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In the midst of the growing integration of Artificial Intelligence (AI) into various aspects of our lives, agents are experiencing a resurgence. These autonomous programs that act on behalf of humans are neither new nor exclusive to the…
Multi-drone systems have become transformative technologies across various industries, offering innovative applications. However, despite significant advancements, their autonomous capabilities remain inherently limited. As a result, human…
This paper presents our research towards a near-term future in which legal entities, such as individuals and organisations can entrust semi-autonomous AI-driven agents to carry out online interactions on their behalf. The author's research…
The objective of the paper is to design an agent which provides efficient response to the caller when a call goes unanswered in smartphones. The agent provides responses through text messages, email etc stating the most likely reason as to…
We present our view of what is necessary to build an engaging open-domain conversational agent: covering the qualities of such an agent, the pieces of the puzzle that have been built so far, and the gaping holes we have not filled yet. We…
Customer service has evolved beyond in-person visits and phone calls to include live chat, AI chatbots and social media, among other contact options. Service providers typically refer to these contact modalities as "channels". Within each…
Autonomous agents are seen as a prominent technology to be applied in industrial scenarios. Classical automation solutions are struggling with challenges related to high dynamism, prompt actuation, heterogeneous entities, including humans,…
It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…
In this paper we describe the requirements and early system design for a smart conversational agent that can assist older adults in the reminiscence process. The practice of reminiscence has well documented benefits for the mental, social…
Automated real-time evaluation of counselor-client interaction is important for ensuring quality counseling but the rules are difficult to articulate. Recent advancements in machine learning methods show the possibility of learning such…
Graphical user interface (GUI) agents have advanced rapidly but still struggle with complex tasks involving novel UI elements, long-horizon actions, and personalized trajectories. In this work, we introduce Instruction Agent, a GUI agent…
Agents and agent systems are becoming more and more important in the development of a variety of fields such as ubiquitous computing, ambient intelligence, autonomous computing, intelligent systems and intelligent robotics. The need for…
The development of artificial intelligence systems is transitioning from creating static, task-specific models to dynamic, agent-based systems capable of performing well in a wide range of applications. We propose an Interactive Agent…
In order to bring artificial agents into our lives, we will need to go beyond supervised learning on closed datasets to having the ability to continuously expand knowledge. Inspired by a student learning in a classroom, we present an agent…
The use of semi-autonomous and autonomous robotic assistants to aid in care of the elderly is expected to ease the burden on human caretakers, with small-stage testing already occurring in a variety of countries. Yet, it is likely that…
E-learning is nowadays one of the most interesting of the "e- " domains available through the Internet. The main problem to create a Web-based, virtual environment is to model the traditional domain and to implement the model using the most…
Large Intelligent Systems are so complex these days that an urgent need for designing such systems in best available way is evolving. Modeling is the useful technique to show a complex real world system into the form of abstraction, so that…
While end-to-end neural conversation models have led to promising advances in reducing hand-crafted features and errors induced by the traditional complex system architecture, they typically require an enormous amount of data due to the…
Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents -- and free up their time and brain power for more creative…
Building AI agents can be costly. Consider a question answering agent such as Jill Watson that automatically answers students' questions on the discussion forums of online classes based on their syllabi and other course materials. Training…