines' ability to perform deep language understanding which goes beyond what is explicitly stated in text, rather relying on reasoning and knowledge…

Computation and Language · Computer Science 2020-02-27 Shane Storks , Qiaozi Gao , Joyce Y. Chai

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Increasingly powerful Large Language Model (LLM) based chatbots, like ChatGPT and Bard, are becoming available to users that have the potential to revolutionize the quality of decision-making achieved by the public. In this context, we set…

Computation and Language · Computer Science 2023-07-17 Kausik Lakkaraju , Sai Krishna Revanth Vuruma , Vishal Pallagani , Bharath Muppasani , Biplav Srivastava

Natural Language Generation tools, such as chatbots that can generate human-like conversational text, are becoming more common both for personal and professional use. However, there are concerns about their trustworthiness and ethical…

Human-Computer Interaction · Computer Science 2023-10-13 Beatriz Cabrero-Daniel , Andrea Sanagustín Cabrero

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

Computation and Language · Computer Science 2021-04-23 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang
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