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Developing software globally using outsourced resources has become a common practice, with project teams often distributed in different time zones. In this study, we focus on customers that contract software development to vendors in…
Context. Due to the COVID-19 pandemic, software professionals had to abruptly shift to ostensibly temporary home offices, which affected teamwork in several ways. Goal. This study aims to explore how these professionals coped with remote…
The COVID-19 pandemic has shaken the world to its core and has provoked an overnight exodus of developers that normally worked in an office setting to working from home. The magnitude of this shift and the factors that have accompanied this…
While the long-term effects of the COVID-19 pandemic on software professionals and organizations are difficult to predict, it seems likely that working from home, remote-first teams, distributed teams, and hybrid (part-remote/part-office)…
This study explores how Scrum practices were adjusted for remote and hybrid work during and after the COVID-19 pandemic, using a Delphi study with Scrum Masters to gather expert insights. Preliminary key findings highlight communication as…
We present an employer-side perspective on remote work through the pandemic using data from top executives of 129 employers in North America. Our analysis suggests that at least some of the pandemic-accelerated changes to the work location…
The rapid adoption of remote and hybrid work models in response to the COVID-19 pandemic has brought significant changes to communication and coordination within software development teams, affecting how various activities are executed.…
Given the relevance of coordination in the field of global software engineering, this work was carried out to further understand coordination mechanisms. Specifically, we investigated meetings and the collaboration tool Slack. We conducted…
Following the onset of the COVID-19 pandemic and subsequent lockdowns, software engineers' daily life was disrupted and abruptly forced into remote working from home. This change deeply impacted typical working routines, affecting both…
Due to the Covid-19 pandemic, employees from around the world were compelled to work remotely from home and, in many cases, without much preparation. A substantial body of international research has been conducted on the experiences and…
The COVID-19 pandemic has brought significant and enduring shifts in various aspects of life, including increased flexibility in work arrangements. In a longitudinal study, spanning 24 months with six measurement points from April 2020 to…
The COVID-19 pandemic impacted the way of working, including software development. During the pandemic, software companies were forced to work remotely, and many companies have been using such work arrangements. There are prior studies…
Over the past year, many developers and other technology professionals have transitioned to a remote-first world, as COVID-19 pressed organizations to support working from home whenever possible. This shift quickly changed the routines and…
Virtual meetings are critical for remote work because of the need for synchronous collaboration in the absence of in-person interactions. In-meeting multitasking is closely linked to people's productivity and wellbeing. However, we…
Context: Agile software development (ASD) sets social aspects like communication and collaboration in focus. Thus, one may assume that the specific work organization of companies impacts the work of ASD teams. A major change in work…
The COVID-19 pandemic has permanently altered workplace structures, normalizing remote work. However, critical evidence highlights challenges with fully remote arrangements, particularly for software teams. This study investigates employee…
Due to the global pandemic, in March 2020 we in academia and industry were abruptly forced into working from home. Yet teaching never stopped, and neither did developing software, fixing software, and expanding into new markets. Demands for…
Along with the increasing popularity of agile software development, software work has become much more social than ever. Contemporary software teams rely on a variety of collaborative practices, such as pair programming, the topic of our…
We report findings from a case study of a large agile information systems development (ISD) organization`s sudden transformation to distributed, digital work in the context of the Covid-19 pandemic. It seeks to understand how knowledge…
Due to the Covid-19 pandemic in 2020 or other business decisions, remote work is becoming increasingly popular. "Remote first" working environments exist within companies where most employees work remotely. This paper takes a deep dive into…