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This paper describes the design and functionality of ConvoKit, an open-source toolkit for analyzing conversations and the social interactions embedded within. ConvoKit provides an unified framework for representing and manipulating…

Computation and Language · Computer Science 2020-05-12 Jonathan P. Chang , Caleb Chiam , Liye Fu , Andrew Z. Wang , Justine Zhang , Cristian Danescu-Niculescu-Mizil

The rapid advancement of chat-based language models has led to remarkable progress in complex task-solving. However, their success heavily relies on human input to guide the conversation, which can be challenging and time-consuming. This…

Artificial Intelligence · Computer Science 2023-11-03 Guohao Li , Hasan Abed Al Kader Hammoud , Hani Itani , Dmitrii Khizbullin , Bernard Ghanem

We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations,…

Computation and Language · Computer Science 2020-04-30 Kurt Shuster , Da Ju , Stephen Roller , Emily Dinan , Y-Lan Boureau , Jason Weston

Most popular goal-oriented dialogue agents are capable of understanding the conversational context. However, with the surge of virtual assistants with screen, the next generation of agents are required to also understand screen context in…

Machine Learning · Computer Science 2021-11-26 Sanchit Agarwal , Jan Jezabek , Arijit Biswas , Emre Barut , Shuyang Gao , Tagyoung Chung

This technical report presents the Drama Engine, a novel framework for agentic interaction with large language models designed for narrative purposes. The framework adapts multi-agent system principles to create dynamic, context-aware…

Artificial Intelligence · Computer Science 2024-08-22 Martin Pichlmair , Riddhi Raj , Charlene Putney

Dialogue systems are increasingly integrated into mental health support to help clients facilitate exploration, gain insight, take action, and ultimately heal themselves. A practical and user-friendly dialogue system should be…

Computation and Language · Computer Science 2024-03-21 Huachuan Qiu , Anqi Li , Lizhi Ma , Zhenzhong Lan

Computational thinking, and by extension, computer programming, is notoriously challenging to learn. Conversational agents and generative artificial intelligence (genAI) have the potential to facilitate this learning process by offering…

Human-Computer Interaction · Computer Science 2024-06-17 Jacob Penney , João Felipe Pimentel , Igor Steinmacher , Marco A. Gerosa

Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion. Although…

Artificial Intelligence · Computer Science 2026-01-09 Zhiyong Cao , Dunqiang Liu , Qi Dai , Haojun Xu , Huaiyan Xu , Huan He , Yafei Liu , Siyuan Liu , XiaoLin Lin , Ke Ma , Ruqian Shi , Sijia Yao , Hao Wang , Sicheng Zhou

Speech synthesis is crucial for human-computer interaction, enabling natural and intuitive communication. However, existing datasets involve high construction costs due to manual annotation and suffer from limited character diversity,…

Computation and Language · Computer Science 2025-04-22 Xiang Li , Duyi Pan , Hongru Xiao , Jiale Han , Jing Tang , Jiabao Ma , Wei Wang , Bo Cheng

As complex societal issues continue to emerge, fostering democratic skills like valuing diverse perspectives and collaborative decision-making is increasingly vital in education. In this paper, we propose a Peer Agent (PA) system designed…

Human-Computer Interaction · Computer Science 2025-08-13 Kyuwon Kim , Jaeryeong Hwang , Younseo Lee , Jeanhee Lee , Sung-Eun Kim , Hyo-Jeong So

Some robots can interact with humans using natural language, and identify service requests through human-robot dialog. However, few robots are able to improve their language capabilities from this experience. In this paper, we develop a…

Robotics · Computer Science 2019-11-14 Saeid Amiri , Sujay Bajracharya , Cihangir Goktolga , Jesse Thomason , Shiqi Zhang

We present a novel framework designed to extend model reconciliation approaches, commonly used in human-aware planning, for enhanced human-AI interaction. By adopting a structured argumentation-based dialogue paradigm, our framework enables…

Artificial Intelligence · Computer Science 2024-08-09 Stylianos Loukas Vasileiou , Ashwin Kumar , William Yeoh , Tran Cao Son , Francesca Toni

We present a case study of an iterative design process that includes a conversation analyst. We discuss potential benefits of conversation analysis for design, and we describe our strategies for integrating the conversation analyst in the…

Human-Computer Interaction · Computer Science 2007-05-23 Allison Woodruff , Margaret H. Szymanski , Rebecca E. Grinter , Paul M. Aoki

The development of conversational agents (CAs) has shown strong potential in supporting mental health through dialogue. While many studies focus on CAs for individual psychological care, research on agents designed for couples facing…

Human-Computer Interaction · Computer Science 2025-10-21 Soyoung Jung , Sung Park

We investigate non-collaborative dialogue agents, which are expected to engage in strategic conversations with diverse users, for securing a mutual agreement that leans favorably towards the system's objectives. This poses two main…

Computation and Language · Computer Science 2024-09-24 Tong Zhang , Chen Huang , Yang Deng , Hongru Liang , Jia Liu , Zujie Wen , Wenqiang Lei , Tat-Seng Chua

Writing persuasive arguments is a challenging task for both humans and machines. It entails incorporating high-level beliefs from various perspectives on the topic, along with deliberate reasoning and planning to construct a coherent…

Computation and Language · Computer Science 2025-01-06 Zhe Hu , Hou Pong Chan , Jing Li , Yu Yin

The main goal of modeling human conversation is to create agents which can interact with people in both open-ended and goal-oriented scenarios. End-to-end trained neural dialog systems are an important line of research for such generalized…

Computation and Language · Computer Science 2019-04-30 Chaitanya K. Joshi , Fei Mi , Boi Faltings

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…

Computation and Language · Computer Science 2024-05-07 Jessy Lin , Nicholas Tomlin , Jacob Andreas , Jason Eisner

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly…

Computation and Language · Computer Science 2022-08-09 Jian Wang , Dongding Lin , Wenjie Li